【正文】 pe I’m not disturbing 。One moment ,’ll bring them to you right ，夫人。我馬上送來。I’ll send for an electrician(doctor , ……)我給您請(qǐng)電工（大夫……）。餐飲部：1Sit down , is the ，給您菜單，先生。May I take your order ,sir? 您要點(diǎn)菜嗎？1What would you like to have ,coffee or tea? 您要喝咖啡還是茶？1Would you like to have any wine with you dinner? 您用餐時(shí)要喝點(diǎn)酒嗎？1Service hours are:（餐廳）供應(yīng)時(shí)間是：7: 9: 。11:: 。6: 8: 。1Here is the sign ，請(qǐng)簽字。銷售用語(yǔ)：What kind of rooms(foods)would you like to have? 您需要什么樣的房間（吃什么樣的菜）？Here is a brochure of our hotel and 。We’ll give you a 10%(ten percent)。We’ll offer tour guides plimentary 。We accept your 。公關(guān)用語(yǔ)：May I introduce myself? 讓我介紹我自己。May I present you a litter souvenir? 請(qǐng)接受我們的一點(diǎn)小紀(jì)念品。Let’s drink to our friendship!為我們的友誼干杯！Let me propose a toast to the health of our guests!建議為在座客人的健康干杯！Cheers!干杯！(Bottoms!)征求意見用語(yǔ)：1How do you like Chinese food? 您喜歡中國(guó)菜嗎？1What do you think of our service ? 您對(duì)我們的服務(wù)有什么意見？1Thank you for your ments(pliment, suggestions).謝謝您給我們提的意見（贊揚(yáng)、建議）。1I’m afraid it’s against the hotel’s 。1In our hotel we don’t accept 。It’s our pleasure to serve our guests 。Thank you all the ，還是要謝謝您。1I’m afraid you’ll have to pay for 。1Thank you for telling us about I’ll look into the mater right 。1Iassure you it wont happen 。1Please don’t worry ,sir(madam)先生（夫人），請(qǐng)不必?fù)?dān)心。I’。send someone up to your room right 。I can’t guarantee anything ,but I’ll try my ，但我會(huì)盡力而為。2What can I show ？2How do you like this fashion(color ,size ,design)? 您喜歡這種款式（顏色、尺寸、圖案）嗎？2The extra large size of this color is out of 。Please try us again 。2They are altogether 175(one hundred and seventyfive)。You may pay in cash or with credit 。2You have made a good choice, you have very good 。您眼力真好。第三篇：酒店接待外賓各崗位服務(wù)英語(yǔ)打招呼問候語(yǔ) evening，先生。 night，夫人。 are you？ 你好嗎？，thank you，and you？ 很好，謝謝，您呢？ ，謝謝。 do you do？ 您好？ do you do！您好！ to our 。 you enjoy your stay in our 。 you had a good 。 you have a good ?！痵 nice to meet you，先生。 to meet you， name is??見到您很高興，先生。我叫 you back，先生。 to see you again，夫人。，thank you for e ，感謝您光臨，希望您再次光臨。 a nice 。 a good 。 a good 。 night and have a good ，祝您休息好。 night and pleasant ，祝您做個(gè)好夢(mèng)。 night and rest you will e back ，祝您休息好，明天再來。 you a pleasant journey 。 。 can I do for you，sir？先生，請(qǐng)問我可以幫您嗎？ I help you？我可以幫您忙嗎？ I be of any assistance？我可以為您做些什么？ there anything I can do for you？我能為您做點(diǎn)什么？ you are，給您。 to have kept you waiting so long，先生，讓您久等了。 you for waiting，先生。 ?！痵 my ，很樂意為您效勞?！痵 my ?！痵 all 。36..Not at 。’t mention ?！痬 afraid ?！痵 not ?！痬 really sorry，but you see my ，但希望您能體諒我的難處?！痬 really sorry to hear 。 beg your ，請(qǐng)您再說一遍好嗎？ me，sir？先生，對(duì)不起，請(qǐng)您重復(fù)一遍，好嗎？ ’ll look into 。 are you？I’m glad to meet you ！在這里見到您真高興。 haven’t seen you for a long are you getting along？ 我們好久沒見面了，您好嗎？ you a successful 。 Christmas！圣誕快樂！ new year！新年快樂！ you good luck！祝您好運(yùn)！ you a happy festival！祝您節(jié)日愉快！ you，please，您先請(qǐng)。 you for your 。 you for your kind ?！痵 the matter？May I help you? 怎么了？我可以幫你嗎？ have e to say good－?！痙 like to say good－bye to you 。－bye then，and don’t forget to keep in ，別忘記了保持聯(lián)系。－bye then，and remember me to your ，代我向您父母問好。 long will you stay here？您在這里住多久？ I show you to your room，sir？Hope you’ll enjoy your stay in our ，我?guī)椒块g去，好嗎？祝您在我們飯店居住愉快。，I’d like you to meet my friend，我給你介紹一下我的朋友，山姆。 do you like Beijing？您覺得北京怎么樣？’s your first impression of China？您對(duì)中國(guó)的初步印象如何？ do you like our hotel？ 您覺得我們飯店怎么樣？ yourself to dinner。 hope you will e and stay with us 。 hope you had an enjoyable stay，希望您在這里住的愉快。 a pleasant journey 。 you for choosing our hotel，I hope you enjoy your ，希望您在這里住的愉快。 you very much，hope you have a good ，非常感謝您。再見，希望您航程愉快。 are very happy to have you do hope you are enjoying your stay with ，我們非常高興您住在我們飯店，我真心希望您在這里住的愉快。 you tomorrow，明天見。 journey 。 there anything else that I can do for you？您還有別的事情要我?guī)兔幔?it trouble you？這會(huì)打擾您嗎？ you mind if I ??？如果您不介意，我可以??嗎？ we have any shorting，please point it ，請(qǐng)多指正。’m sorry to disturb ，打擾了?！痬 sorry，It’s our ，這是我們的錯(cuò)。 for your ?！痩l try our best to take some measures so that you can be ，使您滿意。 morning，Room Reservation，may I help you？早上好，客房預(yù)訂處，請(qǐng)問我可以幫助您嗎？前臺(tái)接待 you please plete this registration form？請(qǐng)您填寫一下這張登記表，好嗎？ you please put your nationality there，sir？先生，請(qǐng)將您的國(guó)籍寫在這。 I ask you to put your name in block capitals？請(qǐng)用大寫字母寫您的名字好嗎’s your occupation，please？請(qǐng)問您的職業(yè)？’s your address in your native country，please？請(qǐng)問您在本國(guó)的地址？ you sign your name，please？請(qǐng)您簽一下名，好嗎？ ’ll need your 。 here。 you put your signature here，please？請(qǐng)您在這簽一下名，好嗎？ I see your passport，please？我可以看看您的護(hù)照嗎？ you got any identification？您有什么可以證明您身份的嗎？ is your key，hope you enjoy your stay in our ，祝您住店愉快。 you please put your key on the Reception Counter when you are out for the sake of safety？為安全期間，請(qǐng)您在外出時(shí)把房間鑰匙放到接待臺(tái)來好嗎？ you keep your room key until you check out？請(qǐng)您在住點(diǎn)期間自己保管鑰匙，直到離店。 porter will show you to your 。 room number is the fifth ，在5樓。 porter will take your luggage and show you the ，并為您領(lǐng)路?！痬 afraid your room is not ready you mind waiting，please？We are very sorry for the ，希望您不會(huì)介意在這里等一下，給您帶來的不便真對(duì)不起。 check－in time is 12 noon，I’m afraid we have no vacant rooms you mind waiting until then？我們登記入住的時(shí)間是中午12點(diǎn)，恐怕現(xiàn)在沒有空房，煩請(qǐng)您等到那是好嗎？，we are fully booked for tonight，would you like me to get you a room in another hotel？很抱歉，我們今晚的房間已全部訂滿，我?guī)湍?lián)系另外一家酒店，好嗎？ wait a moment，I have to check if there is a room ，我要查一下看是否有空房間可以出租。 a hotel policy，we require one day’s room charge as a deposit for guests without 。 room rate is 135 per day including 10％ service ，包括10％的服務(wù)費(fèi)。 calls can be made from your room，please dial room number ，請(qǐng)直接撥號(hào)。 room rate will be charged if you check out after 12:00 :00點(diǎn)以后退房將加收半天房費(fèi)。 room rate will be added if you check out after 6:。 additional charge is required for children under 12 sharing parent’s room without extra 。 reservation are held until 6:00pm unless guaranteed or informed earlier，as a hotel ,除保證類預(yù)訂或提前預(yù)訂外，其他預(yù)訂均保留房間至