【正文】 Year!新年快樂！ Christmas!圣誕快樂！ a nice holiday!假日快樂！ you every success!祝您成功！四、答謝和答應(yīng)語 you(very much).謝謝您（非常感謝） you for your advice(information , help)感謝 您的忠告（信息、幫助）。 at 。s my pleasure / With pleasure / My 。39。 to have kept you ，讓您久等了。 apologize for 。s forget 。39。39。七、提醒用語(Watch)your 。39。t smoke 。 you 。 pay at the cashier39。m not disturbing 。39。十一、餐飲部用語 for the 。 I take your order, sir? 您要點(diǎn)菜嗎？ would you like to have, coffee or tea? 您要喝咖啡還是茶？ you like to have any wine with you dinner? 您用餐時要喝點(diǎn)酒嗎？ hours are:（餐廳）供應(yīng)時間是：7: 9: 。酒店部門英語名稱 Office 行政辦公室 Office 前廳部 留言 amp。A: Ok, here you ：請您填一下這份來客登記卡。How are you doing ? 您好嗎？I ‘M Fine , What about you/And you ? 很好，謝謝。（客人在飯店逗留期間）I hope you have enjoyed your stay with 。1Sorry , he is not in at the ，他現(xiàn)在不在。2You are 。(With pleasure.)(My pleasure.)2I am at your 。2I’m sorry ,It’s my 。3I’m sorry about 。征詢語：3Can(May)I help you? 我能幫您什么嗎？ Yes, 。指路用語:4Go upstairs/。4It’s in the lobby near the main 。4Please don’t leave anything 。告別語：55Goodbye and thank you for ，謝謝您的光臨。Are these your baggage? 這些是您的行李嗎？ May I take them for you? 我來幫您拿好嗎？ 客房部 I e in? 客房服務(wù)員，我可以進(jìn)來嗎？Leave your laundry in the laundry in the laundry bag behind the bathroom 。I’ll send for an electrician(doctor , ……)我給您請電工（大夫……）。6: 8: 。We’ll offer tour guides plimentary 。Let’s drink to our friendship!為我們的友誼干杯！Let me propose a toast to the health of our guests!建議為在座客人的健康干杯！Cheers!干杯！(Bottoms!)征求意見用語：1How do you like Chinese food? 您喜歡中國菜嗎？1What do you think of our service ? 您對我們的服務(wù)有什么意見？1Thank you for your ments(pliment, suggestions).謝謝您給我們提的意見（贊揚(yáng)、建議）。Thank you all the ，還是要謝謝您。1Please don’t worry ,sir(madam)先生（夫人），請不必?fù)?dān)心。2What can I show ？2How do you like this fashion(color ,size ,design)? 您喜歡這種款式（顏色、尺寸、圖案）嗎？2The extra large size of this color is out of 。2You have made a good choice, you have very good 。 are you？ 你好嗎？，thank you，and you？ 很好，謝謝，您呢？ ，謝謝。 you have a good 。 to see you again，夫人。 a good 。 you a pleasant journey 。 you for waiting，先生?！痵 all ?！痵 not 。 are you？I’m glad to meet you ！在這里見到您真高興。 you for your kind 。－bye then，and remember me to your ，代我向您父母問好。 hope you will e and stay with us 。 you very much，hope you have a good ，非常感謝您。 journey 。 for your 。 here。 room number is the fifth ，在5樓。 a hotel policy，we require one day’s room charge as a deposit for guests without 。 room rate will be added if you check out after 6:。 have special corporate rates for certain mercial 。 many pieces of luggage do you have？請問您一共有幾件行李？ ’ll show you to the Reception way，這邊請。我將帶您到您的房間去。您請進(jìn)，我可以把您的箱子放在這嗎？ is your room key， this the correct number of bags？先生，這是您的房間鑰匙，您的行李件數(shù)對嗎？ here is the switch for the bedside lamp，and this is the volume control for the TV and this is the channel ，這是電視音量開關(guān)，這是電視頻道開關(guān)。 elevator doesn’t go up to the guest 。 bags will be kept at the Bell Captain’s 。我們將把您的行李寄存在行李部，請您到那里取行李，好嗎？: I’m going to checkout you pick up my luggage，please？ 我馬上就要離店了，你可以上來幫我拿行李嗎？B: Certainly，’ll send a bellman I have your room number，please？沒問題，先生?！痬 sorry，we have no record of a reservation in your ，沒有以您名字預(yù)訂房間的記錄。 a moment，’ll check the room ，我去查一下房間預(yù)訂情況?！痬 sorry，I can’t book you a room for July，我無法為您訂7月15日的客房。 a single room，the price would be 30 ?！痬 sorry，we don’t have saunas in our hotel，but we have massage ，我們沒有蒸汽浴，但我們有按摩服務(wù)。 hotel has a fine view of the 。 is the peak ’m sorry，but could you call us again later on this week？We may have a ，很抱歉，您在這周后幾天再打電話過來好嗎？也許會有人取消預(yù)訂。 morning，here is the Continental breakfast you ，這是您點(diǎn)的歐式早餐。 would like some lunch 。 will send someone up with your breakfast ?！痵 my wife’s birthday today，I’d like to order a ，我想訂一個蛋糕?？头壳鍧嵱谜Z，may I e in？客房服務(wù)，我可以進(jìn)來嗎？ ’m sorry to disturb you，打擾您了，先生。 let us know what you need，and if we can，we will ，就告訴我們，只要是做得到的，我們都會盡力為您效勞。 I e in for turn down service？我可以進(jìn)房間為您開夜床嗎？ ，we are expecting a few people for drinks before going to you e back later？噢，晚飯前我們有幾個人要去房間喝飲料，你等會再來好嗎？，would it be convenient if I return in half an hour？當(dāng)然可以，如您認(rèn)為方便，我半小時后再來，可以嗎？ me，it’s almost afternoon，but my room hasn’t been made up yet，why？對不起，都快下午了，為什么我的房間還沒有打掃？’m sorry，I’m going to your room as soon as I have finished this ，我結(jié)束這間房后立即為您打掃。， are two flights available that day：one at 4pm，the other one at ，太太，那天下午有兩個航班，一個是下午4點(diǎn)，另一個是下午9點(diǎn)。 time does the train reach Shanghai？這趟火車什么時候到達(dá)上海? time is the next train to Shanghai，please？請問下班去上海的火車幾點(diǎn)開？ I need to change train？我還需要轉(zhuǎn)火車嗎？，this train will take you straight to ，這車直達(dá)上海。 flights are there from Beijing to Shanghai tomorrow？明天從北京到上海有幾趟班機(jī)？ you are ok at the airport，you must be there 2 hours before the ，必須在飛機(jī)起飛前2小時到達(dá)機(jī)場。經(jīng)理電話占線，線路通時我給您打過來。 puter will record the time and your room 。 a moment，’ll put you ，我給您接過去?！痳e through，給您接通了。 I be of any assistance to you？我能幫您做些什么嗎？ roomtoroom calls，please dial 6 first and then the room ，請先撥6再撥房號。 international direct dial，please I before the country code and then the area code and the telephone ，請先撥1，然后撥國家代碼、城市代碼和電話號碼。 threeminute persontoperson call is ￥15 on weekdays and ￥6 on ，周六、周日6元。Glad to meet you, 。m ，我是大衛(wèi)。d like to have you for 。1Would you mind if I order for us?我來點(diǎn)菜介意嗎？1Sure thing, we have the same ，我們口味相同。干杯！ our friendship!為我們的友誼干杯!1Cheers!干杯！1Don39。It doesn39。2Just now, from watching 39。2Sorry, I didn39。re 39。3The winters in Xinjiang are good and 。4What39。t you think that more panies should invest in Xinjiang?你不認(rèn)為應(yīng)該有更多的公司 來新疆投資嗎？44Same 。s take a picture ，一起合張影吧。5Take 。ll do 。ll look into the matter right 。您找誰？您好?。ǔ醮我娒妫㏒orry, I39。很好，謝謝。1I hope you will enjoy your stay with ，請?jiān)僬f一遍，好嗎？I beg your 。Thank you for your advice(information, help)感謝您的忠告（信息、幫助）。2Not at 、I39。Sorry to have kept you ，讓您久等了。3I apologize for 。s forget 。Yes, of 。不用謝。s my 。m 。4It39。Mind/(Watch)your 。50、Don39。t smoke 。5See you 。