【正文】 e ?？头克筒?Service，may help you？送餐服務(wù)，有什么可以幫您？ you please bring me some breakfast？請(qǐng)為我送來一份早餐，好嗎？ what time would you like your breakfast？您希望什么時(shí)候把您的早餐送來？ Continental breakfast or American breakfast？是要?dú)W式早餐還是美式早餐？ coffee or tea？需要咖啡還是茶？ how many people，please？請(qǐng)問要幾個(gè)人的送餐？ will bring it up right 。 will take 20minutes to prepare for your 。 will be up right 。 there anything else that you want？您是不是還要點(diǎn)別的什么？ room service menu is on the back of the door/送餐服務(wù)菜單掛在門后。 many eggs and how would you like them done？您要幾個(gè)雞蛋？幾成熟？ do you want to drink，tea or coffee？您想喝點(diǎn)什么？茶還是咖啡？ you bring me a glass of milk and a boiled egg？你能給我拿一杯牛奶和一個(gè)煮雞蛋嗎？ 有want to pay cash or sign the bill？您想付現(xiàn)金還是在帳單上簽字？ sign your name and room number on the 。’m afraid no cleaning can be done between 12noon and we e between 2pm and 3pm？恐怕，中午12點(diǎn)到下午2點(diǎn)期間我們不能打掃房間，我們?cè)谙挛?點(diǎn)至3點(diǎn)之間打掃您的房間行嗎？’s already noon，and our room hasn’t been made up ，我的房間還沒打掃。 me，sir，but I haven’t finished cleaning your room，shall I continue？對(duì)不起，先生，我可以繼續(xù)清掃您的房間嗎？’m very tired，how long will it take you to finish your room？我很累了，還需要多長時(shí)間你才能結(jié)束？ you please e back later？I will go out ，我下午5點(diǎn)要出去。 are several flights to Paris available on May ？ fight do you prefer？您想要哪一個(gè)航班？ flights 。 time do I checkin at the airport？我應(yīng)該幾點(diǎn)鐘到機(jī)場辦理登機(jī)手續(xù)？ must be there by ?！痙 like to book a flight to Beijing for Monday，the ?！痬 sorry， the manager’s line is ’ll call you back when it is ，先生。 is the operator，may I help you？這是總機(jī)，我可以幫您嗎？ have a puter wakeup service，please dial 5 first and then the wakeup ，請(qǐng)先撥5，然后撥叫醒時(shí)間?！痬 sorry，’m afraid the credit card can not be ，對(duì)不起，恐怕您不能使用信用卡。 hold the line a moment，I’m putting you through to his ，我這就給您接待他辦公室去。請(qǐng)不要放電話，好嗎？ I tell him who is calling，please？請(qǐng)問我可以告訴他是誰打的電話嗎？ I ask him to return your call？我請(qǐng)他給您回電話，好嗎？ I ask him to telephone you？and your telephone number，please？我讓他給您打電話，好嗎？請(qǐng)問您的電話號(hào)碼？ you care to wait a moment and call back later？請(qǐng)您稍等一會(huì)再打過來好嗎？’ll pass the message to 。 may have a long distance call directly from your room， is cheaper than booking it through the ，您可以直接在房間打長途電話，這樣比通過接線員要便宜些。 have a collect call from in New you accept the charges？這里有一個(gè)要求您支付話款的電話，是Smith先生從紐約打來的，您準(zhǔn)備制服這筆電話費(fèi)嗎？ threeminute station call is ￥10 on weekdays and ￥5 on Sundays，for each additional minute，the charge is ￥，星期日是5元。第四篇：接待外賓常用英語【接待外賓常用英語】Good to meet 。Thank 39。I39。1Do you like spicy food? 你喜歡吃辛辣的食物嗎？1The spicier the 。s wonderful to have friends visiting from !有朋自遠(yuǎn)方來不亦樂乎。他在說酒話。2You use chopsticks so did you learn?你用筷子用的真好，在哪兒學(xué)的。2No 。2You39。3What a beautiful place!這地方真美！3I feel the same 。挺好。4Don39。4Nice talking to 。5Before you go, let39。5Me 。ll e back to China again!希望你能再來中國!39。1Thank you for telling us about I39。How do you do? ***飯店，前廳。May I speak to your general manager?How are you? 能和你們總經(jīng)理說話嗎？您好嗎？, you? 我就是。Would you like to leave a message?Wish you a most pleasant stay in our ？愿您在我們賓館過得愉快。（客人離店時(shí)）生日快樂！Have a good time!1Happy new year!祝您過得愉快！新年快樂！***hotel, front I help you?1Merry Christmas!圣誕快樂！1Have a nice holiday!假日快樂1Wish you every success!祝您成功！答謝和答應(yīng)語:1Thank you(very much).謝謝您（非常感謝）。2You are 。那是我的過錯(cuò)。m sorry about 。3Let39。May I use your phone? 我能借用您的電話嗎？。s on the second(third)（三）樓。2It39。2I39。Where is the washroom(restroom, elevator)? 請(qǐng)問盥洗室（休息室、電梯）在哪兒？This way, Turn left /。s in the basement at the end of the 。t leave anything 。5Please don39。5Good 。5Have a nice trip!一路平安！60、Wish you a pleasant journey!Good luck!祝您旅途愉快！祝您好運(yùn)！店英語交流用語?前廳和客房部用語Have you a reservation? 您預(yù)定過了嗎？May I know your name and room number? 您能告訴我您的名字與房間號(hào)嗎？Leave your laundry in the laundry in the laundry bag behind the bathroom 。5Goodbye and thank you for ，謝謝您的光臨。5t 。4Please be 。s in the lobby near the main 。2Excuse 。(With pleasure.)(My pleasure.)2I am at your 。Don39。4Go upstairs/。飯店英語交流用語?征詢和指路用語3Can(May)I help you? 我能幫您什么嗎？Yes, 。3That39。3Sorry to interrupt ，打擾您了。m sorry, It39。2It39。（客人剛?cè)氲陮?duì)不起，請(qǐng)?jiān)僬f一遍，好嗎？時(shí)）I hope you are enjoying your stay with ?祝賀用語希望您在我們賓館過得愉快。您好嗎？1Sorry, he is not in at the 、Wele to our hotel(restaurant, shop).對(duì)不起，他現(xiàn)在不在。ve dialed the wrong to meet ，我撥錯(cuò)號(hào)了。1I assure you it wont happen 。5Sit down, is the ，給您菜單，先生。5Bon 。5Sure no 。4I really should be 。4How39。s your dream job?你夢(mèng)想的工作是什么？4I39。3You can say that again!你說得沒錯(cuò)！3Have you been to the International Bazaar?你去過國際大巴扎了嗎？3Yes!The buildings are so beautiful！去過！建筑物特漂亮！3Have you been to other parts of Xinjiang?你去過新疆的其它地方嗎？3I have been and 、哈納斯湖和石河子。s my ，這是我的榮幸。t hear what you ，我沒聽見你說什么。s not big ，看著你用學(xué)的，不是什么大事。t matter, I know he39。t worry about 39。1How about some barbecue? 來點(diǎn)烤肉好嗎？1 ’m ，謝謝，我吃飽了。Thanks, it would be my ，這是我的榮幸。How many times have you been to Wulumuqi？ 你來烏魯木齊多少次啦？Actually it39。Hi, I39。 long distance calls，we have special night rates from 9pm to 7am in the next ，執(zhí)行時(shí)間時(shí)從晚上9點(diǎn)到次日早上7點(diǎn)。’m afraid all calls to abroad must go through the ，恐怕所有的國籍長途電話都要通過接線員。 outside calls，please dial 9 first and then your desired telephone ，請(qǐng)先撥9然后撥您要撥的電話號(hào)碼?！痬 sorry，the line is you like to hold on or call back？對(duì)不起，占線。 I know who is calling，please？我可以問是誰在講話嗎？ ’ll switch you to room 333＃.我馬上為您接333號(hào)房。 me for asking but which country are you calling？對(duì)不起，請(qǐng)問您要往哪個(gè)國家打電話？ country are you calling，please？請(qǐng)問您要哪個(gè)國家？ city，please？do you know the city area code？請(qǐng)問時(shí)哪個(gè)城市？您知道區(qū)號(hào)嗎？ I have the number，please？請(qǐng)問電話號(hào)碼是多少？ you please tell me the telephone number？請(qǐng)您告訴我電話號(hào)碼?！痸e got the manager’s office for you， line is ，先生?？倷C(jī) I help you?國際大酒店，我可以幫您嗎？ ’m putting you through，’m sorry，there’s no you like to leave a message or to call back？我給您接過去，先生。 want to fly to Guangzhou on the first 。，I’d like the 4pm ，我想要下午4點(diǎn)的航班。 you clean up my room earlier everyday？以后能不能早點(diǎn)打掃我的房間？， will clean up your room earlier ，先生，明天我將早點(diǎn)為您打掃房間。 service