【正文】 metaphor for careers is a ladder, but I no longer think that metaphor just doesn39。t make sense in a less hierarchical I was first at Facebook, a woman named Lori Goler, a 1997 graduate of HBS, was working in marketing at eBay and I knew her kind of called me and said, “I want to think about you know talk with you about ing to work with you at I thought about calling you and telling you all the things I39。m good at and all the things I like to I figured that everyone is doing instead I want to know what39。s your biggest problem and how can I solve it?” 職業(yè)發(fā)展通常會(huì)被比作―爬階梯‖。但我認(rèn)為這個(gè)比喻不再恰當(dāng)了。在越來(lái)越扁平的世界里，這種說(shuō)法是沒(méi)有意義的。我剛到Facebook的時(shí)候，97屆HBS的校友Lori Goler還在eBay做市場(chǎng)營(yíng)銷(xiāo)。我和認(rèn)識(shí)了她并且知道善于交際。她打電話(huà)給我說(shuō)，―我想和你談?wù)劦紽acebook和你一起工作的事，我想到給你打電話(huà)，和你說(shuō)我有哪些特長(zhǎng)以及我想做的事情。但我知道所有人都會(huì)這樣說(shuō)。所以我就想知道什么是你現(xiàn)在最棘手的問(wèn)題，我又該如何幫你解決這個(gè)問(wèn)題？‖My jaw hit the 39。d hired thousands of people up to that point in my career, but no one had ever said anything like had never said anything like searches are always about the job searcher, but not in Lori39。s said, “You39。re biggest problem is recruiting and you can solve it.” So Lori changed fields into something she never thought she39。d do, went down a level to start in a new has since been promoted and runs all of People Operations at Facebook and is doing an extraordinary job, having an amazing 。那時(shí)我一路過(guò)來(lái)，雇了上千人，但是從來(lái)沒(méi)有人對(duì)我這樣說(shuō)過(guò)。我自己也從來(lái)沒(méi)有這樣說(shuō)過(guò)。找工作一直是關(guān)于找工作的人是怎樣，要什么。但是Lori不是這樣想的。我說(shuō)，―你被錄用了。我最大的問(wèn)題就是招人，你可以幫我?！驦ori就換到了這個(gè)她自己都從未想過(guò)去做的領(lǐng)域，還降了一級(jí)，重新開(kāi)始。之后她被升職，負(fù)責(zé)整個(gè)Facebook的人事運(yùn)行，現(xiàn)在做得非常好，在公司有很大的影響力。Lori has a great metaphor for says they39。re not a ladder, they39。re a jungle 。她說(shuō)職業(yè)不是階梯，而是游樂(lè)場(chǎng)里兒童玩的立方格攀登架。As you start your postHBS career, look for opportunities, look for growth, look for impact, look for sideways, move down, move on, move your skills, not your what you can do, not the title they39。re going to give real a sales quota, a line role, an ops 39。t plan too much, and don39。t expect a direct I had mapped out my career when I was sitting where you are, I would have missed my ，你們要去尋找機(jī)會(huì)，追隨成長(zhǎng)，力求影響力，發(fā)現(xiàn)遠(yuǎn)景，可以平調(diào)，降級(jí)，升職，甚至換新的領(lǐng)域。培養(yǎng)你的技能，而不是填充你的簡(jiǎn)歷。根據(jù)你能做的事來(lái)評(píng)判工作，而不是你可以得到的職位。做真正的工作。接受一個(gè)銷(xiāo)售目標(biāo)，一個(gè)生產(chǎn)線(xiàn)上的工作，一個(gè)涉及運(yùn)營(yíng)方面的工作，別作太多計(jì)劃，也別要求要―青云直上‖。如果我在坐在你們的位置上時(shí)就計(jì)劃好我的職業(yè)，我會(huì)錯(cuò)過(guò)我現(xiàn)在的職業(yè)。You are entering a different business world than I was just starting to get is was is way more moved quickly, yours moves even more 。我的世界剛剛開(kāi)始被連接起來(lái)，你的世界已經(jīng)高速連接在一起。我當(dāng)時(shí)競(jìng)爭(zhēng)很激烈。你們現(xiàn)在的競(jìng)爭(zhēng)更加激烈。我的世界變化很快，你的世界變化更快。As traditional structures are breaking down, leadership has to evolve as wellfrom hierarchy to shared responsibility, from mand and control to listening and 39。ve been trained by this great institution not just to be part of these trends, but to ，領(lǐng)導(dǎo)班子也需要演變。從設(shè)立階層到責(zé)任共享，從命令與控制到聆聽(tīng)和引導(dǎo)。你在HBS這個(gè)偉大的學(xué)院學(xué)習(xí)不僅是為了能夠跟上浪潮，更重要的是能去引領(lǐng)潮流。As you lead in this new world, you will not be able to rely on who you are or the degree you 39。ll have to rely on what you strength will not e from your place on some org chart, your strength will e from building trust and earning 39。re going to need talent, skill, and imagination and more than anything else, you39。re going to need the ability to municate authentically, to speak so that you inspire the people around you and to listen so that you continue to learn each and every day on the ，你能依靠的不是你是誰(shuí)也不是你的學(xué)位。你要依靠的是你的知識(shí)。你的力量不會(huì)源自你在公司的位置，而來(lái)自于建立信任，獲得尊敬。你會(huì)需要天賦，技能，想象力和視野。不過(guò)最最重要的是，具有真誠(chéng)溝通的能力，既能鼓舞你身邊的人，又能聆聽(tīng)他們的建議，在每一天的工作中不斷學(xué)習(xí)進(jìn)步。If you watch young children, you39。ll immediately notice how honest they friend Betsy from my section a few years after business school was pregnant with her second her first child, Sam, was about five and he looked around and said, “Mommy, where is the baby?” She said, “The baby is in my tummy.” He said, “Really? Aren39。t the baby39。s arms in your arms?” She said, “No, the baby39。s in my tummy.” “Are the baby39。s legs in your legs?” “No, the whole baby is in my tummy.” Then he said, 39。Then Mommy, what is growing in your butt?“如果你留意小孩，你會(huì)立刻發(fā)現(xiàn)他們是多么的誠(chéng)實(shí)。我的一個(gè)HBS小組里的朋友Betsy在畢業(yè)后幾年懷上了第二個(gè)孩子。她的第一個(gè)小孩，Sam，那時(shí)大概五歲。Sam環(huán)視了下她問(wèn)，―媽媽?zhuān)殞氃谀睦锇?？‖她說(shuō)，―小寶寶在我肚子里?！f(shuō)，―真的么？難道小寶寶的手不在你的手里？‖她說(shuō)，―不，小寶寶在我肚子里。‖―真的？小寶寶的腿不在你腿里？‖―不，整個(gè)寶寶都在我肚子里啊?！缓笏f(shuō)，―那么媽媽?zhuān)瑸槭裁茨愕钠ü稍絹?lái)越大？‖ As adults, we are never this that39。s not a bad have borne two children and the last thing I needed were those ments which obviously could be it39。s not always a good thing all of us, and especially leaders, need to speak and hear the ，我們從不如此直接。這未必是件壞事。我也是兩個(gè)孩子的媽媽?zhuān)易畈幌肼?tīng)到的恐怕就是這些評(píng)論，當(dāng)然這些評(píng)論用在我身上也確實(shí)沒(méi)錯(cuò)。但是那也不總是件好事。因?yàn)槲覀兯腥?，尤其是領(lǐng)導(dǎo)者，需要說(shuō)真話(huà)，聽(tīng)真話(huà)。The workplace is an especially difficult place for anyone to tell the truth, because no matter how flat we want our organizations to be, all organizations have some form of what that means is that one person39。s performance is assessed by someone else39。s ，說(shuō)真話(huà)尤其得難，因?yàn)闊o(wú)論我們多希望將組織架構(gòu)扁平化，所有的組織都會(huì)有某種層級(jí)。這就意味著一個(gè)員工的表現(xiàn)會(huì)由別人對(duì)其印象來(lái)評(píng)估。This is not a setup for about how people speak in a typical than say, ”I disagree with our expansion strategy“ or better yet, ”this seems truly stupid.“ They say, ”I think there are many good reasons why we39。re entering this new line of business, and I39。m certain the management team has done a thorough ROI analysis, but I39。m not sure we have fully considered the downstream effects of taking this step forward at this time.“ As we would say at Facebook, three letters: 。想象一下人們?cè)诘湫偷墓ぷ鳝h(huán)境中是如何溝通的。人們不說(shuō)―我不同意我們的擴(kuò)張策略‖或者，更好，―這看起來(lái)真傻?！藗儠?huì)說(shuō)，―我知道進(jìn)入這個(gè)新領(lǐng)域有眾多好處，而且我相信管理團(tuán)隊(duì)一定做過(guò)細(xì)致的投資回報(bào)分析，不過(guò)，我不確定我們是否完整地考慮了在這個(gè)時(shí)刻采取這個(gè)方案會(huì)產(chǎn)生的所有后果。對(duì)此就該用我們?cè)贔acebook或者互聯(lián)網(wǎng)上常說(shuō)的三個(gè)字：WTF。Truth is better served by using simple year, Mark decided to learn Chinese and as part of studying, he would spend an hour or so each week with some of our employees who were native Chinese day, one of them was trying to tell him something about her said this long sentence and he said, ”simpler please.“ And then she said it again and he said, ”no, I still don39。t understand, simpler please“…and so on and so , in sheer exasperation, she burst out, ”my manager is bad.“ Simple and clear and super important for him to 。去年，馬克扎克伯格決定開(kāi)始學(xué)中文。作為學(xué)習(xí)的一部分，他每周會(huì)花大約一個(gè)小時(shí)的時(shí)間和一些來(lái)自中國(guó)的員工交談。有一天，有一個(gè)員工談到了她的老板。她說(shuō)了一通之后，馬克說(shuō)，―請(qǐng)說(shuō)簡(jiǎn)單點(diǎn)?！僬f(shuō)了一遍之后，他說(shuō)，―不行，我還是沒(méi)明白，請(qǐng)?jiān)俸?jiǎn)單點(diǎn)?！瓦@樣來(lái)回了幾次。終于，她憤怒地說(shuō)