【正文】 工作受到干擾等等，有時(shí)寫封投訴信不失為一個(gè)解決辦法。投訴信通常包括以下幾個(gè)方面的內(nèi)容：說明投訴的原因并表示遺憾。實(shí)事求是地闡述問題發(fā)生的經(jīng)過，切忌夸大其詞。指出問題引起的后果。提出批評(píng)及處理意見，或敦促對(duì)方采取措施，或提出所希望的賠償以及補(bǔ)救方式。投訴信的寫作策略：說明投訴問題——描述具體情況——期待解決方案。注意事項(xiàng)：寫投訴信時(shí)語氣要冷靜、鄭重、克制，不必過于禮貌。但也要就事論事，不能進(jìn)行人身攻擊。同時(shí)，在描述問題時(shí)盡量采用被動(dòng)句式，使描述更加客觀合理。例題一Directions:You bought an iPhone in a store last week, and you have found that there is something wrong with a letter to the store manager to explain the problem, express your plaints and suggest a should write about 100 words on ANSWER SHEET not sign your own name at the end of the “Li Ming” not write the address.(10 points)凱程考研以“專業(yè)、負(fù)責(zé)、創(chuàng)新、分享”的辦學(xué)理念，突出“高命中率、強(qiáng)時(shí)效性、全面一條龍服務(wù)”的特色，成為考研學(xué)子選擇專業(yè)課輔導(dǎo)的首選。10年來已有千余位考生在凱程的幫助下順利考取北大、清華、人大、北師大、中傳等全國(guó)著名高校，引發(fā)業(yè)界強(qiáng)烈關(guān)注。凱程考研成立于2005年，國(guó)內(nèi)首家全日制集訓(xùn)機(jī)構(gòu)考研，一直致力于高端全日制輔導(dǎo)，由李海洋教授、張?chǎng)谓淌凇⒈R營(yíng)教授、王洋教授、索玉柱教授等一批高級(jí)考研教研隊(duì)伍組成，為學(xué)員全程高質(zhì)量授課、答疑、測(cè)試、督導(dǎo)、報(bào)考指導(dǎo)、方法指導(dǎo)、聯(lián)系導(dǎo)師、復(fù)試等全方位的考研服務(wù)。同學(xué)們可以關(guān)注凱程公眾號(hào)“凱程考研”擇校擇專業(yè)：有疑問，您咨詢凱程老師。為您詳細(xì)專業(yè)解答。第三篇：考研英語 應(yīng)用文寫作考研應(yīng)用文寫作(A節(jié)作文): 1 內(nèi)容全面(覆蓋面)2 語言自然(詞匯豐富,銜接手段的應(yīng)用)3 語法正確 語域得體(正式與非正式)5 格式正確:1信件(私人及公務(wù))備忘錄摘要報(bào)告:確定文章格式 與語域,抓住關(guān)鍵詞,合理想象, 確定文章內(nèi)容與結(jié)構(gòu)應(yīng)用文分類破解 信件寫作(A)信件格式:稱呼 正文 結(jié)束語簽名 第一段自我介紹句型: I am(a staff member of): I am writing the letter in purpose of : It is really a surprise to receive your letter of June letter of June 18th has a pleasing surprise!thThank you for your letter of June 結(jié)尾段句型: 1)表示感謝:My thanks to you for your general help are beyond take this opportunity to show my heartfelt appreciation to the kind assistance you render apologize for all the inconvenienced I have Caused2)期待回信I am looking forward to your favorable reply at your earliest look forward to hearing from you 求學(xué)信寫作1首段: 自我介紹,申請(qǐng)?jiān)? 說明寫信目的 2 主體:自己的背景資料,詢問對(duì)方學(xué)校的資料結(jié)尾: 希望盡快收到答復(fù),表示感謝與期待常用句型:th1)I am writing to inquire about the entrance to your )I wish to apply to your esteemed department as a postgraduate )Your university is a wellstaffed and wellequipped institute with a long history and a fine tradition of )Would you please be kind to furnish me with some related information?(P27)C 投訴信 自我介紹,引出投訴內(nèi)容 2 描述個(gè)人經(jīng)歷時(shí)間、地點(diǎn)。First, …..then…..Later,….Next,….Soon,…..Eventually,….引起有關(guān)人員或公眾注意,避免再次發(fā)生 4 希望能盡快得到滿意答復(fù) 常用句型: 1 I’m writing to put forward some opinions about I’m writing to plain about I’m writing to you to express my dissatisfaction with 4 I hope that the authorities concerned will consider my suggestions and improve the situation as best as they trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this 求職信 說明信息來源, 詳述個(gè)人經(jīng)歷和能力:教育程度,所學(xué)專業(yè)(或詢問薪水待遇)3 希望獲得面試機(jī)會(huì),提供聯(lián)系方式,感謝對(duì)方關(guān)心 常用句型: I have read your advertisement in _____, and I should be grateful if you could consider me favorable for this I am writing to apply for the position of __________ which you advertised in I am writing to remend myself as a qualified candidate for the job of ___ you have advertised in I graduated from the ________ university majoring in have been working in ______ since my graduation, and therefore attained a fair knowledge and experience in this would appreciate it if you could grant me an interview so that I could explain in more With the kind of experience I have accumulated, I would expect a salary of not less than ___ 7 If you want to know more about me, please contact me at Dear Sir or Madam, I am writing to express my interest in your recently advertised position for a with the letter is my resume, which further details my qualifications and previous work only do my qualifications and work experience make me a perfect candidate for the job, but my personality is well suited to working as a am a very friendly person who can quickly establish rapport with people of all would like to meet with you at your earliest convenience, to discuss the possibility of working at your you for your consideration of my look forward to meeting you in the near sincerely Li Ming The principle of hard work applies to 應(yīng)用文寫作(二)推薦信寫作第一段:介紹自己背景,與被推薦人的關(guān)系以及為何事推薦常用句型: As________(自己的背景或者與被推薦者的關(guān)系), I take great pleasure in remending _________for acceptance into(for the position of) am writing with pleasure to remend _____, one of my favorite students, as far as all that I know, for the position in your :具體說明被推薦者的細(xì)節(jié) 常用句型: With good educational background and excellent character, ______ is qualified to apply for an appropriate p