【正文】 graphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 3 一、長城盛世家園銷售分析及預(yù)測 .................. 36 二、長城盛世家園銷售對象定位 .................... 37 三、物業(yè)管理服務(wù)定位 ........................... 38 第二章 銷售的建議 ................................ 38 — 、會所提前投入運(yùn)營 ........................... 39 二、招聘中年銷售人員 ........................... 39 三、建立團(tuán)隊(duì)激勵體系 ........................... 40 四、重視客戶關(guān)系管理 ........................... 40 五、實(shí)現(xiàn)客戶承諾的統(tǒng)一 ......................... 41 六、成立銷售協(xié)調(diào)小組 ........................... 41 七、提供毛坯樣板房 ............................. 41 八、組織專家授課的促銷活動 ...................... 42 九、引入電腦購房查詢系統(tǒng) ........................ 42 十、簽訂物業(yè)管理合同 ........................... 43 笫三章 配合銷售的措施 ............................ 43 一、提供物業(yè)管理咨詢 ........................... 43 二、提供物業(yè)管理培訓(xùn) ........................... 44 三、提供護(hù)衛(wèi)及保潔服務(wù) ......................... 44 四、提供有形展示 ............................... 44 五、協(xié)助舉辦展銷活動 ........................... 44 六、開展業(yè)主意見征詢 ........................... 45 SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 4 七、提供優(yōu)質(zhì)客戶服務(wù) ........................... 45 第四章 費(fèi)用的解決辦法 ............................ 45 第四部分 管理人員的配備、培訓(xùn)、管理 ................ 46 第一章 管理服務(wù)人員的配備 ......................... 46 一、管理處人員配備 ............................. 46 二、管理人員配備方案及崗位要求 .................. 46 三、作業(yè)服務(wù)人員配備方案及要求 .................. 48 第二章 管理服務(wù)人員的培訓(xùn) ......................... 50 －、培訓(xùn)工作的指導(dǎo)思想 ......................... 50 二、培訓(xùn)系統(tǒng)的實(shí)施運(yùn)作 ......................... 51 三、培訓(xùn)內(nèi)容及目標(biāo) ............................. 55 四、管理人員培訓(xùn)計劃 ........................... 61 笫三章 管理人員的管理 ............................ 64 — 、量才錄用，培養(yǎng)提升 ......................... 64 二、默契合作，充分授權(quán) ......................... 64 三、定期考核，績效為本 ......................... 65 四、獎懲嚴(yán)明，優(yōu)勝劣汰 ......................... 66 第五部分 財務(wù)管理及經(jīng)費(fèi)收支測箅 .................... 66 第一章 財務(wù)管理 .................................. 67 — 、財務(wù)管理模式 ............................... 67 二、財務(wù)管理措施 ............................... 67 SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectio