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Manager由人事部經(jīng)理進(jìn)行)Insurance amp。 Prevent Damage保險(xiǎn)和防止損失Health and Safety健康和安全Utilize Chemical Articles Safely安全使用化學(xué)用品Working Time amp。 Holidays工作時(shí)間和休息Employee Method雇用方式Labor Contract, Probation Period amp。 Dismiss勞動(dòng)合同,試用期和解雇Punishment Measure懲罰措施Society amp。 Party社交集會(huì)Agreement協(xié)議Shake Hands握手4) Afternoon Section下午部分(To be Conducted by Security Manager由安全部經(jīng)理進(jìn)行)Security安全Fire Safety防火安全Fire Prevention預(yù)防火災(zāi)How to Handle an Accident如何處理緊急情況How to Report a Fire如何報(bào)告火災(zāi)How to Use the Fire Extinguisher如何使用滅火器Fire Alarm火警警報(bào)Second Day第二天5) Morning Section 早上部分(To be Conducted by Training Department由培訓(xùn)部進(jìn)行) Company Tour公司旅游 Review the General Orientation回顧全面入職培訓(xùn) Test測(cè)試2. Remarks: Staff should bring along with their Staff Handbook, pads amp。 pens. 注意:?jiǎn)T工應(yīng)攜帶自己的員工手冊(cè)、筆和本子。3. All staff will be required to acknowledge they have attend each session by signing Attendance Record, if for some reason they did not attend, they must attend at the next stage. 所有員工必須參加每次的培訓(xùn)課程并簽到,如果由于某種原因未能參加,則必須參加下一次的培訓(xùn)。4. It is the Division Heads direct responsibility to follow up to ensure all their staff attend the Orientation. 部門經(jīng)理將直接負(fù)責(zé)跟進(jìn)以確保他們的員工都參加入職培訓(xùn)。STANDARD OPERATING PROCEDURE標(biāo)準(zhǔn)運(yùn)作程序Liuhu International Hotel柳湖書(shū)院國(guó)際酒店SUBJECT: DEPARTMENTAL INDUCTION主題: 部門入職培訓(xùn)Policy政策After the General Orientation, the concerned staff must be send back to the Department for Departmental Induction, in order to let them know clearly about their Department’s Structure and Policy.在全面入職培訓(xùn)后,相關(guān)員工應(yīng)被帶回部門進(jìn)行部門入職培訓(xùn),以便他們能夠清楚了解部門的架構(gòu)和政策。Procedure程序1. Departmental Orientation Check List部門培訓(xùn)檢查清單(This is conducted by the Department這將由部門進(jìn)行)1) Introduction to Department Managers/Supervisors介紹部門經(jīng)理/主管2) Explanation of Job Description and Checklist工作描述及檢查清單的說(shuō)明3) Explanation of Roster, Working Hours解釋排班表及工作時(shí)間4) Meal Breaks and Rest Pause進(jìn)餐時(shí)間和工作休息5) Department Policy and Procedures部門規(guī)章及程序6) On Job Training Standard崗位培訓(xùn)標(biāo)準(zhǔn)7) Standard Uniform Requirement制服要求標(biāo)準(zhǔn)8) Standard Courtesy Requirement禮貌要求標(biāo)準(zhǔn)9) The Task and Important Station Department部門的工作及重要地位10) Department Organization Structure部門組織結(jié)構(gòu)11) Grooming amp。 Courtesy儀容儀表及禮貌禮節(jié)12) Service Standard of Department部門服務(wù)標(biāo)準(zhǔn)13) Cooperation with other Department同其他部門合作2. Departmental Orientation Followup跟進(jìn)部門入職培訓(xùn)(This Section is also conducted by Department這部分也將由部門進(jìn)行)1) Date of Completed完成時(shí)間2) Conducted by Supervisor or Department Head B由主管或B級(jí)經(jīng)理跟辦3. Induction Review by Department Head由部門經(jīng)理進(jìn)行回顧檢查1) Date for Completed完成時(shí)間2) Conducted By主持人3) Points Raised重點(diǎn)4) Evaluation copied to Personnel amp。 Training Department評(píng)估后抄送人事部和培訓(xùn)部4. This Induction Checklist must be kept on file by Division Head with a system to ensure it is not only filled in Correctly, but also pleted within the 3 month probation period. 這項(xiàng)培訓(xùn)檢查清單必須由部門總監(jiān)系統(tǒng)化的保存以確保填寫正確,并在三個(gè)月試用期內(nèi)完成。5. At pletion this must be passed over to the Training Department for filing with employees Training Records. 完成后送交培訓(xùn)部作為員工培訓(xùn)檔案保存。6. It is the Division Head direct responsibility to follow up to ensure all their staff attend the Induction. 部門總監(jiān)將直接負(fù)責(zé)跟進(jìn)以確保他們的員工都參加此項(xiàng)培訓(xùn)。STANDARD OPERATING PROCEDURE標(biāo)準(zhǔn)運(yùn)作程序Liuhu International Hotel柳湖書(shū)院國(guó)際酒店SUBJECT: HOW TO CONDUCT EFFECTIVE 3 MONTH PROBATION ASSESSMENT主題: 如何進(jìn)行三月試用期后的有效評(píng)估Policy政策In order to ensure you are fully prepared to evaluate your employees performance, you will need to have followed the steps below. 為了確保你為員工工作評(píng)估做好充分準(zhǔn)備,你必須跟進(jìn)以下步驟。Procedure程序1. Maintained a Log Book that provides you specific issues that you need to discuss with employee based on positive performance to encourage staff, but also areas that require immediate improvement. 在記錄本上記錄有關(guān)你要同員工討論的問(wèn)題,如鼓勵(lì)員工積極工作,提出需要改進(jìn)的地方。2. Should you decide to extend the probation period you will need to discuss this with your supervisor to clarify the correct procedures. 如果你決定要延長(zhǎng)員工的試用期,應(yīng)預(yù)先和你的主管討論并遵循正確的程序。3. Should you decide to terminate the employee it is critical to maintain a detailed record of the re