【正文】 example for his/her job以他/她的工作建立一個(gè)良好的榜樣4) Good Communication Skill良好的溝通技巧5) Diligent in planing their training 認(rèn)真制定培訓(xùn)計(jì)劃6) Technical Teaching Skill良好的教學(xué)技巧7) Respect his/her Trainees and Staff尊重他/她的培訓(xùn)生和員工8) Understand the need of the Trainees and Staff了解培訓(xùn)生和員工的需求9) High Standard of requirement to the Trainees對(duì)培訓(xùn)生提出高標(biāo)準(zhǔn)的要求10) Good Training Attitude 良好的培訓(xùn)態(tài)度11) Providing guidance to Trainees and Staff為培訓(xùn)生和員工提供指導(dǎo)12) Good Temper Control控制情緒13) Fairness公正14) Politeness禮貌15） Follow and Respect Instruction from the Managemen遵循和尊重管理層的指示16） Provide with Good Correction Skill提供良好、正確的技巧4. Monthly Training Plan should be prepared and set up by Departmental Trainers. 月度培訓(xùn)計(jì)劃由部門的培訓(xùn)者準(zhǔn)備和制定。 Procedure for all the selected trainers to follow the Rules amp。STANDARD OPERATING PROCEDURE標(biāo)準(zhǔn)運(yùn)作程序Liuhu International Hotel柳湖書(shū)院國(guó)際酒店SUBJECT: GROOMING AND HYGIENE主題: 儀容儀表和衛(wèi)生Policy政策This is a Company Policy that all Staff should be advised to pay much attention on their grooming and hygiene, since it will affect our Company’s image. 這項(xiàng)公司方針提醒所有員工要非常注意他們的儀容儀表和衛(wèi)生, 因?yàn)檫@將影響公司的形象。7. Patiently explain and correct their negative ideas. 耐心解釋和糾正他們的消極思想。3. Should you decide to terminate the employee it is critical to maintain a detailed record of the reasons in order to ensure it is done for specific reasons which are easy to recall. And this will need to be discussed with Senior Management for prior approval and General Manager. 如果你決定終止員工合同，為于確保能隨時(shí)回憶起此項(xiàng)特殊原因，保留其原由的細(xì)節(jié)資料是很必要的。 Prevent Damage保險(xiǎn)和防止損失Health and Safety健康和安全Utilize Chemical Articles Safely安全使用化學(xué)用品Working Time amp。培訓(xùn)應(yīng)有系統(tǒng)的計(jì)劃并貫徹它，以確保員工發(fā)展其潛能以達(dá)到工作標(biāo)準(zhǔn)。 Half day time. Checklist as follows:全面入職培訓(xùn)將分為五個(gè)部分在一天半的時(shí)間內(nèi)進(jìn)行。STANDARD OPERATING PROCEDURE標(biāo)準(zhǔn)運(yùn)作程序Liuhu International Hotel柳湖書(shū)院國(guó)際酒店SUBJECT: HOW TO CONDUCT EFFECTIVE 3 MONTH PROBATION ASSESSMENT主題: 如何進(jìn)行三月試用期后的有效評(píng)估Policy政策In order to ensure you are fully prepared to evaluate your employees performance, you will need to have followed the steps below. 為了確保你為員工工作評(píng)估做好充分準(zhǔn)備，你必須跟進(jìn)以下步驟。4. Request them to fill in with their own thoughts and ments.要求他們按照自己的想法和情況填寫。6. Trainers also requested to attend the end of year training meeting on Tuesday of the 2nd week in December at the Training Room. Memo will be sent for reference. 培訓(xùn)者也應(yīng)按要求于十二月的第二個(gè)星期二在培訓(xùn)教室參加年終培訓(xùn)會(huì)議。Procedure程序1. Research the Company 2. Confirm the Training 3. Put forward a training 4. Arrange Training 5. Make Training 6. Get Approval from Division 7. Carry 8. It is the Division Heads direct responsibility to follow up to ensure all their staff attend training sessions. 部門經(jīng)理將直接負(fù)責(zé)跟進(jìn)并確保所有員工參加培訓(xùn)課程。7. Individual class training plan and monthly training plans should be submitted to TM on or before every 3rd week of each month for every proceeding month. 獨(dú)立課程培訓(xùn)計(jì)劃和每月培訓(xùn)計(jì)劃應(yīng)在培訓(xùn)進(jìn)行前三星期提交給培訓(xùn)部經(jīng)理。STANDARD OPERATING PROCEDURE標(biāo)準(zhǔn)運(yùn)作程序Liuhu International Hotel柳湖書(shū)院國(guó)際酒店SUBJECT: INVESTIGATE TRAINING REQUIREMENTS主題: 調(diào)查培訓(xùn)需求Policy政策In order to provide amp。2. 3 day Training will be arranged on schedule as follows:三天的培訓(xùn)按進(jìn)度表安排如下：1) Day 1 will be Conducted by Training Manager 第一天由培訓(xùn)部經(jīng)理進(jìn)行培訓(xùn)2) Day 2 will be Conducted and Supervised by Department Heads 第二天由部門經(jīng)理進(jìn)行培訓(xùn)3) Day 3 is the Examination Date 第三天進(jìn)行檢查測(cè)試3. While training pleted and passed in all examinations, he/she can be considered as a Departmental Trainer. Examinations are considered with following ways: 當(dāng)完成培訓(xùn)并通過(guò)測(cè)試后，他/她將被認(rèn)為是一個(gè)合格的部門培訓(xùn)者， 測(cè)試應(yīng)考慮以下幾方面：1) Oral 口試2) Written筆試3) Operation操作4. Checklist for Train the Trainers培訓(xùn)培訓(xùn)者檢查清單1) Day one Morning Section 第一天 早上部分(To be Conducted by Training Department由培訓(xùn)部進(jìn)行)Explain the total process of training解釋總體培訓(xùn)進(jìn)程Way of identify training needs確定培訓(xùn)需要的方法Standard and Procedure, Responsibility to be a Trainer作為培訓(xùn)者的標(biāo)準(zhǔn)、程序及責(zé)任Training Need Analysis Form培訓(xùn)需求分析表Use of Task Checklist工作效果檢查清單Format of a Task Checklist工作格式檢查清單5 Objectives on training培訓(xùn)的五項(xiàng)目標(biāo)Training Plans培訓(xùn)計(jì)劃Communication Skills溝通技巧Communication Channels溝通