物業(yè)管理畢業(yè)論文-試談提高物業(yè)管理客戶服務(wù)質(zhì)量的具體-文庫(kù)吧
2025-01-02 00:26 本頁(yè)面
【正文】 經(jīng)營(yíng)效益。本文圍繞我市現(xiàn)時(shí)物業(yè)管理客戶服務(wù)質(zhì)量存在的主要問(wèn)題分析影響物業(yè)管理客戶服務(wù)質(zhì)量的主要因素并有針對(duì)性地提出提高物業(yè)管理客戶服務(wù)質(zhì)量的建議。 物業(yè)管理行業(yè)存在的客戶服務(wù)質(zhì)量問(wèn)題影響了物業(yè)管理企業(yè)的發(fā)展與社會(huì)和諧的建設(shè)不斷改善企業(yè)自身存在的問(wèn)題和提高資質(zhì)水平有利于客戶服務(wù)質(zhì)量水平的提高。隨著人民生活水平與文 化素質(zhì)的不斷提高其消費(fèi)觀念、維權(quán)意識(shí)也在發(fā)生著巨大的變化享受優(yōu)質(zhì)的物業(yè)管理客戶服務(wù)已成為廣大業(yè)主的心聲。探討如何協(xié)調(diào)物業(yè)管理企業(yè)和業(yè)主的關(guān)系提高物業(yè)管理企業(yè)的客戶服務(wù)質(zhì)量對(duì)于建設(shè)和諧社區(qū)乃至推動(dòng)社會(huì)的和諧發(fā)展具有重要意義。 【關(guān)健詞】 物業(yè)管理 客戶服務(wù)質(zhì)量 對(duì)策 廣東交通職業(yè)技術(shù)學(xué)院公路學(xué)院 2022 屆物業(yè)管理專業(yè)畢業(yè)論文 IV Abstract Property management belong to the service sector and the production of is the intangible service products and therefore the customer service level will have a direct impact on the owner of the property management in the satisfaction customer service quality has a direct influence on the property management enterprises operation efficiency. This paper focus on the current property management of quality service to customers the main problems of property management of analysis on the main factors of quality service to customers and thereafter puts forward improving customer service quality property management advice. Property management industry existing customer service quality problem affected property management enterprise development and the construction of harmonious society and constantly improve enterprise own problems and improve the level of qualification to raise the level of quality service to customers. As the peoples living level and culture quality rise ceaselessly the consumption idea rights protection consciousness is also in having huge changes enjoy high quality property management customer service has bee a general owners aspirations. Discusses how to coordinate the property management enterprise and the owner of the relationship improve property management enterprise customer service quality and on the building of a harmonious munity and promote the harmonious development of the society to have the important meaning. 【 key word】 property management service quality Countermeasures 廣東交通職業(yè)技術(shù)學(xué)院公路學(xué)院 2022屆物業(yè)管理專業(yè)畢業(yè)論文 目錄 【摘要】 ....................................................................................................................................................... III Abstract ....................................................................................................................................................... IV 第 1 章、物業(yè)管理客戶服務(wù)概述 .....................................................................
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