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2022-08-30 22:04:48 本頁面
【正文】 g. Staff training includes training of new recruits, fire safety training, 5S training. Employee training methods, including demonstrations, lectures and visual teaching methods, supervised methods, roleplaying approach, foreign language training.By studying the Ramada Hotel, for staff training, and where there are deficiencies. At present, the Ramada hotel staff training has the following problems:(1) Ramada Shanghai Wujiaochang staff training is not enough emphasis on Ramada on the staff training has not formed a strict training regime and plan, with great discretion in the training content and the field situation more. For example, new staff induction training of the time originally scheduled for two days, while the actual number of training days to one day. Some of the content of the training division as busy with other things and omitted. End of the training was scheduled to visit the hotel the next day in all departments, arrange to meet with the hotel manager, the result is only lip service, resulting in many staff and hotel in specific sectors are not clear where. This phenomenon clearly shows that China and the United States up to the new staff induction training for teachers of nonexistent. Staff training would not be a good first step。 future work will bring great inconvenience. (2) Ramada Shanghai Wujiaochang employee training set is not perfect Ramada content of employee training set is relatively simple, the training staff did not talk after feedback training results do not realize the advantages and disadvantages. A professional knowledge of all they teach, after being allowed to operate, as the master work in busy work and where the problem first encountered by themselves, if it can not be resolved, and then notify the teacher to help you. Training a single, mostly to explain the type, and mainly observed. Training is not strictly on the assessment, no feedback phenomenon. (3) Ramada Shanghai Wujiaochang staff training schedule to be optimizedPersonnel to the staff training plan is not quite reasonable, and sometimes participate in staff training led to the majority, sometimes only a very small number of staff training. All the various departments to work more flexible hours, which can lead to back and forth several staff training, and many employees did not participate in training.(4) Ramada Shanghai Wujiaochang on staff training in the form of a single, new means not enoughRamada training methods backward, static, the effect greatly reduced. For example, the hotel Front Office Front Office, held a monthly meeting, the manager to have taken place since the issues one by one month put forward more to blame mainly heavy blow to the confidence of staff.(5) Ramada Plaza Shanghai Yangpu staff training on the practice of supervision needs to be strengthened Training is divorced from reality, the lack of practical training methods are simple, the lack of practical training, observation and audiovisual teaching. Not good practice. For example, every two weeks of fire training, training teachers on the spot dry powder fire extinguisher and teach we distinguish the difference between carbon dioxide fire extinguisher, and then one side to explain how the Model side fire extinguisher properly. I even surprised that did not let us practice, but simply to see. Sign our names even if the training is over. In order to improve the quality of staff training in the Ramada, there are these suggestions.(1) Strengthen the training of hotel staff thought the emphasis on First of all training programs must implement the relevant departments to provide the necessary human and organizational security is an important prerequisite for doing a good job training programs. Development and implementation of training programs, the key is to implement the responsible person or the responsible unit. Training programs for people who work there must be considerable work experience. However, hotel staff trainers understand the importance of training to promote open to, bring a good atmosphere to the hotel, and continue. The most important thing is to correct understanding of staff training, the training is to enhance the petitiveness of enterprises an effective
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