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【正文】 Wyatt Best Practices in Performance Management Utilize Best Practices in Change Management ? Visible senior management support ? Ongoing munication ? Best practices and stakeholder research ? High involvement and broad buyin ? Careful planning, rapid process ? Comprehensive approach to implementation and monitoring ? Training in intact work teams Source: Watson Wyatt HR21 Study Understanding Realize how “my work” is different because of the change Commitment Believe in the system and process for change . . . in shared accountability for making it successful Acceptance Agree to value or merit of change. Recognize advantage of “future state” Action Adopt new behaviors = bee engaged in the change process. Champion changes internally Behavior Change Model Awareness A Quick Summary ? Performance management continues to evolve – NO one perfect solution – not much magic ? Impact: great if done right ? Best practices for ideas ? Think implementation early and often ? Update and keep fresh Ongoing Tracking Timely Communication Skills Training Connection between Rewards Performance Direct Link to Institution Mission Senior Leadership Involvement Employee “Ownership” Objective Feedback Review Critical Success Factors for an effective Performance Management process Key Human Resource Linkages Base Pay Training Succession Planning/Promotions Career Planning Incentive Pay 100% 97% 95% 85% 80% Source: Watson Wyatt Best Practices in Performance Management HR Strategy Succession Planning Rewards Work Design Selection Staffing Performance Management Training Development Integrate PM with HR Strategy Performance Management Team Methodology and Tools ? Brian Brown (Cleveland) ? Brad Carter (San Francisco) ? Cassandra Frangos (Boston)** ? David Gore (Toronto) ? Jim Stewart (Boston) ** to Kaplan and Norton’s Balanced Scorecard Collaborative Performance Management A Watson Wyatt Guide to Consulting June 2023 謝 謝 :33:1805:3305::33 05:3305:33::33:18 2023年 3月 9日星期四 5時(shí) 33分 18秒 靜夜四無(wú)鄰，荒居舊業(yè)貧。 , March 9, 2023 雨中黃葉樹(shù)，燈下白頭人。 :33:1805:33Mar239Mar23 1故人江海別，幾度隔山川。 :33:1805:33:18March 9, 2023 1他鄉(xiāng)生白發(fā)，舊國(guó)見(jiàn)青山。 2023年 3月 上午 5時(shí) 33分 :33March 9, 2023 1行動(dòng)出成果，工作出財(cái)富。 上午 5時(shí) 33分 18秒 上午 5時(shí) 33分 05:33: 沒(méi)有失敗，只有暫時(shí)停止成功！。 05:33:1805:33:1805:333/9/2023 5:33:18 AM 1成功就是日復(fù)一日那一點(diǎn)點(diǎn)小小努力的積累。 05:33:1805:33:1805:33Thursday, March 9, 2023 1不知香積寺，數(shù)里入云峰。 2023年 3月 9日星期四 上午 5時(shí) 33分 18秒 05:33: 1楚塞三湘接，荊門九派通。 2023年 3月 9日星期四 5時(shí) 33分 18秒 05:33:189 March 2023 1空山新雨后，天氣晚來(lái)秋。 , March 9, 2023 閱讀一切好書(shū)如同和過(guò)去最杰出的人談話。 :33:1805:33Mar239Mar23 1越是無(wú)能的人，越喜歡挑剔別人的錯(cuò)兒。勝人者有力，自勝者強(qiáng)。 2023年 3月 9日星期四 上午 5時(shí) 33分 18秒 05:33: 1最具挑戰(zhàn)性的挑戰(zhàn)莫過(guò)于提升自我。 2023年 3月 9日星期四 5時(shí) 33分 18秒 05:33:189 March 2023 1一個(gè)人即使已登上頂峰，也仍要自強(qiáng)不
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