質(zhì)量管理知識(shí)簡(jiǎn)介(英文版)-閱讀頁(yè)
2025-02-01 03:16本頁(yè)面
【正文】 % 8% 8% 10% 15% 1% 1% 1% 1% 1% 1% 1% Valueadded activity list seven industries ? For manufacturing： – 6570% reduction ? For administratice and service functions: – 8095% reduction Typical experience in total cycle time reduction Cycle time reduction has many benefits Motorola Pagers 40 days Less than 1 hour 1987 closing 3s 9 days April 1990 closing 5s 4 days June 1992 closing 6s 2 days Hit a brick wall Present objective close on demand Motorola financial closing Cycle time Total procurement cycle time Total delinquencies to customer request 0 6 12 18 24 30 36 42 48 54 60 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 0 10 20 30 40 50 60 70 80 90 100 Delinquent 96 Shipped 96 Ship Total manufacturing cycle time 0 2 4 6 8 10 12 14 16 18 20 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Total customer cycle time 0 5 10 15 20 25 30 35 40 45 50 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. actual goal 0 10 20 30 40 50 60 70 80 90 100 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. days Decilinquent orders days days actual goal actual goal actual goal Culture change must be driven from the top ? Topdown mitment and involvement – Set the example,be active in the audit process ? Measurement system to track progress – At both macro and micro level ? Common wellunderstood set of metrics ? Tough goal setting(Reach out!!!) ? Provide the required education ? Spread the success story ? Recognize and reward those who contributed Motorola’s lessons learned ? Introduce quality improvement and total cycle time reduction efforts concurrently and not as separate ―programs‖ ? Tie corportate initiaives to total customer satisfaction ? Link all tools—no separate ―cannonballs ‖ . take a systems approach. ? Tell the workforce ―why‖ Q A 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH 。
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