【正文】 ed technologies such as real time monitoring capabilities developed by GE’s Medical Systems to be transferred to the real time monitoring of Aircraft Engines and Power Business Units. Product/ Service Extensions Service Extensions in existing markets were realized by acquisitions such as ? $ billion jet engine service business ? $600 million purchase of a global power generation equipment service pany Service Extensions : Revenue Growth Market Expansion (Globalization) Why ? 6 % Vs 12 % Cost amp。 short cycle businesses ? Superior Internal Governance via Macromanagement ? Transferring petencies – boundaryless behavior ? Economies of scope A balancing act Bureau cracy Value Destroying value by ? bloated bureaucracy ? Information overload ? Lack of Coordination How? Smart bombing : Think Global Act Local Developed Global Markets Emerging Global Markets Factor Endowments Intensity of Rivalry Local Demand Conditions Competitiveness National Competitive Advantage Issues: Porter’s Diamond Market Expansion (Globalization) Globalization for Market expansion and diversification Product / Service Extension amp。 Best Practice sharing Benchmarking ?First carried out in 1988, against Ford, Hewlett Packard, Xerox, and Toshiba on only productivity dimensions ?Currently, used for targetsetting for all processes and functions ?Conducted using ‘PEERnext’ and eOPTIMIS software tools Best Practices sharing ?Six Sigma tracker for each business and Six Sigma cafe’ across GE ?Adoption of Best Practices institutionalized via ?Copy Cat? Award ?Aggressively driven by GE Operating system Overing inertia Transition State Current State Improved State Monitoring progress Making change last Mobilizing mitment Shaping a vision Creating a shared need SWOT Vision Restructuring Growth Engine Sustaining Competitive advantage Dynamic Perspective SWOT: 1981 Strengths Weakness Pr ese n t NewPr ese n tN ewM ar ketPen et r at io nPr o d u ct / s er v i ceExten si o nD iver si fi ca ti o nM ar ket Exp a n s i o nPr ese n t N ewP r o d u c t sA cq u i s i ti o nGlobalization4 blocks Six Sigma Inertia Best practices Strategic Model Frontend Focus Digitization BPO and change Business Process Outsourcing Benefits of Outsourcing Provide Capacity Create Strategic Advantage Move to Variable Cost Better Process Delivery ?Remote processing of Backend operations ?Leverages the intellectual talent and processing cost differential of developing countries Eg. Underwriting process for GE credit cards, Mortgage, SFG etc. for any customer in USA and Europe take place in Delhi, India. Digitization is transforming everything GE does。s analyst meeting after Sep 11th 2022 ``GE is built to outperform,39。 said Immelt, who also predicted doubledigit growth in 2022. ``I was chairman for two days, and then I had jets with my engines hit a building I insured which was covered by a work I owned, and we still grew (2022) earnings by 11 percent. I think we39。39。s most powerful, efficient and quiet engine. One of the major technology advances involved in this program is a posite fan blade made of a polymerbased material that is twice as strong as steel at half the weight. 1997 Performix? Xray Tube 1998 LightSpeed? CT Small Motor products Ultem 1285 Spectra? Gas Range 1999 Spectra? Electric Range Advantium? Speed Oven Triton Dishwasher Ceramic Metal Halide Lamps T5 Fluorescent Lamp Signa OpenSpeed? MR OQ 1050C for Compact Disc AC6000 Lootive 2022 or later New Designs 5000 Projects focused on New 6 Sigma Technology amp。98 Baseline 2Q39。99 4Q39。 work ethic ? Cost differential Location Attractiveness Infrastructure ? Communication ? Basic Infrastructure Country risks amp。 Develop An Action Plan Retain And Communicate Identify Process To Benchmark Benchmarking: A Six Step Process Select process and define defect and opportunities Measure current process capability and establish goal Understand detailed process which needs improvement Outline industries / functions which perform your process Formulate list of world class performers Contact the anization and work through the key contact Research the anization and ground yourself in their processes Develop a detailed questionnaire to obtain desired information Set up logistics and send preliminary documents to anization Feel fortable with and confident about your homework Foster the right atmosphere to maximize results Conclude in thanking anization and ensure followup if necessary Review team observations and pile report of visit Compile list of best practices and match to improvement needs Structure action items, identify owners amp。 6s leaders Post findings and/or visit report on local server / 6s bulletin board Enter information on GE Intra benchmarking project database { { { { { { BenchmarkingThe Process Knowledge Systems Culture Functional Excellence Business Success The Value (in the case of Ramp。D predictability: Use of knowledgesharing and management greatly increases probability to make optimal use of windows of opportunity (Competitivelyexternal readiness/ Supply and S