【正文】 方提出…的索賠，請(qǐng)盡快答復(fù)。 cannot possible deliver the merchandise in this condition to our customers, but might accept the lot at a reduction of 15% on the contract ，如果在合同基礎(chǔ)上再降價(jià)15%可考慮接受。 placing our order we emphasized that any delay in delivery would definitely add to the cast of is why we have to raise a claim on refunds for the loss ，所以我們提出索賠由此產(chǎn)生的損失。蓋子破損，所裝物品全碎?？雌饋?lái)是箱子經(jīng)不起長(zhǎng)途顛簸所致。 damage was due to insecure packing but not due to any unduly rough handling of the case as you will see from the enclosed copy of the insurancesurveyor’s ，貨物損毀是由于包裝不夠牢固，并非搬運(yùn)不當(dāng)所致。 shipment of woolen sweaters arrived have found two cartons of cloth pletely , items have been so damaged as to be 。 prove the shortage, we are enclosing a certificate of aLloyd’s surveyor 貨物短缺的勞埃德保險(xiǎn)公司理賠報(bào)告。’s clearly stated in the contract that the minimum allowance for natural loss is 2%, but the actual loss is 5%.合同中對(duì)于正常許可損失明確規(guī)定為2%，可實(shí)際損失是5%。 cannot accept these containers as they are not the size and shape weordered, and as we in great hurry for the containers we ordered, this error ofwrong dispatch is very inconvenient and annoying to ，它們的尺寸和形狀不是我們所訂購(gòu)的。 should be responsible for all the losses resulting from the delayed 。 is not the first time a delay has occurred, and this has pelled to point out that it has brought about adverse effect on ourfuture ，這將對(duì)我們雙方將來(lái)的生意產(chǎn)生負(fù)面影響。 the time for shipment is now considerably overdue, we should be obliged by your informing us by return of the reason for the ，請(qǐng)速告知延遲交貨的原因。 reference to your letter dated September 6, enclosed please find the current brochure from which you may have a better understanding of our new ，現(xiàn)附上商品冊(cè)一本，從中你方會(huì)對(duì)我方的新品有更多的了解。 is in reply to your inquiry dated May are now sending under separate cover our summer quotation sheet for your 日要求，現(xiàn)另寄我方夏季價(jià)目表一份以供參考。 inquiry for our silk products has been referred to us through ourCommercial Counselor’s Office in your are three copies of our fashion books, from which we hope you will find your 。 you for our order dated August 20 for our sport is being filled and is expected to arrive at your port no later than October 。 are writing to confirm the supply of your order is being attended to and is scheduled for shipment on August 28 through .”Kunlun” which is estimated to reach your destination around September 。 are pleased to inform you that your plete order will bedelivered by truck from our warehouse should receive the items for your trade fair at least two days in ：你方訂購(gòu)的所有貨物將于明天裝貨車從我方庫(kù)房運(yùn)出。 you for your reordering more of our requested, we will send 10 cases of them by air freight on March 7 to ensure delivery to you well before March ，按要求，我方將于3月7日向你方空運(yùn)十箱貨物，以確保3月25日前到貨。如果訂貨超過一百打，我們?cè)敢饨o您20%的特別折扣。廠家已答應(yīng)近期內(nèi)向我們提供報(bào)價(jià)。 may be certain that thedependable quality of the material willgive you every ，料子的質(zhì)量可靠，一定會(huì)令貴方滿意。 are pleased to forward you the samples of our products with their quotation and discounts for your、價(jià)格和折扣率，供貴方參考。 are pleased to send you by separate post our revised catalogue and a hope you will be interested in our 。 reports will show you how much our customers have enjoyed using the 。 twenty years working in this field, I feel confident that what you are going to obtain will justify your best ，我們相信你將擁有的會(huì)被證實(shí)是你的最佳選擇。 this new equipment is to be manufactured to your specification, a deposit of 30% of the total value should acpany your ，請(qǐng)訂貨時(shí)支付30%的押金。 brochure enclosed will offer you the information concerning the meeting, which was held in Nanyang in March for announcing projects on the exploration o foil 。 give you a general idea of our products we enclose our Price List with the details for your，現(xiàn)隨函附上報(bào)價(jià)單P0231號(hào)供參考。 you for your repeat order which, as usual, is receiving ourimmediate can rely on us to effect the shipment well before your required ，和通常一樣，我們將予以及時(shí)辦理，并指望提前發(fā)運(yùn)。目前我們正在備貨，并將隨時(shí)通告有關(guān)進(jìn)展。 you for your continued confidence in will get round the manufacturer to step up the production of these fast—selling items and to ensure we are able to meet the mitments of your order size before 。 consulting thefinancial and credit standing of your firm with the references you offered in your letter dated May 3 we are glad to inform you that we agree to pay cash for your trial order after its delivery at the，我們對(duì)你公司的資信進(jìn)行了咨詢，現(xiàn)高興地通知你們：我們同意你們?cè)谪浀胶笥矛F(xiàn)金支付試訂貨款。S該輪船一般航程為三周。 advise you with pleasure that we have this day sent by the Northwest Railway to your final address, freight paid, the captioned ，上述標(biāo)題貨物已于今日由西北鐵路公司運(yùn)往貴公司，運(yùn)費(fèi)已付。 assure you that this order and further orders shall have our immediate 。 are grateful to you for pointing out the incident and arranged for the immediate dispatch of the altered ，我們已安排立即發(fā)貨，以更正上次交貨中出現(xiàn)的問題。今天另外運(yùn)送24臺(tái)替換設(shè)備，希望能使你方滿意。 some mistake was made and the goods have been wrongly ，以致錯(cuò)發(fā)了貨物。 wrong pieces may be returned by next available steamer for our account, but it is preferable if you can sell them out at our price in your ，費(fèi)用由我方承擔(dān)。 to an exceptionally busy season the goods your ordered had to be shipped behind 推遲發(fā)運(yùn)。 frankly admit that delivery was delayed, but it was really beyond our control and we are taking up the matter with the forwarders and will let you know without less of ，發(fā)運(yùn)已延誤，但我方實(shí)在無(wú)法控制。 quoted price is out of line with the prevailing is why we feel confident that our suggestion of three percent off your present one is ，所以我們相信建議減價(jià)百分之三是可行的。, we are not in the right position of sending you the samples required since the materials you asked about do not fall into our scope of，我們無(wú)法向你提供所需的樣品，因?yàn)槟阕稍兊牟牧喜粚傥覀兊慕?jīng)營(yíng)范圍。 machine requested has been replaced by the new model which is developed for wider usage and more efficient can now furnish with a moresatisfactory 。我們現(xiàn)在可以提供令你更滿意的服務(wù)。 train ticket booking office has been heavily mitted to the increasing demand from passengers who shift away from the highcost flying is why wesuggest that you make your train booking one month later when the busy travelling season is ，許多乘客改坐火車，火車訂票處壓力很大。 receive the refund from the insurance pany, you will need to retu