從erp到企業(yè)e化管理-在線瀏覽
2025-03-25 14:25本頁(yè)面
【正文】 市場(chǎng)策略及產(chǎn)品組合等之長(zhǎng)期決策 管理控制層次 企業(yè)為有效取得與使用資源的相關(guān)決策 考慮資源取得和組織、工作結(jié)構(gòu)及員工招募訓(xùn)練等中期事務(wù) 作業(yè)控制層次 在資源限制下，有效益且有效率地完成企業(yè)活動(dòng)的相關(guān)決策 處理如定價(jià)、生產(chǎn)量、存貨等短期決策 JiahShing Chen 25 從 ERP到企業(yè) E化 各層次決策之關(guān)係 策略規(guī)劃 管理控制 作業(yè)控制 組織學(xué)習(xí) 決策的重要性越增 決策發(fā)生的頻率越高 JiahShing Chen 26 從 ERP到企業(yè) E化 DSS Characteristics Supports individuals and teams Used repeatedly and constantly Two major ponents: data and models Webbased Uses subjective, personal, and objective data Has a simulation model Used in public and private sectors Has whatif capabilities Uses quantitative and qualitative models JiahShing Chen 27 從 ERP到企業(yè) E化 DSS versus EDP Dimension DSS EDP Use Active Passive User Line staff management Clerical Goal Effectiveness Mechanical efficiency Time horizon Present future Past Objective Flexibility Consistency JiahShing Chen 28 從 ERP到企業(yè) E化 Working Definition of DSS DSS is an interactive, flexible, and adaptable CBIS, specially developed for supporting the solution of a unstructured management problem for improved decision making utilizes data, provides easy user interface, and allows for the decision maker’ s own insights DSS may utilize models is built by an interactive process (frequently by endusers) supports all the phases of the decision making may include a knowledge ponent Central Issue in DSS support and improvement of decision making JiahShing Chen 29 從 ERP到企業(yè) E化 Capabilities of DSS Provide support in semistructured and unstructured situations, includes human judgment and puterized information Support for various managerial levels Support to individuals and groups Support to interdependent and/or sequential decisions Support all phases of the decisionmaking process intelligence, design, choice ( implementation) Support a variety of decisionmaking processes and styles JiahShing Chen 30 從 ERP到企業(yè) E化 Capabilities of DSS Are adaptive Have user friendly interfaces Goal improve effectiveness of decision making The decision maker controls the decisionmaking process Endusers can build simple systems Utilizes models for analysis Provides access to a variety of data sources, formats, and types JiahShing Chen 31 從 ERP到企業(yè) E化 Capabilities of DSS Decision makers can make better, more consistent decisions in a timely manner JiahShing Chen 32 從 ERP到企業(yè) E化 DSS Components Data Management Subsystem Model Management Subsystem Knowledgebased (Management) Subsystem User Interface Subsystem The User User User Interface DBMS MBMS JiahShing Chen 33 從 ERP到企業(yè) E化 DSS Classifications Textoriented DSS Databaseoriented DSS Spreadsheetoriented DSS Solveroriented DSS Ruleoriented DSS Compound DSS JiahShing Chen 34 從 ERP到企業(yè) E化 高階主管資訊系統(tǒng) 結(jié)合決策支援系統(tǒng)和人工智慧特色 幫助管理者定義和處理問(wèn)題及機(jī)會(huì) 以不同角度呈現(xiàn)資訊 管理者可以針對(duì)問(wèn)題的特性，彈性地選擇觀看資訊的方式，包含內(nèi)部／外部資訊、客觀／主觀資訊 JiahShing Chen 35 從 ERP到企業(yè) E化 Evolution of EIS DSS and ODSS 1980s Executive Information Systems 1995+’ s Everybody’ s Information Systems Enterprise Information Systems JiahShing Chen 36 從 ERP到企業(yè) E化 Executive Information System (EIS)
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