【正文】 ow to make it work) 7. Communicate intensively ? Communicate, municate, municate 8. Carefully select keypersons ? who are potential allies ? Who are opinion leaders ? Who will show resistance ? Who can be a leader 169。 MSM 2023 Goals Culture Structure Technology Behaviour Processes Output Group Performance Individual Performance Quality of Working Conditions Group position Structure Technology Individual characteristics Group Behaviour Processes Culture Individual attitudes Motivation Convictions Sources Sources Human Resources Organization level Group level Individual level ENVIRONMENT Source: Harrison, 1978, p. 51 ENVIRONMENT = influence = feedback 169。 MSM 2023 General Director LHC’Cpmmunist Party’s Omplementation Panel Deputu General Director Deputy General Director Deputy General Director Weaving Plant Dueing Plant Garment Plant Knitting Plant Support Units Services Administration Finance Dept. ImportExport Dept. Materials Dept. RD Centre Planning Sales Dept. Legend: Officially designed reporting line Delegated tasks to DGD by the GD, But are subject to frequent changes Organisation Chart of LHC 169。 MSM 2023 S t r a t e g y S y s t e m s S t r u c t u r e S t a f f S t y l e S k i l l s S h a r e d V a l u e sStructure Staff Style Skills Systems Shared Values Strategy Hard variables Soft variables The 7S model 169。 MSM 2023 ?Box 1: Goals and methods ? Core activities ? Strategic planning ? Marketing ? Financing ? etc. 169。 MSM 2023 ?Box 3: Knowledge and skills ? Function needs ? Recruitment ? Knowhow ? Salary system ? etc. 169。 MSM 2023 ?Box 5: Decision taking ? Informal structure ? Participation in decision taking ? Review of results ? Consultation ? Negotiations ? etc. 169。 MSM 2023 ?Box 7: Organizational Climate ? Vision ? Commitment ? Elan ? House style ? etc. 169。 MSM 2023 ?Box 9: Attitude ? Creativity ? Fellowship ? Trust ? Dedication ? etc. 169。 MSM 2023 169。 MSM 2023 Designing a Change Program ?Grow or a Rollout model ?Timing ?Need want ?Skills (ability) ?attitude (culture) 169。 MSM 2023 Competing Values Framework: Organizational Effectiveness (Quinn model 1) Flexibility External Internal Control open systems model Rational goal model Internal process model Human relations model Means: cohesion, morale Ends: human resource development Means: planning, goal setting Ends: productivity, efficiency Means: flexibiity, readiness Ends: growth, resource acquisition Means: information management, munication Ends: Stability, control 169。 MSM 2023 4 conditions for changing behaviour need want being allowed can 169。 MSM 2023 Grow or Process Change ?Preparation ?Planning ?Take first step ?Check and Correct ?Take next step ?Etc. ? ……. ?Terminate 169。 MSM 2023 Types of Loss Change always implies losing some things. Examples of th