【正文】
Notes Public Network strategy. IBM was just another Notes Network provider in the early days. IBM dealt with Lotus on the same playing field as the other Public Network Providers. ? While Lotus and IBM were peting with each other, they knew they had to work together to validate the market place. Workgroup Services is a surviving entity from that relationship. IBM is trying to leverage lessons learned, moving forward. ? Domino Instant Host is strategic. Workgroup Services has been working with Lotus to develop rentable applications based on Instant Host. It carries the IBM Business Applications Center brand. IBM IGS, Lotus and Services Delivery ? IGS works closely with Lotus as part of Lotus’ strategy to work with large services providers. ? IGS targets the enterprise segment (global two or three thousand) and has a stronghold in this space. The consultative sell is important. ? Lotus has their own consulting group, which delivers similar offerings to those provided by IGS. ? Today the overall share of Workgroup Services business involving Lotus was rated by the interview respondent as “medium, but growing”. The respondent believes as Lotus realizes how successful IGS is in the Workgroup Services space, they will bee a bigger part of the mix. IBM Domino vs. Exchange ? Many of IGS’s enterprise customers have made broadsweeping Notes decisions. Most of these customers are looking for services solutions. This is not the managed operations situation where eight months is spent on rolling out 50,000 seats. ? Customers want a service under which they can start deploying seats, on a departmentbydepartment