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orth US$ 12 trillion (10 times of B2C ebusiness transactions) 11 What is emerce? ? Means different things to different people like the six blind men and the elephant ? Can be defined from different perspectives, ? Communications ? Commercial (trading) ? Business Process ? Service ? Learning ? Collaborative ? Community ? ebusiness, emerce, digital business, digital enterprise: different or same? What do you think? 12 ECommerce/EBusiness Defined ? ebusiness: a broader definition of EC, which includes: ? buying and selling of goods and services ? servicing customers ? collaborating with business partners ? conducting electronic transactions within an anization ? In our text, Ebusiness and Emerce are used interchangeably. 13 Focus of this Unit… ? Emerce has many perspectives ? In this unit we focus primarily on general knowledge and understanding required by managers in other words a management and business perspective ? We focus on concepts and applications rather than on technology 14 What do you need to know Topics discussed in this unit ? T1 Foundations of Emerce/EBusiness ? T2 Technology Foundations ? T3 B2C: Eretailing ? T4: B2C: Inter Marketing ? T5: B2B Supply Chain ? T7/T8/T9 Other Types of EB/EC ? T10: Planning and Launching Einitiatives ? T11: Strategic and Policy Issues ? T12: Success Factors, Challenges, Future Directions 15 Assessment 16 (Turban et al. 2023, ) 17 (Turban et al. 2023, ) 18 Classification of EC by Transactions or Interactions ? businesstoconsumer (B2C) ? businesstobusiness (B2B) ? etailing: online retailing, usually B2C ? ConsumertoConsumer (C2C) ? businesstobusinesstoconsumer (B2B2C) ? consumertobusiness (C2B) ? peertopeer (P2P) ? mobile merce ((mmerce) ? locationbased merce (lmerce) ? int