【正文】 ................................................................................................................................121 應(yīng)用系統(tǒng)初始化 ....................................................................................................................................................121 試運行 ....................................................................................................................................................................122 項目實施計劃 ................................................................................................................................................................122 項目實施路線圖 ............................................................................................................................................................123 類似項目經(jīng)驗 ................................................................................................................................................................1307 項目組織結(jié)構(gòu) ...............................................................................................................................................................131 項目組織構(gòu)架 ............................................................................................................................................................131 項目組人員名單及職責 ............................................................................................................................................131 主要人員簡歷 ............................................................................................................................................................1328 培訓及后續(xù)咨詢及保修維護能力 .................................................................................................................................143 培訓與知識轉(zhuǎn)移 ............................................................................................................................................................143 培訓總則 ................................................................................................................................................................143 培訓內(nèi)容與課程 ....................................................................................................................................................144 培訓課程計劃表 ....................................................................................................................................................144 售后服務(wù)體系 ................................................................................................................................................................145 普元 BPS 解決方案的實施保障 ............................................................................................................................145 保修期限 ................................................................................................................................................................149 技術(shù)支持及故障響應(yīng) ............................................................................................................................................149 保障措施 ................................................................................................................................................................150 現(xiàn)場協(xié)助 ................................................................................................................................................................150 分發(fā) PTF 和微代碼 ................................................................................................................................................150 廠商支持 ................................................................................................................................................................150 廠商維護承諾 ........................................................................................................................................................150 預防性維護計劃 ....................................................................................................................................................151 贈送服務(wù) ................................................................................................................................................................151 系統(tǒng)備件 ................................................................................................................................................................151 支持及維護范圍 ....................................................................................................................................................152 支持及維護內(nèi)容 ....................................................................................................................................................152 建立完善的工程和維護檔案 ................................................................................................................................1549 交付成果和驗收 ...........................................................................................................................................................15410 附錄 ..........................................................................................................................................................................155 風險及對策 ....................................................................................................................................................................155 相關(guān)產(chǎn)品資質(zhì)說明 ........................................................................................................................................................155 關(guān)于普元系統(tǒng)平臺的相關(guān)答疑 ....................................................................................................................................155 普元 BPS 應(yīng)用案例 ........................................................................................................................................................160 普元 EOS\BPS 產(chǎn)品金融行業(yè)應(yīng)用案例一覽表 ..........................