【正文】 .Write one letter (AH) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list AH.[Pause]Now listen, and decide which type of document each speaker is talking about.[Pause]ThirteenWoman: Well no wonder the bank39。t match the amount in words. I expect someone was filling it in in too much of a hurry. Let39。d better issue another one straight away to pay Mrs Burton, because it39。t be fair to keep her waiting much longer.[Pause]FourteenMan: Some of the suppliers are already asking about the increases. I39。s meeting that in the end we agreed on three per cent. So what I39。ve just received the paperwork from you about cleaning our premises, and I have to say that it doesn39。m afraid I really can39。s even when we take into account regular outgoings on loans and leasing equipment, which are included in the final totals. And even more significantly, unpaid orders are actually excluded from the final calculation. These represent a sum of approximately thirty thousand pounds. With that in mind, we can say that the pany39。ve just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven39。ve had to ask them to send a duplicate! We really must be careful. Arden give us very favourable prices, but we haven39。s purpose is.Write one letter (AH) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list AH.[Pause]Now listen, and decide what each speaker39。t functioning properly. The message I got said you weren39。d like to get back to me as soon as it39。ll see what I can do.[Pause]NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, twothirds of the plaints we receive about our products are actually due to faults in ponents we39。s range is fine for us, and one of their customers who I spoke to remended them highly, so that39。ve changed to using them.[Pause]TwentyWoman: The petition39。re facing serious problems. We need to see more benefit from the undeniably hard work we39。t profitable. It would be much more beneficial to put all our efforts into winning highermargin contracts. So the way I feel you can help most is by identifying the types of contacts which will bring in the ine we need in order to ensure our future.[Pause]TwentyoneMan: John Woods here, phoning about the project we discussed earlier. Could you give me a ring so that we can talk about it a bit more? I39。m beginning to wonder whether it39。s got potential, but there are significant additional costs which we hadn39。m very sorry you aren39。ve had from us. It39。t quite fair to say that we ignored your advice. I know it39。t exactly what39。 facilities, received presentations on the panies and their projects, and interviewed the key development team members. The products varied enormously in their scale, function and degree of technology from bread for a supermarket chain to a printer inside an automatic cash dispenser. Initially the organisers were concerned that this range could create difficulties in the assessment process. But this fear proved baseless, as most elements in the innovation process are shared b。s existing business, and secondly, how well the innovation methods are recorded and understood. Small firms naturally tend to do well in the first category since they have fewer layers of management and thus much shorter munication lines. But they seem to put less emphasis on creating formal development methods which would be repeatable in future innovations. Large firms, on the other hand, have difficulty integrating the new development within their existing business for reasons of scale. But they tend to succeed in achieving welldocumented and repeatable development methods. This is because larger panies, with their clear emphasis on training, fixed management structure and administrative systems, require more formal, daily recordkeeping from their staff. So what were the key questions the judges had in mind when assessing the finalists? One of the most important areas concerned how thoroughly a pany checks what is happening in other fields in order to incorporat new ideas into the development process. Many of the finalists impressed in the area. Natura, for example, had demonstrated genuine energy in searching for new ways of producing their range of speciality breads. They had looked at styles of home cooking in different countries, a: well as the possibility of exploiting new production technologies in order to achieve equally good results but on a highvolume production line. What then occupied much of the judges39。t just for hightech internet panies. You can also be successful in mature markets with determination and skill.[Pause]Now listen to the recording again.[Pause]That is the end of Part Three.You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[Pause]That is the end of the test.TEST 2Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name39。ve booked two oneday courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you39。s OK. It39。t manage, on the eighth of July. Do you know when it39。m afraid.Woman: That sounds fine. Oh, I think I39。s the