【正文】 you tell me what you think is the biggest change in working life in China?a) 5官、5W19. What are the necessary qualities of a manager?a) 5官20. How do build teamwork in a team?21. Degree or experience, which is more important when choosing a job applicant?a) It depends. ＋ 舉例22. Is dress code necessary?a) It depends. ＋ 舉例Part 2 PRESENTATION大量做題前，抽出2－4小時，你要：(1) 看懂題目（訓練方法：把劍黃書、題庫中的TOPICS的核心結構念熟3遍）(2) 題目分類（上課完成劍2＋自己分劍黃書、題庫）(3) 同類題目，確定回答邏輯＋英文表達(4) 開始大量做題（劍橋＋黃書＋題庫）自學指南(1) 自己先做全真模擬：做筆記＋presentation，如效果不好，再做一次(2) 學習參考答案：思維＋短語配對1. Customer relation: the importance of offering incentives to customers178。 At the same time the image of your pany will be improved and your brands are more likely to be known by customers. （思維：市場品牌方面）短語配對演示漢語英語加強客戶基礎Strengthen your customer base提高客戶忠誠度Enhance customer loyalty公司的形象會得到提升The image of your pany will be improved.讓大家買你們的產(chǎn)品或服務Get them to buy your products or services.你的品牌可能會更廣為人知Your brand is likely to be known by more customers. 2. Product promotion: how to ensure that products are promoted effectively at international trade fairs.You should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially foreign clients. （思維：？？？人）You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, highdefinition screen（高清屏幕） can help you demonstrate the quality, function and specification of your products. （思維：？？？設備。 JIT is an approach to achieving excellence in a manufacturing pany based on the continuing elimination of waste (waste being considered as those things that do not add value to the product). The logic behind JIT: Nothing will be produced until it is needed.7. Travel: the importance of being able to speak foreign languages in international business8. Marketing: how to assess whether there is a market for a new productYou should carry out a research on the customer demands to see if there is a read need in the market for your new product. The feedback or result will help you to decide whether to launch the new product on the market. You should pay special attention to your petitors. Detect whether they are going to launch their new product onto the market. if the answer if yes that probably means there is a demand in the market for some new product. Then be quick and put on your rival product to coincide with them. 9. Human resources: how to use staff appraisal schemesYou should see to it that the staff appraisal schemes be a chance for management and employees to e together and exchange ideas, set joint targets and improve the way decisions are reached.The scheme should have a clear appeal process and any negative feedback should be acpanied by evidence such as dates, times and outes. Most importantly ratings should reflect measurable element of the job requirements.10. Advertising: the importance of television and cinema advertisementIn fact television and cinema advertising both function as a kind of media which tells or even guides people to buy products or services. With the development of the telemunication television has bee the most important carrier of advertisement and as a result of that TV advertising has the largest amount of audience all over the world. They have penetrated into people’s daily life and persuaded them to buy whenever they turn on them. On the other hand the popularity of the movie make every audience be under the influence of cinema advertising at the beginning and end of the movie.11. Staff management: how to ensure effective lines of munication between the workforce and managementAs the leader of the pany you should open up a channel for the workforce and management to municate directly. For example you can hold a monthly meeting within the pany, which is attended by both the reps from workforce and management. They are allowed to talk with each other openly and freely to exchange views and opinions. They can also set mon objectives. You should achieve this effectiveness by making use of uptodate technologies. For example you can set up a forum on the intranet of your pany so that every member can air and exchange their views on the forum. In this way a effective line of munication will be set up.You should set up an incentive system to make your staff talk with their line managers. 12. Finance: how to ensure accurate cashflow forecastsyou should establish a monitor system in the first place to detect any possible cashflow gap which will occur during your production and operation. This system can calculate the balance between your ine and expenditure on a daily base. And should there be any sign of cashflow problems the system will warn your staff to do something about it before hand.In order to achieve the accuracy you must set up a report system which demands every manager report the current financial status of his or her departments. The information will be collected everyday for you to take consideration.13. International sales: how to decide which sales incentives to offer a new foreign customer 14. Recruitment: how to ensure that the best applicant for a job is selected (how to ensure that the best candidate for a post is selected)During the selection process we should pay attention to the candidates’ quality and attribute. Quality refers to the candidate’s ability to conduct his or her future work. During the interview candidates will have to be asked to demonstrate their ability to solve problems and deal with emergencies. In addition the other important factor should also be considered. That is the attribute of the candidate. It has something to do with the candidate’s character and value. Those whose value is in the conflict of the