[計算機]問題解決流程-在線瀏覽
2025-03-03 02:44本頁面
【正文】 ny resource as plex problem to dispose. Scene respond grouptaken the lead by quality section is a multifunction respond group including of shops\logistic section\technology amp。 organizing pany resource to resolve the extremely plex problems。 receiving GSMW feedback information after sale。 Engineering Department is in上汽通用五菱汽車股份有限公司青島分公司 20070305 發(fā)布 20070306 實施SAIC GM Wuling Automobile Co.,Ltd Qingdao Branch Issued on Mar 05,2007 Implemented on Mar 06,2007SD/SGMWQD （0/B）6鉆 階段的問題及時向總公司TDC反饋。：用戶反饋、“三包”信息（總公司反饋）。問題的正式通知為Infocard或PCR，口頭或電子形式的交流也可啟用該流程。：辨認質(zhì)量缺陷的第一步，確認可能產(chǎn)生問題工位上的操作者是否應(yīng)用了正確的操作過程（如果找不到問題根源,問題升級到第2鉆）。 第3鉆:確認可能產(chǎn)生問題工位上的操作者是否使用了正確的零件。、ME、質(zhì)量工程師開展前3鉆的調(diào)查工作的結(jié)果，記錄在Infocard上。，發(fā)現(xiàn)問題的生產(chǎn)車間工段長、ME、質(zhì)量工程師應(yīng)立即將問題反饋到上工序車間的工段長、ME、質(zhì)量工程師；上工序車間的工段長、ME、質(zhì)量工程師，并將調(diào)查的信息反饋給發(fā)現(xiàn)問題區(qū)域的工段長、ME、質(zhì)量工程師。 the sixth diamond problem and feed back to GSMW TDC. Manufacture Department is in charge of package of disqualification redoing organizing and support the second diamond equipment problem solving。 the fifth B diamond technology discharge and engineering operation after alteration. Other sections offer resource support on problem resolving.4 Work procedure Quality problem source : production line\quality verification station \AUDIT\GCA.: client feedback\GSMW feed back. process analysis When getting the problem alarm, manufacture shop group leader\ME\quality engineer should investigate the first third diamonds immediately. The munication whose formal information are Infocard \PCR, oral\electric can also start this process. And according to the first third diamonds to find the problem section and analysis. The first diamond: The first step of identification quality limitation to identify the possible problem section whether to operate process correctly. second diamond: Identify whether the plement the operator used\ the function\play correctly. third diamond: Identify the operation whether to use correct parts. The shop group leader \ME\quality engineer need find the first diamond quality problem and supervise to insure problem resolved correctly. The first diamond investigation result should be recorded on Infocard. shops are in charge of problems because of the second diamond。、ME、質(zhì)量工程師得到質(zhì)量問題報警信息，在進行問題分析同時，進行在線問題抑制。、ME、質(zhì)量工程師從問題產(chǎn)生的工位開始沿著生產(chǎn)線往下工序依次檢查，直至至少連續(xù)10臺車沒有發(fā)現(xiàn)缺陷。（三次以上）零件質(zhì)量問題，生產(chǎn)車間的工段長、ME、質(zhì)量工程師要立即通知現(xiàn)場行動響應(yīng)團隊。，由制造部負責(zé)組織返修、ME、質(zhì)量工程師確定問題不是由前3鉆相關(guān)的活動造成的，尋求現(xiàn)場行動響應(yīng)團隊支持，現(xiàn)場行動響應(yīng)團隊依據(jù)車間ME提供的前3鉆分析數(shù)據(jù)進行確認，12小時內(nèi)作出回復(fù)。（如果找不到問題根源, 問題升級到第4鉆）：采購及供應(yīng)鏈管理部SQE確認供應(yīng)商提供的零件是否符合標準，零件質(zhì)量是否達到預(yù)期質(zhì)量標準。如果現(xiàn)場行動響應(yīng)團隊認為供應(yīng)商需要進一步提高，他們也會向SQE提出建議。
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