【正文】
ifferent understanding to the words of this process, please refer to its Chinese version. 審核 Audited by:黃義忠會簽 Sign off:趙耀鵬、劉建峰、張肇明、莫衛(wèi)東、覃慶澤、卜宏沾、馬心勇、宮偉健批準 Approved by:王建榮上汽通用五菱汽車股份有限公司青島分公司支持性管理文件SGMWQD Supporting Management Document問題解決流程Problem Solving Criteria SD/SGMWQD (0/B)1 編制和適用范圍本文件由質量部負責編制,確定質量問題解決職責,建立公司質量問題解決標準流程,為質量問題的解決與產(chǎn)品質量改進提供支持,適用于公司所有部門。;第1 Complement and Range Complement by Quality Department ,confirm responsibilities of quality problem and establish pany quality problem criteria to support solving quality problem and product quality improvement. Applying for all sections.2 Glossary 7 Diamond Quality Issue Solving Criteria. These issues can certificate operate process \ implement\ part, examine part according to blue print to decide weather to alter technology \product, and seek pany resource as plex problem to dispose. Scene respond grouptaken the lead by quality section is a multifunction respond group including of shops\logistic section\technology amp。 第3鉆:確認可能產(chǎn)生問題工位上的操作者是否使用了正確的零件。 the fifth B diamond technology discharge and engineering operation after alteration. Other sections offer resource support on problem resolving.4 Work procedure Quality problem source : production line\quality verification station \AUDIT\GCA.: client feedback\GSMW feed back. process analysis When getting the problem alarm, manufacture shop group leader\ME\quality engineer should investigate the first third diamonds immediately. The munication whose formal information are Infocard \PCR, oral\electric can also start this process. And according to the first third diamonds to find the problem section and analysis. The first diamond: The first step of identification quality limitation to identify the possible problem section whether to operate process correctly. second diamond: Identify whether the plement the operator used\ the function\play correctly. third diamond: Identify the operation whether to use correct parts. The shop group leader \ME\quality engineer need find the first diamond quality problem and supervise to insure problem resolved correctly. The first diamond investigation result should be recorded on Infocard. shops are in charge of problems because of the second diamond。,由制造部負責組織返修、ME、質量工程師確定問題不是由前3鉆相關的活動造成的,尋求現(xiàn)場行動響應團隊支持,現(xiàn)場行動響應團隊依據(jù)車間ME提供的前3鉆分析數(shù)據(jù)進行確認,12小時內(nèi)作出回復。,生產(chǎn)車間ME確認工藝工裝的調(diào)整能否解決問題;技術工程部ME通過分析前4鉆收集的數(shù)據(jù)對工藝工程進行檢查,根據(jù)分析結果,確認改變工藝能否解決問題,包括工藝更改、斷點控制。,組織現(xiàn)行產(chǎn)品質量改進(CPIP) 七鉆質量問題解決流程。 ME Diamond 13 analysis by operators amp。 engineer Department manager when encount