【正文】 .............................................................. 4 報價明細(xì)表 .................................................................................................................................. 5 報價明細(xì)表 .................................................................................................................................. 6 二、投標(biāo)函 ....................................................................................................................................... 7 三、 法定代表人證明書和法定代表人授權(quán)書 ...................................................................................... 8 法定代表人證明書 ....................................................................................................................... 8 法定代表人授權(quán)書 ....................................................................................................................... 9 四、資格證明文件 .......................................................................................................................... 10 《法人營業(yè)執(zhí)照》和《稅務(wù)登記證》 , 《物業(yè)管理資格證書》及相關(guān)資質(zhì)證書原件復(fù)印件 ........... 10 投標(biāo)人簡介 ................................................................................................................................ 10 投標(biāo)人簡介、規(guī)模、設(shè)施、現(xiàn)狀 .............................................................................................. 10 投標(biāo)人組織機(jī)構(gòu)、管理模式、管理制度 ................................................................................... 10 投標(biāo)人人力資源 ...................................................................................................................... 11 投標(biāo)人近年物業(yè)管理業(yè)績 ........................................................................................................... 12 投標(biāo)人財務(wù)簡況表 ..................................................................................................................... 13 投標(biāo)人聲明 ................................................................................................................................ 14 投標(biāo)人目前涉及的訴訟案件或仲裁 ............................................................................................. 15 五、商務(wù)響應(yīng) ................................................................................................................................. 16 合同響應(yīng) ................................................................................................................................... 16 第二 部分 技 術(shù) 文 件 ........................................................................................................................17 六 .技術(shù)響應(yīng) .................................................................................................................................... 18 用戶需求書響應(yīng)表 ..................................................................................................................... 18 技術(shù)響應(yīng)表 ................................................................................................................................ 19 投標(biāo)人擬為本物業(yè)管理項目配置人力資源概況 ........................................................................... 20 物業(yè)管理方案 ............................................................................................................................ 21 服務(wù)方案概述 .......................................................................................................................... 21 服務(wù)計劃 ................................................................................................................................. 21 保潔服務(wù) ................................................................................................................................. 21 合理的分工和保潔工作程序： ............................................................................................... 22 全面的保潔員培訓(xùn) ................................................................................................................ 22 完善的質(zhì)量控制體系 ............................................................................................................. 23 專業(yè)的保潔用工具、清潔劑、設(shè)備設(shè)施 ................................................................................. 23 公共區(qū)域保潔服務(wù)工作目標(biāo) .................................................................................................. 24 安管服務(wù) ................................................................................................................................. 25 人員配置 .............................................................................................................................. 25 安管服務(wù)主 要設(shè)備工具 ......................................................................................................... 25 工作程序 .............................................................................................................................. 25 項目管理 ................................................................................................................................. 26 物業(yè)管理有限公司 2 質(zhì)量保障 ................................................................................................................................. 27 公司管理制度 .......................................................................................................................... 27 崗位職責(zé) .............................................................................................................................. 27 員工培訓(xùn)與發(fā)展 ...................................................................................................................... 30 員工技能培訓(xùn) ....................................................................................................................... 30 員工激勵大會 .......................................................................................................................