【正文】 ? Whirlpool ,Bombardier, Polaroid , Siebe PACCAR ( 1996 / 98 ) What is SixSigma Six 6s Sigma ? Value Analysis ? Concept Engineering ? K J methodology QFD ? Process Map ? Cause and effect matrix ? Measurement system analysis ? capability analysis ? Descriptive statistics ? Graphical techniques Box Plots / Histograms / Scatter plots / Run charts Pareto charts / check sheets / Time series plots ? Statistical process control chart ? Correlation ? Simple multiple regression ? MultiVari studies Top Tools What is SixSigma Six 6s Sigma ? Inferential statistics Central limit theorem Confidence interval ? Failure mode and effect analysis Design Process ? Fraction factorial experiments ? Full factorial experiments ? Response surface methods ? Transformations ? Normal distribution ? Sample size determination ? Screening studies ? Statistical Tolerancing ? Design for manufacturability ? Design for quality ? Hypothesis testing ? Ftest ? Chisquare test ? Tests for normality ? Analysis of Variance Top Tools What is SixSigma Six 6s Sigma ISO Requires SixSigma Delivers Prevention of Defects all Stages from Design through servicing OK Identifying the need for statistical techniques require for establishing ,controlling and verifying process capability and product characterization . OK Investigation of the cause of defects relating to product , process and quality system . OK Continuous improvement of quality of products and services OK ISO and SixSigma What is SixSigma Six 6s Sigma Leading SixSigma In Operations ? Select the Right project : ? Clarify Big Picture using Strategic Plan ? Establish Plant / productivity baseline ? Prioritize projects base on value,resources req’ d timing ? Select key projects with leadership buyin ? Check accountability : business and personal ? Select and train the Right people ? Ensure the right leadership and ownership ? Develop a training plan ? Dedicate time for training and application ? Ensure the right support resources are available What is SixSigma Six 6s Sigma Leading SixSigma In Operations ? Plan and Implement Six Sigma Improvement Plans : ? Measure process ? Analyze Process ? Improve Process ? Control process ? Manage for Excellence in operation ? Stay focused ? Frequently review process and remove barriers ? Check real business impact ? Continuously municate progress ? Link to performance management and RR ? Sustain the Gains ? Implement effective control plans ? Conduct regular training focused on the process ? Review quarterly the six sigma system effectiveness ? Continually identify and lunch new project What is SixSigma Six 6s Sigma Phase 0:Define * Scope and Boundary * Define Defects * Team Charter and Champion * Estimated $ Impact * Leadership approval Phase 1: Process Measurement * Map process and Identify Inputs and Outputs * Cause and effects Matrix * Establish Measurement System capability * Establish Process Capability Baseline Six – Sigma Process Improvement Roadmap What is SixSigma Six 6s Sigma Phase 11: Process Analysis *Complete FMEA *Perform MultiVari Analysis *Identity Potential Critical Inputs *Develop Plan for Next Phase Phase 111: Process Improvement *Verify Critical Inputs * Optimize Critical Inputs Phase IV: Process Control *Implement Control Plan *Verify Long Term Capability *Continuously Improve Process Six – Sigma Process Improvement Roadmap What is SixSigma Six 6s Sigma Design for Six – Sigma Roadmap Step 1. Define / Measure Product ?Charter,Stage/Gate Criteria Metrics ?Determine Customer needs ?Develop QFD Matrix Step Product ?Complete FMEA ?Review Data and Prioritize Key Input Variables ?Perform Gage Studies on Essential Measurement Systems What is SixSigma Six 6s Sigma Design for Six – Sigma Roadmap Step 3. Optimize Product ?Define Critical Inputs using DOE ?Evaluate Impact of Scale Sensitive Variables using DOE ?Optimize Product / process using Statistical Tolerancing and Design for MFG ?Develop Process Map with Key Input and Output Variables Step Product ?Develop Control Plan ?Complete Capability Analysis / Prediction What is SixSigma Six 6s Sigma Suggested Project Filters ? Significantly Improves Defects/1000,Scrap,Warranty Claims ,Time to Market ?50% reduction in Defects/1000, ?50%reduction in scrap ?50% reduction in Warranty Claims ?50% improvement in product lunch cycle time ? Focuses on high impact / high risk product ? Significantly reduces field inquires ? Improves Customer Service What is SixSigma Six 6s Sigma Proje ct Des cr ipt ion B SL N ow GOAL ENTR TYObje ctiv e %C OPQ$/ AProje cted Bu si nes sR es ult s$ Sa ve d t o D ate CP Project SpecificsU nit sD A TE STA TU S 1 2 3 4 5 6 7 8 9KEY MILESTONES10R ep o r t D ate:H IGHL IGHT SIs sue s Barri er sK ey Up ing Ev entsB l ackb el t T eam H eadli neUPDATES SINCE LAST REPORTF i na ncial He ad l i neProject Status Sheet What is SixSigma Six 6s Sigma E l e m e n t D e s c ri p t i o n T e a m C h a rt e r 1. P r oc e s s / D e s i g n : T h e p r o d u ct io n p r o ce s s o r d e s ig n in w h ic h o p p o r t u n it y e x is t s . 2. P r oj e c t D e s c r i p t i on : D e s cr ib e t h e P r o j e ct ’s P u r p o s e a n d s co p e . 3. O b j e c t i v e : W h a t im p r o v e m e n t is t a r g e t e d a n d w h a t w il l b e t h e im p a ct o