【正文】 Quality Report Improvement Plan * 5S * ISO 9000 * QC 7 Tools * Control Chart * Process Control Improvement * Continuous Improvement * Vendor Survey * NPI * KPI * Vendor Performance Assessment * ISO 14001 * TQM * QS 9000/3C * FMEA Implement * SPC forerunner program * Solderability Improvement project * Inspection analyzing equipment enhancement Quality Improvement Roadmap ( 1998 ~ 2023 ) DPM 15000 10000 5000 2500 0 1998 1999 2023 2023 2023 2023 Yearly 12023 ppm 8000 ppm 5000 ppm 2500 ppm 1600 ppm 1600 3000 DPPM * Solderability Improvement project * FMEA Implement * Quality Training : QS 9000/3C, Solder tech. I, TQM, NPI * Conduct Oracle system to supply chain * Quality engineering for system product 2500 DPPM * QS 9000/3C Implement * FMEA Implement * Inspection analyzing equipment enhancement * SPC forerunner program * Quality Training : FMEA, Solder tech. II, TQM, NPI, SPC * SQE function enhancement 1900 DPPM * QS 9000/3C certification * SPC forerunner program * Quality Training : SPC, PFP 2200 DPPM * QS 9000/3C Implement * FMEA Implement * SPC forerunner program * Quality Training : Quality Cost, SPC DPM 3000 2500 1000 0 Year 2023 4Q 2023 1Q 2Q 3Q 4Q Yearly 2023 Quality Improvement Roadmap 2023 1600 DPPM * QS 9000/3C certification * SPC forerunner program * Quality Training : SPC, PFP ? IQC Batch Defect Rate 2% ? IQC Quality Level 2023DPPM ? OQC Batch Defect Rate 9% ? OQC Quality Level (M/B) 1600DPPM ? OQC Quality Level (Barebone) 1600DPPM ? OQC Quality Level (DeskNote) 5000DPPM ? OQC Quality Level (System) 5000DPPM ? CQC Defect Rate % ? Customer Complain 7 pcs/M Quality Goal Quality Record Example 1. Model: Axxx project (L4S5MGL)2. Period: From: 1062023 2023/11/313. Target Status(ECS site)Current PPMMB 26000 600FDD 4800 0PSU 7800 630Total 38600 12314. Current System Failure Rate Analysis(ECS site)Output DOA RMA Field Site Return Rate PPMMB 33316 9 20 % 600FDD 33316 0 0 % 0PSU 33316 9 21 % 630* MB NDF : DOA/2。 How to Build Team Concept. Foreman Leadership。 Encouraging and Leading。 Meeting Skill。 HR Management for the NonHR Supervisor The Role Duty of NS Supervisor。 Time Management。 Target Setting Performance Appraisal。 Problem Solving Decision Making。 5S。 SMT problem log。 SPC。 5S。 Management SPC TQM。Level 2 Material Elitegroup Computer Systems Quality System introduction, November 2023 Table of Contents Quality Policy Quality Strategy Quality System (Design QA/ SupplierQA / Process QA/ Customer Service QA) Quality Organization Training System Traceability System (SFCS) Engineering Change System Quality Report Improvement Plan Quality Policy ECS Quality Policy 1 Customers set the requirement 2 Prevention Each employee takes responsibility for their own work Focus on anticipating potential problems and preventing them Prevention improves ECS’ s ability to get things right first time, every time 3 Continuous improvement Focus on asking “ why?” Tracing root cause of problem Establishing method to prevent recurrence 4 Revolution Continuous improvement = evolution Change, new processes reengineering = revolution ECS Total Quality Assurance Quality policy: Prevention and continuous improvement Design QA Supplier QA Asystem DFM/DFT NPI EMI/Safety test Vendor survey QA system audit Vendor performance assessment Customer plaint operation review Process QA CS QA The pursuit of excellence and the trust in quality at affordable prices IQC IPQC OQC CQC (reliability patibility test) Customer plaints DOA/RMA FA/CAR Escalation process Technical support Material buffer management ECS and Conglomerate’ s 2023 Quality Targets Design QA Establish NPI Rule ASystem Component approval NPI Criteria Supplier QA Productivity Quality Improvement Vender Survey/ Audit QVL(60 vendors, 75 Fa.) Vender performance monthly rating Process improvement Process QA Improve quality create added value QS 9000 Certification SFCS ECN 150/Month Cost $19/pcs Productivity 300/Manpower MB scrap ‰ IQC 2023 DPPM MB FPYR 91% OQC 1,600 DPPM Customer satisfaction Customer satisfaction 100% Quality Policy: Prevention and Continuous Improvement Reduce customer dissatisfaction Customer plaint procession time 3 days FA/CAR Operation 5 days DOA 4,000 DPPM RMA % (include NDF) RMA % (