【正文】 理的應(yīng)用 .........................................................................................................................................................24 針對(duì)醫(yī)藥代表的應(yīng)用 .............................................................................................................................................................................255 / 84 業(yè)務(wù)流程管理 ............................................................................................................................................................26 總體業(yè)務(wù)流程 .........................................................................................................................................................................................26 市場(chǎng)活動(dòng)管理流程 .................................................................................................................................................................................26 推廣管理流程 .........................................................................................................................................................................................28 目標(biāo)銷(xiāo)售額制定、費(fèi)用預(yù)算流程 .........................................................................................................................................................30 銷(xiāo)售信息的反饋與分析流程 .................................................................................................................................................................315. TURBOCRM 完整解決方案 .......................................................................................................................32 全面管理醫(yī)院信息 .....................................................................................................................................................33 醫(yī)生管理 .....................................................................................................................................................................35 醫(yī)院的聚類(lèi)管理 .........................................................................................................................................................36 推廣活動(dòng)與拜訪計(jì)劃管理 ........................................................................................................................................37 銷(xiāo)售流向數(shù)據(jù)采集與匯總 .........................................................................................................................................40 臨床反饋管理（沒(méi)有則刪除這一項(xiàng)） .....................................................................................................................41 移動(dòng)終端的數(shù)據(jù)采集 ................................................................................................................................................44 競(jìng)爭(zhēng)管理 .....................................................................................................................................................................44 銷(xiāo)售計(jì)劃管理 .............................................................................................................................................................45 商務(wù)進(jìn)銷(xiāo)存管理（沒(méi)有則刪掉這一項(xiàng)） ..............................................................................................................47 知識(shí)庫(kù)管理 ..............................................................................................................................................................50 醫(yī)院、醫(yī)生關(guān)懷管理 ..............................................................................................................................................50 工作協(xié)同管理 ..........................................................................................................................................................51 醫(yī)院、醫(yī)生價(jià)值分析 ..............................................................................................................................................52 員工管理 ..................................................................................................................................................................53 業(yè)務(wù)決策與量化評(píng)估 ..............................................................................................................................................55 TurboCRM 模塊決策分析 ...................................................................................................................................................................56 TurboDSS 模塊多維分析 ....................................................................................................................................................................60 操作層分析支持 ...................................................................................................................................................................................62 問(wèn)卷調(diào)查 ...............................................................................................................................................................................................636. TURBOCRM 技術(shù)架構(gòu)及標(biāo)準(zhǔn) ...................................................................................................................66 TURBOCRM 總體架構(gòu) ...............................................................................................................................................66 TURBOCRM 技術(shù)架構(gòu) ...............................................................................................................................................66 TURBOCRM 網(wǎng)絡(luò)部署 ...............................................................................................................................................67 TURBOCRM 開(kāi)放接口標(biāo)準(zhǔn) .......................................................................................................................................71 系統(tǒng)硬件環(huán)境 .............................................................................................................................................................72 系統(tǒng)操作系統(tǒng)環(huán)境 ...............................................................................................