【正文】 49 12. 訂單監(jiān)控 ............................................................................................................................................................ 52 . 訂單監(jiān)控 ......................................................................................................................................................... 52 . 客戶投訴管理 ................................................................................................................................................. 58 13. 回單管理 ............................................................................................................................................................ 64 . 回單管理 ......................................................................................................................................................... 64 . 回單影像批量歸檔 ......................................................................................................................................... 69 14. 報(bào)表統(tǒng)計(jì) ............................................................................................................................................................ 71 . 回單報(bào)表 ......................................................................................................................................................... 71 . 干線運(yùn)輸統(tǒng)計(jì)表 ............................................................................................................................................. 71 . 市內(nèi)運(yùn)輸統(tǒng)計(jì)表 ............................................................................................................................................. 72 . 每日運(yùn)作問(wèn)題匯總表 ..................................................................................................................................... 73 . 回單差異報(bào)表 ................................................................................................................................................. 74 . 長(zhǎng)途跟蹤表 ..................................................................................................................................................... 75 . 每日收款清單表 ............................................................................................................................................. 76 4 簡(jiǎn)介TMS 全稱 TRANSPORTATION MANAGEMENT SYSTEM,即運(yùn)輸管理系統(tǒng)。 TMS產(chǎn)品功能設(shè)計(jì)方案書(shū)　　　　　　　 2 目 錄1. TMS 簡(jiǎn)介 .................................................................................................................................................................... 4 . 運(yùn)輸目標(biāo) ........................................................................................................................................................... 4 . 目標(biāo)客戶 ........................................................................................................................................................... 4 . 界面中元素統(tǒng)一命名 ....................................................................................................................................... 5 2. 基礎(chǔ)設(shè)置 ................................................................................................................................................................... 6 . 代碼管理 ........................................................................................................................................................... 6 . 物流組織管理 ................................................................................................................................................... 6 . 運(yùn)輸方式設(shè)置 ................................................................................................................................................... 6 . 行政區(qū)域設(shè)置 ................................................................................................................................................... 7 . 運(yùn)輸節(jié)點(diǎn)管理 ................................................................................................................................................... 7 . 線路管理 ........................................................................................................................................................... 8 . 線路管理 .................................................................................................................................................. 8 . 時(shí)間管理 .................................................................................................................................................. 8 . 業(yè)務(wù)對(duì)象管理 ................................................................................................................................................... 8 . 客戶管理 .................................................................................................................................................. 8 . 承運(yùn)商管理 .............................................................................................................................................. 8 . 車輛管理 .................................................................................................................................................. 9 . 人員管理 .................................................................................................................................................. 9 . 產(chǎn)品管理 ........................................................................................................................................................... 9 . 包裝管理 .................................................................................................................................................. 9