埃森哲-知識管理戰(zhàn)略-展示頁
2025-01-19 15:36本頁面
【正文】 ral Collaboration Externalization Combination Internalization 2 1 3 4 Nonaka, I. And H. Takeuchi, The KnowledgeCreating Company. New York: Oxford Univ. Press, 1995. ? Messaging ? Peer2Peer ? eTeamSpaces/ eConferencing ? Discussion Forums ? Content Management ? Knowledgebases ? Workflow ? Portals ? eLearning ? Searching ? Personalization ? Push/Profiles ? Knowledge Mapping ? Data Mining ? Synthesized Knowledge Accenture KM Model Work Models Transaction Model Expert Model Integration Model Network Model ? Systematic, repeatable work ? Highly reliant on formal processes, methodologies, or standards ? Dependent on tight integration across functional boundaries ? Routine work ? Highly reliant on formal procedures and training ? Dependent on individual workers and enforcement of strict rules ? Improvisational work ? Highly reliant on deep expertise across multiple functions ? Dependent on ability to build high mitment, flexible teams ? Judgmentoriented work ? Highly reliant on individual expertise and experience ? Dependent on star performer
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