【正文】
工作者的事情。 第五章 結(jié)論 ........................................................... 11 參考文獻 ............................................................... 12 致 謝 ............................................................... 13 中國石油大學勝利學院本科畢業(yè)設(shè)計(論文) 1 1 第一章 引言 討論護患糾紛這個比較敏感的話題,相信不少人都曾或多或少遇到,大家都有話要說。 加強護患溝通,建立良好護患關(guān)系 .............. 錯誤 !未定義書簽。s own factors, the influence of the society of clinical, nursing documents. Graduation design in this paper put forward the corresponding precautionary measures: to improve nursing workers their own quality, strengthen legal awareness and legal education, improve the professional ethics, strengthen the service consciousness, strengthen nurses responsibility consciousness, eliminate errors accident, strengthen the protection of munication, establish a good relationship between nurses and patients, improve the level of hospital management, cultivate selfsupervision spirit. Keywords: Nurses the work。 本文畢業(yè)設(shè)計提出相應的防范措施:提高護理工作者自身素質(zhì) ; 強化法制觀念及法制教育 ; 提升職業(yè)道德 , 增強服務(wù)意識 ; 強化護士責任意識 ,杜絕差錯事故 ; 加強護患溝通,建立良好護患關(guān)系 ; 提高醫(yī)院管理水平 ; 培養(yǎng)慎獨精神。 本科生畢業(yè)設(shè)計(論文) 題 目 : 臨床護士如何避免護患糾紛 學生姓名: 張麗 學 號: 202113011216 院 系: 醫(yī)學系 專業(yè)年級: 2021 級護理學 2 班 指導教師: 王秀庭 2021 年 4 月 25 日 中國石油大學勝利學院本科畢業(yè)設(shè)計(論文) 2 摘 要 近年來醫(yī)患糾紛的增多,其中與護理糾紛有關(guān)的護患糾紛也呈上升的趨勢,給護理人員造成沉重的心理負擔,因此探討護理工作中與護理相關(guān)的護患糾紛產(chǎn)生的原因及防范措施尤為重要。本文首先對護患糾紛做了簡單的概述,然后采用回顧性統(tǒng)計學方法對某院 20 例護患糾紛方 面的投訴原因進行分析,通過對現(xiàn)有的護患糾紛的分析可以得出發(fā)生護患糾紛的原因:護理人員服務(wù)態(tài)度差、護理職業(yè)綜合素質(zhì)水平不高、護理人員責任心不強、患者自身的因素、社會醫(yī)療系的影響 及 護理文件記錄欠缺 等 。 關(guān)鍵詞 : 護理工作;護患糾紛;對策 中國石油大學勝利學院本科畢業(yè)設(shè)計(論文) 3 ABSTRACT In recent years, the increasing of the medical disputes, including nursing disputes related disputes also shows ascendant trend, nurses and patients to nursing staff a heavy psychological burden, thus to explore the nursing work related to nursing disputes the cause of nurses and patients and protection measures are particularly paper firstly made a brief overview of nurse dispute, and then a retrospective statistical methods 20 cases of disputes of nurses and patients to a hospital plaints reasons were analyzed, and through the analysis of the existing dispute of nurses and patients can get occurrence dispute reason: nurse care personnel, poor service attitude of nursing profession overall quality level is not high, the nurses sense of responsibility is not strong, the patient39。 Dispute of nurses and patients; countermeasures 中國石油大學勝利學院本科畢業(yè)設(shè)計(論文) 4 目 錄 第一章 引言 ........