【正文】 hop in the automotive industry is the automobile manufacturers in order to meet customerdemand in the service launched a business model. 4S shop in the heart of the meaning of car service solution for life. KEY WORDS： BYD, 4S shop, Feedback, developed， construction 畢業(yè)設(shè)計(jì)說明書（論文） 3 目 錄 摘 要 .............................................. 1 ABSTRACT ............................................... 2 第 1 章 品牌分析 ......................................... 6 比亞迪公司簡介 ........................................................................................................ 6 比亞迪旗下車系分析 ................................................................................................ 7 比亞迪車系優(yōu)缺點(diǎn) .................................................................................................... 7 市場分析 ..................................................................................................................... 7 售后服務(wù) ..................................................................................................................... 8 比亞迪 打造 讓您滿意 ...................................................................................... 8 了解客戶滿意度 ................................................................................................. 8 比亞迪服務(wù)的創(chuàng)新 ............................................................................................. 8 第 2 章 地址選擇 ........................................ 10 區(qū)域位置選擇 .......................................................................................................... 10 周圍附近地區(qū)的地圖俯覽效果 ....................................................................... 10 選址理由 ................................................................................................................... 10 第 3 章 比亞迪汽車 4S 店的總平面布置繪制 ....................... 12 規(guī)劃原則 .................................................................................................................. 12 .............................................................................................................. 12 建構(gòu)筑物 ................................................................................................................... 12 主要建構(gòu)筑物一覽表 ....................................................................................... 12 露天區(qū)域設(shè)計(jì) ................................................................................................... 13 ........................................................................................................................... 13 設(shè)計(jì)依據(jù)及設(shè)計(jì)要求 ....................................................................................... 13 廠區(qū) 方 向 .................................................................................................................. 14 綠化 .......................................................................................................................... 14 道路布置 .................................................................................................................. 14 設(shè)計(jì)原則 ........................................................................................................... 14 布置形式和寬度 ............................................................................................... 14 公用配套設(shè)施 .......................................................................................................... 15 供水工程 ............................................................................................................... 15 畢業(yè)設(shè)計(jì)說明書（論文） 4 排水工程 ............................................................................................................... 15 采暖與通風(fēng) ........................................................................................................... 15 通訊 ........................................................................................................................ 15 倉儲(chǔ)物流 ............................................................................................................... 15 第 4 章 建筑設(shè)計(jì) ........................................ 17 .......................................................................................... 17 專賣店及銷售辦公區(qū)部分： ........................................................................... 17 ： ............................................................................................... 17 其它廠房部分： ............................................................................................... 17 停車位部分： ................................................................................................... 17 建筑設(shè)計(jì)原則 .......................................................................................................... 18 第 5 章 人員分配 ........................................ 19 組織機(jī)構(gòu) ................................................................................................................... 19 工作制度 ................................................................................................................... 20 勞動(dòng)定員 ................................................................................................................... 20 各崗位人員要求 ...................................................................................................... 20 工作人員招聘渠道 來源 .......................................................................................... 20 服務(wù)流程 ................................................................................................................... 20 流程說明 ................................................................................................................... 21 第 6 章 設(shè)備配置 ........................................ 22 設(shè)備選擇 原則 .......................................................................................................... 22 設(shè)備選擇分析 .........................................................................................