基于排隊(duì)論的超市收銀系統(tǒng)優(yōu)化畢業(yè)論文-展示頁(yè)
2025-09-01 14:54本頁(yè)面
【正文】 to improve the service system optimization. First, the queuing theory and related theory knowledge, the more the front desk waiting for M/M/n/up/up queuing theory model are described. Secondly research for JX supermarket customer arrival time and customer service time of data, and analyze the raw data into the queuing theory model, calculate the required target parameter, in each period to determine the working days and holidays the optimal number of JX supermarket open the cash register. Then using the simulation software Flexsim cashier line service system for the simulation demonstrate the feasibility of optimization of open the register number. And on this basis, the basic process of cashier is optimized, the last of JX supermarket development Suggestions are put forward. Keywords： Supermarket cashier Queuing theory Simulation Sptimization 目 錄 1 緒論 .................................................................................................................................... 1 研究背景 .................................................................................................................... 1 研究目的和意義 ......................................................................................................... 1 研究目的 ......................................................................................................... 1 研究意義 ......................................................................................................... 2 .......................................................................................................... 2 國(guó)外研究現(xiàn)狀 .................................................................................................. 2 國(guó)內(nèi)研究現(xiàn)狀 .................................................................................................. 2 .................................................................................................................... 3 2 文獻(xiàn)綜述 ............................................................................................................................ 4 排隊(duì) ........................................................................................................................... 4 排隊(duì)論 ............................................................................................................. 4 排隊(duì)系統(tǒng) ......................................................................................................... 4 排隊(duì)系統(tǒng)的基本概念及符號(hào)表示 ...................................................................... 6 ........................................................................................ 7 ............................................................................................ 8 排隊(duì)問(wèn)題的仿真 ......................................................................................................... 8 離散事件系統(tǒng)仿真 ........................................................................................... 8 Flexsim 軟件介紹 ........................................................................................... 9 Flexsim 軟件可以解決的問(wèn)題 .......................................................................... 9 5W1H和 ECES技術(shù) .......................................................................... 錯(cuò)誤 !未定義書(shū)簽。并且在此基礎(chǔ)上對(duì)收銀的基本流程進(jìn)行了優(yōu)化，并且改進(jìn)了收銀臺(tái)周邊物品擺放不合理的問(wèn)題，最后對(duì)JX超市提出了發(fā)展意見(jiàn)。其次調(diào)研了JX超市顧客到達(dá)時(shí)間和顧客服務(wù)時(shí)間的數(shù)據(jù)，并對(duì)原始數(shù)據(jù)帶入排隊(duì)論模型進(jìn)行分析，計(jì)算出了所需的目標(biāo)參數(shù)，確定了工作日和節(jié)假日各時(shí)段JX超市開(kāi)放收銀臺(tái)的最佳數(shù)量。 本文針對(duì)JX超市御景藍(lán)灣店的收銀排隊(duì)服務(wù)系統(tǒng)進(jìn)行改進(jìn)優(yōu)化。河北工業(yè)大學(xué)城市學(xué)院 畢 業(yè) 論 文 作 者： 高倩 學(xué) 號(hào)： 118394 系： 經(jīng)濟(jì)管理系 專(zhuān) 業(yè)： 工業(yè)工程 題 目： 基于排隊(duì)論的超市收銀系統(tǒng)優(yōu)化 指導(dǎo)者： 趙文燕 副教授 評(píng)閱者： 2020 年 6 月 5 日 畢業(yè)論文中文摘要 基于排隊(duì)論的超市收銀系統(tǒng)優(yōu)化 摘要： 二十一世紀(jì)以來(lái)，大型超市取代了傳統(tǒng)的生活用品銷(xiāo)售模式走進(jìn)了我們的生活，給我們帶來(lái)了極大的便利。但是由于我國(guó)超市行業(yè)發(fā)展還不夠成熟，種種原因造成了超市排隊(duì)擁擠現(xiàn)象，常常會(huì)出現(xiàn)顧客隊(duì)列過(guò)長(zhǎng)或收銀臺(tái)空閑等很多問(wèn)題，因此對(duì)大型超市收銀服務(wù)系統(tǒng)進(jìn)行排隊(duì)優(yōu)化，合理設(shè)置收銀臺(tái)具有重大的實(shí)際意義。首先對(duì)排隊(duì)論等相關(guān)理論知識(shí)進(jìn)行了介紹，對(duì)多服務(wù)臺(tái)等待的M/M/n/∞/∞ 排隊(duì)論模型進(jìn)行了描述。然后運(yùn)用仿真模擬軟件Flexsim 對(duì)收銀排隊(duì)服務(wù)系統(tǒng)進(jìn)行了仿真模擬論證了優(yōu)化出的收銀臺(tái)開(kāi)放數(shù)量的可行性。 關(guān)鍵詞： 超市收銀 排隊(duì)論 仿真 優(yōu)化 畢業(yè)論文外文摘要 Title Supermarket cashier system optimization based on queuing theory Abstract The 21st century, large supermarket replaced the traditional life supplies sales model walked into our life, brings us great convenience. But because of China39。 3 超市收銀排隊(duì)模型的建立 .............................................................................................. 10 現(xiàn)狀描 述及模型假設(shè) ................................................................................................ 10 JX 超市現(xiàn)狀描述 ........................................................................................... 10 模型假設(shè) ....................................................................................................... 10 數(shù)據(jù)采集 ...................................................................................................................11 原始數(shù)據(jù) ...............................................................................................................11 顧客到達(dá)情況研究 ......................................................................................... 12 顧客
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