【正文】 ment with this. 3, the change that consider and masters the market and development state of affairs, make the market extend reach price system, timely advance focal point of level sex job, direct carry out. the development be closely bound up of the change of the market and hotel, the club is based on this to buckle market pulsation closely just about, advance focal point of each phases work in time: made january business affairs came loose XX guest, room length a bag, conference round room, travel agent group es loose house price and agreement version. engineered valentine’s day activity and promotion job feburary, strengthen financial management, make storehouse management system, execute telephone exchange and management of service center departure. according to the quarter change adjusted policy of privilege of area of a of hall of golden sea yue, b in march, decrease give, perfect the service function of c area. firm grabs sale job, implement hotel sale plan, had been done or sell task allocation. the working technological process that establishs westernstyle food office and award penalize an institution. the member that make gelandehui blocks way. perfected duty of hotel branch post to edit in april, the hotel that draft is departmental door work program, the start business that develops a swimmingpool arranges the job, plete stations of pair of weather of westernstyle food hall decorate. constituent sale personnel has the sale of diamond card, favourable card, engineer mother’s day activity. the authorized strength is new in may dish card, make the transition of very seasonal dish, area of c of change chinese meal serves a function to roll out administrative formula, the sale that enhances pair of swimmingpools works, to maintenance of water of ooze of guest room bathroom, smallpox of room of bag of westernstyle food hall, wall paper is mildewy maintenance, floor of kitchen of chinese and western is repaired, net of dirt of chinese meal air conditioning is cleaned. edifice of the economy that finish east outside advertising of paint of open in season makes the wall. engineer the favourable activity of 61 children’s festivals. will rebine staff of chinese meal personnel in june, add hires outstanding sale staff, begin dragon boat festival, children’s festival to answer section activity, adjust summer vacation time of westernstyle food hall to manufacture, the hotel that finish is publicized book order imprint. the hotel will be managing cost july, execute partial goods and materials to be bought oneself, chinese meal increases the promotion of new course type, westernstyle food rolls out drink of affection of bend of handpick afternoon tea, summer第五篇：外企酒店經(jīng)理年終個人工作總結(jié)外企酒店經(jīng)理年終個人工作總結(jié)6 years individual job sums up manager of foreign enterprise hotel end of the year individual job sums up manager of hotel of 6 years of foreign enterprises end of the yearon july 14, XX, get king guest president and the delegate that the headquarters that amount to sound leads, oneself are in charge of big public house of xiamen asia bay preparing to construct the job, because question of early days bequeath is more, each job is in halt condition. enter state to make the work great, oneself basically begin work of the following fields: one, solve problem of bequeath of early days project, organize blueprint joint hearing, decide train of thought afresh, accelerate main body project, at present each project is in ending phase. because early days personnel is fluctuant,reach partial collaboration business to municate not free, each main body is immersed in break down condition, building site shutdown, employee mood is queasy. here case falls, oneself realize solve problem of early days bequeath instantly only, accelerate main body construction, ability is driven prepare to construct working progress, stabilize mon feelings of people. in wang bin president and the support that head office leads fall, oneself organize personnel to have blueprint joint hearing, decide train of thought afresh, remove agreement of uncooperative adornment pany, attract have actual strength, have aptitude, have experience bear the coact that build business, already pleted project of the following main body now: 1, weak electrical engineering cheng: laid of line of line, video, network line。以上為本人在xx年度任俱樂部及海灣大酒店總經(jīng)理期間負責(zé)的各項工作。旅行社及網(wǎng)絡(luò)訂房對亞洲海灣大酒店也非常感興趣，已有多家旅行社來參觀酒店并表示滿意，以后將把日本、韓國、歐美等國團隊安排亞洲海灣酒店。通過開展對各大型企業(yè)、跨國集團、外資企業(yè)、上市公司的重點銷售回訪，得到反饋信息有：亞洲海灣大酒店定位五星級酒店較合理，房價也可以接受，地理環(huán)境得天獨厚，適合接待高級客人。為做到“知已知彼，百戰(zhàn)不殆”酒店組織營銷人員開展對周邊區(qū)域的市場調(diào)查、上門拜訪與洽談溝通，對環(huán)島內(nèi)高級寫字樓及各家國際旅行社與網(wǎng)絡(luò)訂房中心商談合作。五、確立市場定位，加強營銷推廣，開展市場調(diào)查，提高酒店知名度，隨著旅游經(jīng)濟的復(fù)蘇，廈門星級酒店逐步完善與增多，并陸續(xù)有國際品牌酒店進駐，廈門酒店行業(yè)面臨嚴峻的市場競爭。全面清查酒店資產(chǎn)，建立一套完整的資產(chǎn)實物臺帳及制度，保證酒店資產(chǎn)的安全。四、規(guī)范管理，完成建章立制，實現(xiàn)辦公電子化經(jīng)過近半年的努力，亞洲海灣大酒店已制定一套比較完整的管理制度、崗位責(zé)任制以及操作流程。接下來，由于已經(jīng)臨近年關(guān)，人力資源部主要通過知會同行，了解過后一些高星級酒店欲跳槽的人員的去向，為我們酒店所需人員做好后備人選?，F(xiàn)在南洋學(xué)院和海峽工貿(mào)的學(xué)生已經(jīng)來我酒店開始實習(xí)了。本批實習(xí)生都是經(jīng)過人力資源部挑選和相關(guān)部門面試，從中挑選的，基本上都達到了酒店培訓(xùn)的要求。 目前與與酒店簽定“校企合作協(xié)議”的大中專院校有“天津商學(xué)院”、“廈門南洋學(xué)院”和“海峽工貿(mào)學(xué)校”等三所。對于職位缺口較大的部門，采取了多種的招聘方法來盡快補足，除了人才市場招聘、勞動力市場招聘外，還通過網(wǎng)上發(fā)布招聘信息，請勞動職業(yè)介紹所幫忙發(fā)布信息和推薦人員，通過勞動局關(guān)系和同行協(xié)助尋找和推薦酒店所需的人才等方式，目前酒店到職人員共222人，主要為：行政辦7人，財務(wù)部28人，前廳部32人，管家部36人，餐飲部36人，營銷推廣部9人，人力資源部5人，廚房31人，采購部3人，工程部10人，保安部25人。目前亞洲海灣大酒店確立為總經(jīng)理領(lǐng)導(dǎo)下的各部門相互分工合作的有機整體。（三、確立人員編制、架構(gòu)，分步有序進行人員招聘，保證人員儲備，加強人員培訓(xùn)xx年8月，酒店確立全體人員編制為307人。在供貨商的選定上，采取招標辦法，在招標過程中，嚴格堅持了公正、合法、平等競爭、誠實信用的原則，堅持了資格審查，實地考察，小組審議，上報批準的工作程序與供貨商簽定合約。園林工程、海邊休閑涼亭完成90%；酒店停車場完成90%；酒店噴水池完成90%；草地照明完成90%；二、廣布信息，開展各類招標活動，對各