現(xiàn)代企業(yè)品質(zhì)管理漫談-文庫(kù)吧資料
2025-02-20 13:08本頁(yè)面
【正文】 ustomer Focus: Links Between Customer Expectations and Processes ) Customers Customers Customers Customers Management responsibility Measurement, analysis and improvement Resource management Requirements Satisfaction Product Product realization Input Output Continual improvement of the quality management system Continual improvement of the quality management system Key Valueadding activities Information flow Plan / Act Plan Do Check / Act ISO 9001:2023 Process Model Relationship Relationship Satisfaction Requirements ) 不足夠 足夠 不滿意 滿意 KANO ) 如以變異數(shù) Cpk的觀點(diǎn)來(lái)看世界 為了不遲到 其實(shí)你可以有幾個(gè)方案 1 Cp高 Cpk低 永遠(yuǎn)提早到 或 永遠(yuǎn)晚到 2 Cp低 Cpk低 偶爾遲到 偶爾早到 3 Cp高 Cpk高 永遠(yuǎn)準(zhǔn)時(shí)到 實(shí)際與理論必須經(jīng)過智慧來(lái)整理 ) Quality Function C0 C1 C2 C3 C4 C5 C6 Mass Production Production Verification Product Stability Design Verification Plan Proposal QA QC Control Plan Product Qualification Quality Plan QE QE QA Check Balanced Process Control Failure Analysis SIPOC ) 品管手法 ) Input Process Output Immunity System to Process the Business QFD FMEA DOE FEA DOE FMEA SPC ECG Continues Improvement Plan Feedback Feedback PDCA 管理者的工作 是 建立一個(gè) 有機(jī)的免疫系統(tǒng) ) ISO 9001 Documentation ISO14001 Environment ISO17025 Lab Documentation QCC TQM 六大步驟 QS9000制度出發(fā) Quality System五大手冊(cè) SPC/FMEA/MSA/APQP/PPAP TPM硬體下手 Preventive， Productive PM?CM?MP?TPM 7 Steps BPR思維突破 Business Process Reengineering 6 Sigma管理理念 DMAIC， DFSS ) Six Sigma ? Define ? Measurement ? Analyze ? Improvement ? Control SIPOC ) QS9000 ? Quality System Requirement ? Quality System Assessment ? Statistical Process Control ? Failure Mode Effects Analysis ? Advanced Product Quality Planning
教學(xué)課件相關(guān)推薦
鄂ICP備17016276號(hào)-1