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【正文】 counter 柜臺(tái) CUSTOMER ACCESS CHANNELS 客戶(hù)渠道 5 IBM Proprietary Middleware Deposits/ Loans/CIF Funds Transfer Custody/ Securities Trade Finance EXTERNAL NETWORKS BACKEND LEGACY SYSTEMS Application Server Inter Server Browserbased Inquire initiate transactions Inter Call Centre Corporate Network DATA ACCESS LAYER 數(shù)據(jù)層 SERVICES LAYER 服務(wù)層 CUSTOMER ACCESS CHANNELS 客戶(hù)渠道 Terminal WAP Gateway/ Server Mobile Phone Phone Banking IVR PSTN Corporate Banking – Where It Is Heading 對(duì)公銀行 將來(lái) 6 IBM Proprietary 多渠道電子銀行 IT架構(gòu)圖 主機(jī) /核心業(yè) 務(wù)系統(tǒng) 客戶(hù)服 務(wù)中心 柜員 網(wǎng)上銀行 移動(dòng)銀行 自助式 信息亭 手機(jī)銀行 Inter Gateway UP/WAP Gateway Inter Gateway PBX CTI IVR Datebase Server Transaction Gateway MQseries Server Websphere Application server eBusiness Banking Aapplication (WSBCC) CIF/客戶(hù)信息 系統(tǒng) Date warehouse 決策 支持 系統(tǒng) 數(shù)據(jù)挖 掘 /決策 支持 Visal warehouse DB2 OLAP Server Websphere Intelligent Miner 支 行 系 統(tǒng) DB2 辦公自動(dòng)化 其它業(yè)務(wù) DB2 BI 7 IBM Proprietary The IBM Consulting Approach IBM 咨詢(xún)方法 CORPORATE BANK對(duì)公銀行 C/A Loans Funds Transfer Trade GL/MIS ? Current State Analysis 現(xiàn)狀分析 ? Process Redesign 流程再設(shè)計(jì) ? Future State Projections 未來(lái)規(guī)劃 ? Strategic Gap Analysis 戰(zhàn)略差距分析 ? Request for Information 請(qǐng)求信息 ? Request for Proposal 請(qǐng)求建議 ? Conference Room Pilot 模擬實(shí)施 ? Test of Assumptions 設(shè)想測(cè)試 ? Project Office Management 項(xiàng)目管理 ? Systems Integration 系統(tǒng)集成 ? Enterprise Application Integration 企業(yè)應(yīng)用集成 ? Managed IT operations 管理 IT ? Helpdesk Support Helpdesk 支持 Consulting downstream BIS Strategic Outsourcing 8 IBM Proprietary IBM’s EndtoEnd Methodology IBM 端到端方法 論 The Example used in the following slides is of a Bank setting up a new line of business – Payments and Cash Management It illustrates our endtoend methodology from vision to business and IT solution and finally implementation. The same methodology can be applied to a different line of business . Loans, Trade Finance or the entire Corporate Bank family of products. We can take a consulting remendation from 30,000 feet and
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