【正文】 desire ? Losses and gains ? Resistance ? Involvement ? Motivation 169。 MSM 2023 Rollout change 1. Preparation 2. Planning 3. Transition structures 4. Implementation 1. (= rollingout) 5. Reward 169。 MSM 2023 Quinn model 2 169。 MSM 2023 Change Competence Infrastructure Strategic Component Organizational Success Institutional Component Human Resources Component Change Policy Change Capacity Leading Potential Speed Willingness Infrastructure of Change Competence Source: Cozijnsen Vrakking, 1995 169。 MSM 2023 Vision and Strategy ? 169。 MSM 2023 Management Effectiveness Analysis ? Measures behavior + effectiveness ? Scientific approach ? Questionnaire (111 items) ? 21 behavioural sets ? Situation dependent ? Strategic + Feedback profiles ? Individual + group analyses 169。 MSM 2023 ?Box 8: Cooperation ? Problem solving ? Teamplay ? Coordination of ideas ? Meeting styles ? etc. 169。 MSM 2023 ?Box 6: Autonomy ? Room for action ? Personal perspective ? Status ? Individual interests ? etc. 169。 MSM 2023 ?Box 4: Stakeholders ? CEO / Board of directors ? Pressure groups ? Customers ? Employees ? Financier ? etc. 169。 MSM 2023 ?Box 2: Internal Structure (Tasks authorities) ? Organigram ? Task / project descriptions ? Need for information ? Procedures ? etc. 169。 MSM 2023 T h e O r g a n i z a t i o n M a t r i xP o l i c yT e c h n i c a lC u l t u r a lS t a f f /P e r s o n n e lP o w e r /I n f l u e n c eO r g a n i z a t i o nG o a l s a n dm e t h o d sT a s k s a n da u t h o r i t i e sK n o w l e d g e a n ds k i l l sS t a k e h o l d e r s D e c i s i o n t a k i n g A u t o n o m yO r g a n i z a t i o n a lC l i m a t eC o o p e r a t i o n A t t i t u d e169。 MSM 2023 Diagnostic Instruments ?7 S model ? Organization Matrix model ? Management Effectiveness Analysis ?Etc. …. 169。 MSM 2023 Internal/external pressure/demands leading to change Step 0 Evaluate Change Results Step 7 Determine Change Strategies and Implementation methodologies Step 6 Determine the Change Dynamics Step 5 Structure the Change Process Step 4 Design and Develop Step 3 Determine Vision And Strategy Step 2 Draw up diagnosis Step 1 Change Goals Change Situation Change Strategy Change Effectiveness Organizational Expertise Change Management Expertise Source: Cozijnsen Vrakking, 1996. 169。 MSM 2023 Phases of a Change Program Step 0: determine internal and external pressure/demands for change Step 1: Make up diagnosis Step 3: Determine vision and strategy Step 4: Action Planning: design and develop the Change Program Step 5: Structure the Change Process Step 6: Determine Change dynamics Step 7: Determine Change Strategies and Methods Step 8: Implement Step 9: Evaluate and Adjust/Correct 169。 MSM 2023 Core principles (3) (How to make it work) 5. Give support in order to stimulate selfmanagement ? Use feedback ? Training ? Facilitate munication ? Give support ? Delegate authorities f