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9 percent of the faults of your speaking will disappear.” Robert Montgomery Don’t accept a talk without enthusiasm Could be from interest, experience, environment Example: Martin Luther King I have a dream… that one day this nation will rise up。 live out the true meaning to its creed. We hold these truths to be selfevident that all men are created equal. Not how loud, but how sincere Verbal Skills – Be Simple Clear Be simple and clear! Don’t ramble Stop to think if you need to Example one: Dan Quayle celebrates democracy Example two: Dan Quayle trying to say “A mind is a terrible thing to waste” Verbal Skills – Use simple words Speaking is not like writing!!! Use simple words Don’t use plex sentences Can you understand this: Text: The development of this frightful means of destruction was ardently demanded by the perils of the time and situation. Simultaneously, however, a new paradoxical situation has been…. is upon us continually. One cannot defend oneself effectively any more. Albert Einstein Vocal Skills : Play your voice Project resonate your voice No “UM”s and “ER”s. (Pause instead) Tools: silence, loudness, intonation, speed “You are right. I am wrong.” – Stalin to Trotsky “Ask not what your country can do for you。 ask what you can do for your country”. Quayle vs. Benson Debate: Quayle: I have as much experience in the Congress as Jack Kennedy did when he sought the presidency. Answer 1: “Jack Kennedy is better than you.” Answer 2: Senator, I served with Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine. Senator, you39。 don’t look in corner Don’t look too much at puter screen or notes Look at people’s faces (not eyes) 36 seconds per person Shift randomly Nod, smile, use facial expression Visual Skills – Body Stand up when talking Walk around = informal Don’t: Rock, shake Lean too much Visual Skills – Hands Gesture plements talk Should e naturally, without thinking Make sure they match! Need to exaggerate a little Especially with large audience Don’t fidget or put in pocket Videotape whole talk watch Can improve hand gesturing! Visual Skills – Face Show emotion! Most of the time: “I care a lot about this.” “I really believe in this.” “I love my work.” Sometimes (in response to questions). “This is the most outrageous thing I’ve ever heard.” “I will have nothing to do with this.” Learn Speaking Skills Next Topic: Develop the talk Develop Key Point Organize Story Design Graphics Practice Talk QA Delivery The Key Point: the Goal of the Talk The ONE clear walkaway message. The answer to the question: “How was the talk?” The one thing people remember in 3 months The Origin Point (Where the audience was) The Key Point (Where you took them) Persuasion Must Have Audience Benefit Put audience needs at heart “What’s in it for you?” Has to be their reason, not yours Must consider feeling, not just reaction Must have right “you” Good phrases to know: “This is important to you because…” “Why am I telling you this? Because…” “What does this mean for you? Let me tell you…” Know your audience Ex