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【正文】 nt MIS Name Card Management Career Management Human Relationship Management Survey messenger ? Solution amp。 Selection ? Integrated Planning and Forecasting ? Integrated Plant Management ?? : ??? ??? ? eBusiness ?? ?? _Fulfill Demand 27 ? eBusiness? ???? Convergence Industry Transformation Value Chain Integration Channel Enhancement Development Implementation Evaluation Design Analysis ???? : PwC eBiz Transformation 28 KMS EIS EDMS Solution amp。 Identity 25 Supplier Customer eCompany ???? ???? ???? ??? ???? Partner Stockholder Employee IPS SCM IRM PRM eMarketing GW+KMS EDMS Buy Side Sell Side ERP EIP eBusiness Sector amp。 management Network Integration / Automation System IT development amp。 Solutions Marketing Sales Services 20 Inter Area BSP Area SI Area NI Area 55% 15% 20% 10% ? eBiz Solutions amp。D Area Consulting Area ? SI Business Area ? SI consulting ? SI development ? SI management ? N/W management ? New technology ?Network Integration Network Consulting Network Integration Network Management 19 CRM Forecasting, Opportunity Management, Configuration, Generation …… Forecasting, Customer Care Spare Management ……… Forecasting Personalization Campaign Management Marketing Encyclopedia ERP CMS SCM EIP eStrategy ? Solution amp。 Service Inter Area BSP Area SI Area NI Area 17 55% 15% 20% 10% eCRM WCMS IRM/PRM Mailing MES CTI PABX IBS ? Network Integration ? Automation System ? Enterprise Network CRM/DW EIP/EKP ERP/SCM GW/KMS ? SI consulting ? SI development ? SI management
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