酒店各部門的簡介ppt課件-文庫吧資料
2025-05-10 13:56本頁面
【正文】 nt The human resource function is to implement an anization39。Profile Paradise hotel,a fivestar hotel,is located at number Golden Water avenue,in Zhengdong New District trafic is very convenient,it only takes 20 minutes to the Xinzheng Airport and 10 minutes to the Zhengzhou Train Station. It’s a really terrific place for business and the 107 national road to the freeway. With 28 floors in total,Paradise hotel possesses 298 sets of quite different styles of rooms, such as Standard Room,Big Bad Room,Business Room,Suites,7 Chainese/Western restaurants and administrative wine arches,21 luxurious Chinese meal boxes,12 wellequipped meeting rooms with different capacity and a multifunctional hall with capacity of 500 people,large luxurious night club,KTV boxes,chess and cards rooms,foot massage,sauna center,indoor swimming pools,outdoor tennis courts,and wellbeing and bodybuilding facilities,etc. Experience the honor and feel the warmth,here,all in Paradise hotel! The Front Office The Front Office of a hotel is not only its “shop window” but also it’s “never center” .The front office staff seem to “do it all” –reservations, register guests ,assign rooms, distribute baggages ,store guest’s valuables ,provide information,delivery mails and message,exchange foreign currencies,check room occupancies,check guests out and so on . In order to fulfill these tasks,the staff must have a neat and smart appearance,good manners ,adaptability, sense of duty and a knowledge of most important of all the qualities is a real liking for people and a warm desire to help ,Front office staff should wele and settle the guest’s will soothe an unhappy guest and reveal the hotel’s problems so that the operation c
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