酒店各部門(mén)英文縮寫(xiě)-文庫(kù)吧資料
2024-11-15 06:46本頁(yè)面
【正文】 T PERSON ARI:平均房?jī)r(jià)指數(shù)Average Rate Index。B Manager西餐廳經(jīng)理Western Restaurant Manager 中餐廳經(jīng)理Chinese Restaurant Manager 咖啡廳經(jīng)理Coffee Shop Manager 餐飲部秘書(shū)Famp。 MARKETING DOS銷(xiāo)售部經(jīng)理Director of SalesPublic Relation Manager宴會(huì)銷(xiāo)售經(jīng)理Banquet Sales Manager 銷(xiāo)售經(jīng)理Sales Manager宴會(huì)銷(xiāo)售主任Banquet Sales Officer 銷(xiāo)售主任Sales Officer高級(jí)銷(xiāo)售代表 Senior Sales Executive 銷(xiāo)售代表 Sales Executive公關(guān)代表 賓客關(guān)系主任Guest Relation Officer 公關(guān)部主任Public Relation Supervisor 客戶經(jīng)理Account Manager高級(jí)客戶經(jīng)理Senior Account Manager 資深美工Senior Artist 美工Artist銷(xiāo)售部聯(lián)絡(luò)主任Sales Coordinator資深銷(xiāo)售中心預(yù)訂員Sales Center Senior Reservation Clerk銷(xiāo)售中心主任Sales Center Supervisor 禮賓部經(jīng)理Chief Concierge 行李員Bellboy 女禮賓員Door Girl客房總監(jiān)Director of Housekeeping 前廳部經(jīng)理Front Office Manager Office Manager 大堂副理Assistant Manager 禮賓主管Chief Concierger客務(wù)主任Guest Relation Officer 接待主管Chief Concierge 接待員Receptionist 車(chē)隊(duì)主管Chief Driver出租車(chē)訂車(chē)員Taxi Service Clerk 行政管家Executive Housekeeper 行政副管家AssistantExecutiveHousekeeper辦公室文員Order Taker客房高級(jí)主任Senior Supervisor 樓層主管Floor supervisor 樓層領(lǐng)班Floor Captain 客房服務(wù)員Room Attendant 洗衣房經(jīng)理Laundry Manager 餐飲總監(jiān)Famp。 BARBER CENTRE 保齡球室 BOWLING BALL 員工飯?zhí)?STAFF CANTEEN 員工宿舍 STAFF DORMITORY 醫(yī)務(wù)室 CLINIC ROOM 圖書(shū)館 LIBRARY接待處 RECEPTION RECP行政樓層 EXECUTIVE FLOOR E/F 詢(xún)問(wèn)處 INFORMATION INFM 訂房部 RESERVATION RESV總機(jī)房 OPERATOR / TELEPHONE ROOM禮賓部 CONCIERGE CON商務(wù)中心 BUSINESS CENTRE BC 大堂副理 ASSISTANT MANAGER AM 車(chē) 隊(duì) TRANSPORTATION TRA賬務(wù)處 CASHIER、ACCOUNTING DESK 大堂 LOBBY樓層 FLOOR / F后勤辦公室 BACK OFFICE 員工通道 STAFF ENTRANCEOPT酒店職務(wù)英文簡(jiǎn)稱(chēng)：總經(jīng)理 General Manager常務(wù)副總經(jīng)理 Deputy General Manager行政助理 ASSISTANTEXECUTIVEMANAGER AEM人力資源開(kāi)發(fā)總監(jiān)Director of Human Resources 人事部經(jīng)理Personnel Manager人力資源部經(jīng)理 HUMAN amp。 BEVERAGE DEPARTMENT F amp。 Training HUMAN amp。 Marketing Division 銷(xiāo)售部Sales Department公關(guān)部Public Relation Department 預(yù)訂部Reservation Department 客務(wù)/房務(wù)部Room Division前廳部Front Office Department 管家部Housekeeping Department 餐飲部Food amp。IBP(綜合經(jīng)營(yíng)計(jì)劃)：IBP= Integrated Business Plan；VCRO預(yù)訂中心的預(yù)訂系統(tǒng)：VCRO= Virtual Central Reservation Office。DND(請(qǐng)勿打擾)：DND= Do Not Disturb。RFP合作協(xié)議申請(qǐng):RFP= Request for Proposal。KNR重要公司協(xié)議價(jià):KNR(Key Negotiated Rate)。PMS酒店經(jīng)營(yíng)管理系統(tǒng): PMS= Property Management System。TQM全面質(zhì)量管理:TQM= Total Quality Management。GSTS賓客意見(jiàn)調(diào)查系統(tǒng):Guest Satisfaction Tracking System。RPAR平均每間可賣(mài)房間的收入:Revenue Per Available Room。CTP營(yíng)業(yè)利潤(rùn)貢獻(xiàn):Contribution to Trading Profit。B 客房部:HSKP 工程部:ENG 保安部:SEC 康樂(lè)部:ENT 前廳部:FO 銷(xiāo)售部:Samp。BFOODamp。BEVERAGE 餐飲部 ENGENGINEERING 工程部 HKHOUSEKEEPING 客房部HRHUMAN RESOURCES 人力資源部 GMGENERAL MANAGER 總經(jīng)理DGMDUTY GENERAL MANAGER 副總 DORDIRECTOR OF ROOMS 客務(wù)部總監(jiān)AMASSISTANT MANAGER 大堂經(jīng)理（住店時(shí)投訴可以找的人）FINFINANCE 財(cái)務(wù)部DOFDIRECTOR OF FINANCE 財(cái)務(wù)總監(jiān)DOMDIRECTOR
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