【正文】 Plan；VCRO預(yù)訂中心的預(yù)訂系統(tǒng)：VCRO= Virtual Central Reservation Office總經(jīng)理辦公室:GM人力資源部:HR財(cái)務(wù)部:A/C餐飲部:Famp。DND(請(qǐng)勿打擾):DN D= Do Not Disturb。RFP合作協(xié)議申請(qǐng):RFP= Request for Proposal。KNR重要公司協(xié)議價(jià):KNR(Key Negotiated Rate)。PMS酒店經(jīng)營(yíng)管理系統(tǒng): PMS= Property Management System。TQM全面質(zhì)量管理:TQM= Total Quality Management。GSTS賓客意見(jiàn)調(diào)查系統(tǒng):Guest Satisfaction Tracking System。RevPAR平均每間可賣(mài)房間的收入:Revenue Per Available Room。CTP營(yíng)業(yè)利潤(rùn)貢獻(xiàn):Contribution to Trading Profit。B客房部:HSKP工程部:ENG保安部:SEC康樂(lè)部:ENT前廳部:FO銷(xiāo)售部:Samp。VIP(非常重要的人)：VIP= Very Important Person。FIT(散客):FIT=Fully Independent Traveler。LNR“當(dāng)?shù)亍惫緟f(xié)議價(jià):LNR(Local Negotiated Rate)。SOP(標(biāo)準(zhǔn)經(jīng)營(yíng)程序): SOP= Standard Operating Procedures。QES質(zhì)量評(píng)估系統(tǒng):QES= Quality Evaluation System。ESPS員工滿意度調(diào)查:ESPS=Employee Satisfaction Pulse Survey。RGI收入產(chǎn)生指數(shù):Revenue Generation Index。GOP總經(jīng)營(yíng)利潤(rùn):Gross Operating Profit。M 酒店專(zhuān)業(yè)英文及縮寫(xiě)20080326 10:59平均房?jī)r(jià)指數(shù)ARI: Average Rate Index。B Secretary領(lǐng)班Captain 迎賓員Hostess 服務(wù)員Waiter ,waitress 傳菜Bus Boy, Bus Girl 行政總廚Executive chef中廚師長(zhǎng)Sous Chef(Chinese Kitchen)西廚師長(zhǎng)Sous Chef(Western Kitchen)西餅主管Chief Baker工程總監(jiān)Chief Engineer 工程部經(jīng)理Engineering Manager 值班工程師Duty Engineer保安部經(jīng)理Security Manager Manager 保安部主任Security Manager 保安員Security Manager商場(chǎng)部經(jīng)理Shop Manager 商場(chǎng)營(yíng)業(yè)員Shop Assistant第二篇：酒店各部門(mén)英文縮寫(xiě)酒店縮寫(xiě)總經(jīng)理辦公室:GM人力資源部:HR 財(cái)務(wù)部:A/C餐飲部:Famp。B Director 餐飲部經(jīng)理Famp。 Training Deputy General Manager常務(wù)副總經(jīng)理Room Division房務(wù)部Food amp。 Beverage Department康樂(lè)部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部RearService Department 商場(chǎng)部Shopping Arcade人力資源開(kāi)發(fā)總監(jiān)Director of Human Resources 人事部經(jīng)理Personnel Manager 培訓(xùn)部經(jīng)理Training Manager 督導(dǎo)部經(jīng)理Quality Inspector 人事主任Personnel Officer 培訓(xùn)主任Training Officer財(cái)務(wù)總監(jiān)Financial Controller 財(cái)務(wù)部經(jīng)理Chief Accountant 成本部經(jīng)理Cost Controller 采購(gòu)部經(jīng)理Purchasing Manager 采購(gòu)部主管Purchasing Officer 電腦部經(jīng)理EDP Manager 總出納Chief Cashier市場(chǎng)營(yíng)銷(xiāo)總監(jiān)Director of Sales and Marketing 銷(xiāo)售部經(jīng)理Director of Sales 宴會(huì)銷(xiāo)售經(jīng)理Banquet Sales Manager 銷(xiāo)售經(jīng)理Sales Manager宴會(huì)銷(xiāo)售主任Banquet Sales Officer 銷(xiāo)售主任Sales Officer高級(jí)銷(xiāo)售代表 Senior Sales Executive 銷(xiāo)售代表 Sales Executive 公關(guān)代表 Executive Office總行政辦公室賓客關(guān)系主任Guest Relation Officer 公關(guān)部經(jīng)理Public Relation Manager 公關(guān)部主任Public Relation Supervisor 客戶經(jīng)理Account Manager高級(jí)客戶經(jīng)理Senior Account Manager 資深美工Senior Artist 美工Artist銷(xiāo)售部聯(lián)絡(luò)主任Sales Coordinator資深銷(xiāo)售中心預(yù)訂員Sales Center Senior Reservation Clerk 銷(xiāo)售中心主任Sales Center Supervisor 禮賓部經(jīng)理Chief Concierge 行李員Bellboy 女禮賓員Door Girl 禮賓司Door ManAccounting財(cái)務(wù)部Sales amp。第一篇：酒店各部門(mén)英文酒店各部門(mén)英文housekeeping dept 客房部參考資料如下：董事總經(jīng)理Managing Director 經(jīng)濟(jì)師Economist 總經(jīng)理General Manager副總經(jīng)理Deputy General Manager 駐店經(jīng)理Resident Manager總經(jīng)理行政助理Executive Assistant Manager 總經(jīng)理秘書(shū)Executive Secretary 總經(jīng)理室Executive Office 機(jī)要秘書(shū)Secretary 接待文員Clerk副總經(jīng)理Vice General Manager總經(jīng)理助理Assistant to General Manager 總經(jīng)理秘書(shū)Secretary to general Manager