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the corrected shipments arrive to us.n We appreciate your patience while we (8) the source of the unfortunate confusion.n Sincerely yours,n Melina Hamlinn Accounting ManagerSummary: Reminder Lettero Openingn Point out the missing payments。? Action–Review future action。l Final reminder: be short and determined. Do the sentences e from first or second reminders? ? Dear Mr. Lana,? Your account balance (未付款 ) of $2,456 for the invoice dated May 30 was due on June 30.? All payments are due, in full, within 30 days of receiving an invoice.? Please remit payment no later than August 31.? We look forward to continuing our valuable relationship with Maltech.? Sincerely yours,? Safiah Caffey? Accountant 幻燈片 15Reminder Letter? Opening–Point out the missing payments。Chapter 11 Reminder LetterContents 內(nèi)容? Definition of Reminder Letter? Tone of Reminder Letter? Reminder Letter? Reply to Reminder Letter l A reminder letter is a letter that asks for a late (過期未付的 ) payment from a client.l Reminder letters are sent out in three stages as first reminder, second reminder and final reminder. 幻燈片 5l First reminder: be polite and friendly。l Second reminder: be firm, but still polite。? Focus–Give details about payment。 ;? Closing–Be positive about the business relationship.Exercisen 1. Openingn Our i