【正文】 whatever suits the occasion from knowledgeable expert to glamorous celebrity. Asyou know, it39。ve taken the medicine for a week, but I still have chest pains.Woman A: Well, Mrs. Swigg. Would you like to make an appointment with the doctor?Woman B: Yes.Woman A: Would Monday morning suit you, the 12th?Woman B: Ah, I39。s JL312ZL.Man: All right. Got that. Thank you very much.[Pause 3 seconds]Now listen to the recording again.[Pause 3 seconds]Conversation Three. Questions 912.Look at the note below.You will hear a woman calling to make an appointment.You have 15 seconds to read through the note.[Pause 15 seconds]Now listen, and fill in the spaces.Woman A: Hello, Newton Medical Centre.Dr. Cooper39。s $1, 250 each and es out at $ 3, 405.Man: OK, I39。s right. Let39。s 29 October.Man: OK. Is it a direct flight?Woman: Yes, it is.Man: And how much is it?Woman: Will you be flying economic class, sir?Man: No, we will be flying business. I think we still have the discount, don39。ll contact you as soon as possible.Man: Thanks a lot. Goodbye.Woman: Goodbye.[Pause 3 seconds]Now listen to the recording again.[Pause 3 seconds]Conversation Two. Questions 58.Look at. the note below.You will hear a man telephoning a travel agent.You have 15 seconds to read through the note.[Pause 15 seconds]Now listen, and fill in the spaces.Woman: Good morning. Overseas Flight TravelAgency. How can I help you?Man: Hello. This is Steve Mason from Tabco Ltd.I39。s having meetings for the whole day. I39。m his personnel assistant, maybe I can help you.Man: OK. The thing is I39。s fairly urgent.Woman: Well, he39。s out of the office a the moment. Can I take a message for you?Man: I see. It39。d like to speak to Ruper GrinS, please.Woman: I39。s mainframe and contributes to instant policy transaction.26 The language of the puter mainframe and English ~ A are quite different from each other B are quite similar to each other C are used by different people in different occasions27 The service nature of SCT pany is A using Internet technology to help organizations leverage key relationship B using Internet technology to help organizations expand their investment C using Webpack 2000 to make life easier20 What can Campus Pipeline Solutions provide? A Online registration. B Ebusiness applications. C Taculty administrations.29 What39。 You will hear the recording twice.23 How did Scott help organizations maximize their technology? A By extending the enterprise. B By using proprietary technology. C By improving customer relationships.24 According to the interview, what does translation of information mean? A Information of different languages was translated into English. B Users can acquire and understand the information. C Information on products of software pany is built into Webbased applications.25 What is the main function of browsers clicked by an insurance agent? A It submits a policy on paper to the parent pany39。 You will hear a panel discussion in which the host is joined by the chairman of SCT, a puter technology corporation providing Internet technology, and president of ClientSoft Incorporated, a software technology enterprise. Do not use any letter more than once. For each recording, decide which topic the speaker is talking about. You will hear the five recordings twice.13 __________________14 __________________15 __________________16 __________________17 __________________Section Two(Questions 1822) Write one letter (AH) next to the number of the recording. You will hear five short recordings. Look at the note below. Look at the note below. Look at the note below. Write one or two words or s number in the numbered spaces on the notes or forms below. transfer time)LISTENINGPART ONEQuestions 112 Use the information in the table to write a short report. You work in a washing machine pany. You are asked to write a short report about consumer preference for the features of automatic washing machines in different countries.Asking for relevant files and the duplicate invoice Telling her about the claim The exercise begins with two examples, (0) and (00).WRITING 45 MINUTESWRITINGPART ONE* You are the Customer Service Manager in a telemobile pany who has received a call from a customer plaining about the delay of delivery. If a line is correct, write CORRECT on your Answer Sheet. There is an example at the beginning, (0). 19 A passengers B holders C .managers D producers20 A calling B showing C appealing D applying21 A symbol B experience C product D idea22 A rare B big C many D short23 A figure A gap C edge D average24 A only B largest C first D expensive25 A more B nearly C sometimes D hardly26 A produce B take C receive D make27 A whole B plete C sheer D partial26 A goods B items C provisions D supplies29 A practice B disadvantage C purpose D strength30 A sending B permitting C making D refusing31 A advertising