【正文】 ? Exceeds shareholder expectations ? Grows leaders Stretch Commitment Measurement Stretch Drives Creativity and Superior Results ? Meets shareholders expectations ? Drives revenue/cost alignment ? Vs. market amp。 Customer Productivity g General Electric HR Best Practices 022022 GE Proprietary / Do Not Distribute ? Embedded Management Processes ? BottomsUp and TopDown ? Minimal Ceremony/Paper ? Highly Interactive ? Basis for CEO Resource Allocation Session 1 Strategy Session 2 Operating Plan Session D Compliance Session C Organization/Staffing December November October September August July June May April March February January s People Technology The GE Management System HR Best Practices 022022 GE Proprietary / Do Not Distribute Boca Review/Theme January Session–E Environment March Session–C Organization/Staffing May Session–I Strategy June Session–II Operating Plan October Session–D Compliance November GE Proprietary Information For GE Use Only The Rhythm of GE Management HR Best Practices 022022 GE Proprietary / Do Not Distribute CEO Slates Executive Assessment Executive Courses CEO Session C B u s i n e s s e s? S e s s i o n C Diversity Chief Executive Office (3) Senior Staff amp。HR Best Practices 022022 GE Proprietary / Do Not Distribute GE Aircraft Engines The Ohio State University HR Overview Susan Hunsberger Amy Dooley February 20, 2022 GE Proprietary / Do Not Distribute ： ； :； ： HR Best Practices 022022 GE Proprietary / Do Not Distribute Agenda Wele and Overview…what we are all about ? GE Business ? GE Operating Rhythm Cultural at GE…h(huán)ow we have evolved Human Resources Role…true business partner ? Vision ? Structure ? Core Processes ? Metrics Performance Management…ensuring we get the best from everyone Session C…tying it all together HR Best Practices 022022 GE Proprietary / Do Not Distribute Aircraft Engines Appliances Vendor Financial Services Industrial Systems Lighting Medical Systems NBC Plastics Power Systems Transportation Systems Employers Reinsurance Global Consumer Finance Commercial Equipment Finance Financial Assurance Mortgage Insurance Equity Real Estate Aviation Services Structured Finance Group Commercial Finance General Electric Company Exchanging an Endless Stream of New Ideas amp。 Best Practices 20 WorldClass Businesses with $130B in Revenues HR Best Practices 022022 GE Proprietary / Do Not Distribute GE: A Group of Businesses: Each 1 or 2 in industry Growing +10% / year Returning +15% / year Built on Common Values Integrity Speed Boundarylessness Stretch Diversity Customer Centricity Focused on Four Key Initiatives Services Globalization Six Sigma Provide Total Customer Solutions Build Global Markets, Sources, Intellect Deliver World Class Quality Accelerate GE amp。 Business Leaders (~20) Officers (~150) Senior Executive Band ~370 Executive Band ~2,500 All Other Exempts ~61,000 Employment Profile GE Proprietary Information For GE Use Only HR Best Practices 022022 GE Proprietary / Do Not Distribute How we have evolved… ? Values ? Workout ? Change Acceleration Process (CAP) ? Key Leadership Traits Cultural Change at GE GE Proprietary Information For GE Use Only HR Best Practices 022022 GE Proprietary / Do Not Distribute Simple Reasoning Values Drive Behavior Behaviors Drive Results GE Values — Reasoning GE Proprietary Information For GE Use Only HR Best Practices 022022 GE Proprietary / Do Not Distribute GE Culture… Breeds outstanding leaders GE Values… Building blocks of GE culture GE Values GE Proprietary Information For GE Use Only HR Best Practices 022022 GE Proprietary / Do Not Distribute ? Unyielding Integrity ? Thirst for Change ? Growth Driven, Globally Oriented ? Embracing Speed and Excellence ? Creating Meritocracy ? Every Person, Every Idea Counts ? Passion for our Customers ? Living the Hallmarks of GE Leadership ?Passion for Learning and Sharing Ideas ?Connected to the workplace, customers and munities ?Ability to energize and inspire, diverse, global teams Privileged and Confidential GE Leadership Values HR Best Practices 022022 GE Proprietary / Do Not Distribute WorkOut / Town Meetings: empowerment, bureaucracy busting, action Productivity / Best Practices: looking outside GE Process Improvement: continuous improvement, reengineering Change Acceleration Process: increase success and accelerate change Key Strategic Initiatives: QMI*, NPI*, OTR*, SP*, Productivity, Globalization high low Intensity of Change Time Action WorkOuts Customized WorkOuts * New Product Introduction Quick Market Intelligence Order to Remittance Supplier Partnership Making Customers Winners: GE ToolKit Bullet Train Approach Six Sigma Quality Best Practice Sharing WorkOut – Stages of GE?s Culture Change GE Proprietary Information For GE Use Only HR Best Practices 022022 GE Proprietary / Do Not Distribute Establishing a Leadership Culture at GE Successful Leaders Share the Values and Meet Commitments ? Grow Leaders ? Drive Major Initiatives ? Globalization ? Services ? Six Sigma ? ? Measure, Reward, Promote Performance ? Move Initiative Leaders into Big Jobs ? Stretch Assignments ? Accountability ? Decentralized Leadership ? Team Culture with Accountable Leaders ? From Options f