【正文】 You may be aware of the features of the RS4 model. 您將會(huì)了解到 RS4 模型的特點(diǎn)。 Referring to background information 涉及背景資料 As you probably know, our market share has been falling in recent years. 眾所周知，我們的市場(chǎng)份額近年來(lái)開(kāi)始下降。 Today, I‘m going to explain our strategy for next year. 今天，我想就明年的戰(zhàn)略部署進(jìn)行一下解釋。t do it repeatedly or make a big deal out of it. Part IIII Exercises and Discussion ? Look at the sample presentation below and: Try to identify those four parts mentioned in Part Two In case the presenter here went blank right after the third paragraph, any suggestions from you to save the poor guy from embarrassment? The DC Autodialler A voice controlled data recorder and automatic telephone dialer. Main features Speech analyzer Large memory Large display Lithium batteries Good afternoon. Today I‘d like to tell you about our latest product, the DC Autodialler. The DC Autodialler lets you record telephone numbers by speaking. It can also dial telephone numbers automatically. We expect it to be a very popular product. First, I‘ll tell you the main features of the ?autodialler. Then I‘ll describe its physical characteristics. Finally, I‘ll explain how to see it. 中國(guó)最龐大的下載資料庫(kù) (整理 . 版權(quán)歸原作者所有 ) 第 16 頁(yè) 共 53 頁(yè) The Autodialler has four important features. It has a very sophisticated speech analyzer which allows it to record names and telephone numbers. It can recognize up to 5000 mon North American names. It has a large memory which lets you record up to 2500 names and telephone numbers. It has a 4centimeter by 2centimeter liquid crystal display which provides a sharp image. Ti uses lithium batteries which last for two year. The Autodialler is very pact. It measures 10 centimeters by 5 centimeters by centimeters. It‘s made of very light but hard plastic, and weights only 150 grams. It es in three colors: black, silver and wine red. Now, I‘ll show you how easy the Autodialler is to use. There are only three buttons: a ―new‖ button, a ―find‖ button, and a ―dial‖ button. To enter a new name and phone number, press the ―new‖ button. Then say the person‘s name. When the name is displayed say the telephone number. To find a name, press the ―find‖ button and say the person‘s name. When the name is displayed you may dial the number, change the name or telephone number, or delete the information. To dial the number, point the Autodialler at your telephone and press the ―dial‖ button. As you can see, the Autodialler has many useful features, it‘s very pacted, and it‘s easy to use. I‘m sure you‘ll agree that there will be a large market for it. Thank you. ? Check out one infomercial you really hate to see. Try to transform it into a 3minute long business presentation by using some language references in part five. Part V Supplementary Materials Language reference Below is a list of phrases and sentence patterns that may help you prepare your presentation. Remember, however, that every presentation is unique, and you must decide for yourself which language is appropriate for your presentation. The introduction 介紹 Basic introduction 基本介紹 中國(guó)最龐大的下載資料庫(kù) (整理 . 版權(quán)歸原作者所有 ) 第 17 頁(yè) 共 53 頁(yè) Today I‘m going to tell you about a new kind of material. 今天我將要介紹一種新材料 I‘d like to talk about our recent sales performance. 我想介紹一下我們最近的銷(xiāo)售業(yè)績(jī)。re speaking to a large group, ask a rhetorical question. Again, you39。s a small group. Marilyn, what are your thoughts so far? Make it an openended question so Marilyn can39。re being forceful and dramatic. Then, after about four seconds, move your eyes to another person. Do it again. Keep doing this through the silence until your brain es back to life. Repeat what you just said. Using repetition is a good speaking technique anyway. Keep repeating yourself until your mind clicks into gear. Or say something that parallels your subject, and chances are, within seconds, you39。re under pressure. Focus your eyes on one person in the audience when you go blank. They39。re written in large, colorful writing. They39。re almost sure to go blank. Understand why you39。re flowing smoothly through your presentation (without notes or with bulleted notes that suddenly no longer make sense) and wham! You go blank. There39。s repeated the criticism in front of another member of staff. By using some of the suggestions below, see if you can rewrite the dialogue so that John offers Mary constructive and positive criticism that will help her to improve her performance: ? Invite Mary to a private interview ? Ask if she is ready to discuss the standard of her work ? Acknowledge the fact that she is new to the pany and that there is a lot to learn ? Say that her reports are lacking in detail and accuracy ? Ask her if she is aware of that ? Say that she is often late in the morning ? Ask her if there are personal problems that make it difficult for her to arrive on time ? Say that some of the clients she deals with have plained that she misses appointments ? Ask her if she can explain why this is ? Ask her if there is anything you can do to help her improve in these areas. ? Set a date for another talk in a few weeks to review her progress. If John conducts the interview along these lines, Mary will: ? Know exactly which aspects of her work are unsatisfactory ? Will have the opportunity to explain why she has problems ? Will not be publicly humiliated ? Will feel that she is getting support in her efforts to improve. Reference ? Brenda Townsend Hall,1998 ? 中國(guó)最龐大的下載資料庫(kù) (整理 . 版權(quán)歸原作者所有 ) 第 11 頁(yè) 共 53 頁(yè) Lesson Two Formal Verbal Communication in Business II 正式商業(yè)交流 – 商業(yè)演示 （ 2） Part I Objectives ? Four Main Parts of a Presentation 商業(yè)演示的四個(gè)部分 ? Delivery Skills 表達(dá)技巧 ? Save you out of embarrassment, at a Pres