【正文】 include security, guilt, depression, stress, fear, loss of loyalty, and reduced effort. Case Problem 5A 1. 試分析國營事業(yè)民營化，是否為國營事業(yè)有效管理之途徑，民營化之優(yōu)缺點為何 ? 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH 。 results Timeconsuming oriented 3600 Appraisal More thorough Timeconsuming 績效評估方法 ? 表 68 Performance Evaluation ? What Do We Evaluate? Traits Individual Task Outes Behaviors Performance Evaluation Performance Evaluation ? Who Should Do the Evaluating? Immediate Supervisor Peers SelfEvaluation Immediate Subordinates Suggestions for Improving Performance Evaluations Emphasize behaviors rather than traits. Document performance behaviors in a diary. Use multiple evaluators to overe rater biases. Evaluate selectively based on evaluator petence. Train evaluators to improve rater accuracy. Provide employees with due process. One manager’s perspective ? 360degree appraisal: An appraisal device that seeks feedback from a variety of sources for the person being rated. ? Discipline: Actions taken by a manager to enforce an anization’s standards and regulations. ? Employee counseling: A process designed to help employees overe performancerelated problems. 360Degree Evaluations The UnionManagement Interface Keep Jobs HereN o M o r e L a y o f f sN o M o r e L a y o f f sM o r e W a g e sM o r e a g e sB e t t e r W o r k i n g B e t t e r o r k i n g C o n d i t i o n sC o n d i t i o n sCompensation and Benefits ? Compensation administration: The process of determining a costeffective pay structure that will attract and retain petent employees, provide an incentive for them to work hard, and ensure that pay levels will be perceived as fair. ? Employee benefits: Nonfinancial rewards designed to enrich employees’ lives. Compensation Administration ? Knowledge, skills, abilities ? Authority and responsibility ? Nature of the business ? The environment ? Geographic location ? Performance levels ? Seniority ? Compensation philosophy Determining Benefits Determining Pay Levels Administration of Employee Compensation Workforce Diversity Sexual Harassment Current HRM Issues Managing Diversity in Organizations Work Personal Life Integration or Segmentation Work Life Conflicts Managing Diversity in Organizations (cont’) ? Diversity Training – Participants learn to value individual differences, increase crosscultural understanding, and confront stereotypes. – A typical diversity training program: ? Lasts for half a day to three days. ? Includes roleplaying exercises, lectures, discussions, and sharing experiences. FamilyFriendly Benefits Unions and Management Current HRM Issues Current issues in HRM ? Sexual harassment: Sexually suggestive remarks, unwanted touching and sexual advances, requests for sexual favors, or other verbal and physical conduct of a sexual nature. ? Familyfriendly benefits: A wide range of work and family programs to help employees。 less Do not provide depth of job scales timeconsuming than others behavior assessed BARS Focus on specific Timeconsuming。 this can cause anxiety in others Training For Special Purposes ? Global business training samples include: – Executive etiquette for global transactions – Crosscultural technology transfer – International protocol and presentation – Business basics for the