【正文】
IS YOUR SUPPLY CHAIN COMPETITIVE? HOW DO YOU KNOW? BLAIR R WILLIAMS Professor and Director, Polytechnic University. Brooklyn, New York 7182603835 OBJECTIVES AND OUTLINE OBJECTIVE: TO HELP YOU DETERMINE IF YOUR COMPANY HAS A COMPETITIVE SUPPLY CHAIN. OUTLINE: ? ELEMENTS OF A SUPPLY CHAIN ? SCOR MODEL AND METRICS ? BENCHMARKING ? IMPLICATIONS ? BEST PRACTICES ? INFORMATION SOURCES DEFINITION OF A SUPPLY CHAIN ? A SUPPLY CHAIN COVERS THE FLOW OF MATERIALS, INFORMATION AND CASH ACROSS THE ENTIRE ENTERPRISE ? SUPPLY CHAIN MANAGEMENT IS THE INTEGRATED PROCESS OF PLANNING, SOURCING, MAKING AND DELIVERING PRODUCT, FROM RAW MATERIAL TO END CUSTOMER ELEMENTS SUPPLY CHAIN MANAGEMENT PLANSOURCEMAKEDELIVERMEASURE ? SUPPLY CHAIN INFRASTRUCTURE ? TRANSFER OF INFORMATION, MATERIALS AND CASH ? DEMAND MANAGEMENT ? CUSTOMER ORDER MANAGEMENT PROCESS ? FORECASTING ? CUSTOMER PARTNERSHIPS ? SOURCING ? SELECTING, QUALIFYING, PARTNERING, MEASURING AND PROVIDING FEEDBACK TO KEY SUPPLIERS ELEMENTS OF SUPPLY CHAIN MANAGEMENT PLANSOURCEMAKEDELIVER ? SUPPLY OR MANUFACTURING PROCESS ? FACTORY SCHEDULING ? INVENTORY MANAGEMENT ? LEAD TIME REDUCTION ? LOGISTICAL PROCESS ? TRANSPORTATION, WAREHOUSING, DISTRIBUTION, DELIVERY ? GLOBAL PERFOMANCE MEASUREMENTS SCOR SUPPLY CHAIN COUNCIL (SCC) ? SCC IS AN INTERNATIONAL PROFESSIONAL BODY FOR SUPPLY CHAIN MANAGEMENT (SCM) SYSTEMS AND PRACTICES ? DEVELOPED AND ENDORSED THE SCOR (SUPPLY CHAIN OPERATIONS REFERENCE MODEL) AS A CROSS INDUSTRY STANDARD FOR SCM SPECIAL INDUSTRY GROUPS ? AEROSPACE AND DEFENCE ? COMPUTERS ELECTRONICS EQUIPMENT ? PHARMACEUTICALS CHEMICALS ? UTILITIES TELECOMMUNICATIONS ? RETAIL CONSUMER PACKAGED GOODS ? DEFENSE AND INDUSTRIAL ? SEMICONDUCTORS SCOR MODEL ? BUSINESS PROCESS REENINEERING ? ‘AS IS’ TO ‘TO BE’ ? METRICS ? BENCHMARKING ? IMPLICATIONS ? BEST PRACTICE ANALYSIS ? PROCESS