【正文】 Preferred candidate if known 獲選人提名 （如知道） 2. SLIMHK HR will circulate the needs to all SLI Hotels. Hotels should then revert with available candidates who fit the specifications. SLIMHK will consolidate t。 Language 語言 Experience 經(jīng)驗 II. PROCEDURE 程序1. Opening Hotels contact SLIMHK HR for assistance as required, specifying :開業(yè)飯店應(yīng)與香港總部人力資源部聯(lián)系，說明： to minimize problems associated with startup situations。PUDONG SHANGRILA HOTEL SHANGHAI HUMAN RESOURCES POLICY amp。 one 3minute call home upon arrival amp。 laundry and dry cleaning at 20% discount 20％ 折扣的洗衣費 meals 。 acmodation 。 airport transfers (origin and destination) 。 return airfare, departure tax, visa fees 。如果接收飯店沒有高職餐廳，員工應(yīng)在員工餐廳用餐。 PROCEDURE MANUALSUBJECT : CROSS HOTEL TRAINING 飯店交叉培訓PREPARED BY: George ZhangTMREVIEWED BY: DHRDATE PREPARED: May EFFECTIVE DATE: June APPROVED BY: GENERAL MANAGERPOLICY NO. : HR/DISTRIBUTION: ALL DIV/DEPT HEADSPAGE NO. : 3 OF 3COMMUNICATE TO: ALL HOTEL EMPLOYEES(c) Airport Transfer 接機The Trainer Hotel shall arrange for transfers upon request and approval by the Trainee Hotel.接收飯店應(yīng)按派人飯店的要求安排接機。 Availability of room at Trainer Hotel – over 90% will be considered as unavailable接收飯店的房價可用情況 － 90％ 出租率以上屬于不可用Criteria for selection of acmodation will be based on :選擇住宿的標準根據(jù)以下條件：Setting Up and Billing 安排與帳務(wù)(a) Travel Arrangements 旅行安排Trainee Hotel is responsible for arranging travel, raising internal Travel Authorization form for GM approval. 派人飯店負責為員工安排旅行，填寫旅行授權(quán)書以獲得總經(jīng)理的批準(b) Acmodation 住宿Trainee Hotel is responsible for acmodation arrangements, requesting Trainer Hotel for a room or souring alternative/less expensive acmodation. For Cross Hotel Training purposes, the Trainer Hotel will charge a rate of US$40.派人飯店負責員工的住宿安排，向接收飯店申請住房或其它住宿選擇。該反饋應(yīng)有書面記錄，事后發(fā)回派人飯店。PUDONG SHANGRILA HOTEL SHANGHAI HUMAN RESOURCES POLICY amp。 Preferred timing 時間3. The Training Department will seek advice from RDHR on the selection of Trainer Hotel based on its’ operational strengths. Once the hotel is selected, the Trainee Hotel will approach the Trainer Hotel in writing, attaching the cross hotel training request form, copying respective GMs and RDHRs. 培訓部將向人力資源部總監(jiān)咨詢并以經(jīng)營優(yōu)勢為根據(jù)選擇培訓飯店。 Suggested program incorporating all areas to be covered 建議培訓所涉及的范圍該表包括：任何一個參加飯店交叉培訓的員工如果在培訓過程中缺乏積極的態(tài)度與興趣，該培訓會立即被中止，退回本飯店。員工必須具備在本職位上繼續(xù)發(fā)展或向更高的職位發(fā)展的潛力。PUDONG SHANGRILA HOTEL SHANGHAI HUMAN RESOURCES POLICY amp。c. Post Training Meeting Immediately following the Training, the Department Head, the Training Manager and the Trainee should meet to discuss the Cross Training Assignment. Also, if deemed necessary, the Trainee can prepare a short presentation to be delivered to his colleagues of what he has learnt from his colleagues. 培訓后會議－ 交叉培訓結(jié)束后，員工的部門經(jīng)理，培訓經(jīng)理和員工本身須開會對此次交叉培訓進行討論，如有必要，該員工可以準備一個簡短的匯報演講，將其所學與其同事分享。 4. Evaluation A number of methods will be employed to assess the effectiveness of this kind of training and to indicate areas for improvement. They are:評估 － 為了有效評估此類培訓的效果，使之得到進一步提高，可以通過下列方法：a. Assessment Report – For Receiving Department to assess Trainee Performance during the training period. One copy should be sent to the Trainee’s Department Head and one copy to the Training Department to be included in the employees personnel file (report attached).評估報告 －接收部門在評估學員的培訓情況時，將評估復(fù)印件分別交給該員工的部門經(jīng)理和培訓部存檔。2. Finalizing Requests After receipt of the Training Request Form, the Training Manager will suggest any amendments and contact the proposed Receiving Department, agree on a time and designate a trainer. When all arrangements have been made, the Releasing Department will be notified.申請的最終處理－培訓經(jīng)理接到申請表之后，須對該申請?zhí)岢鼋ㄗh然后與接收部門聯(lián)系，確定時間和培訓員，最后通知派出部門。II. PROCEDURE 程序1. Request for Training – All requests for Cross Department Training should be made by pleting the Training Request Form which must include a clear objective. Training Request Form must be signed by the relevant Division and Department Heads. 培訓申請－所有部門交叉培訓申請均須填寫培訓申請表，必須寫明培訓目的。部門交叉培訓是以滿足某項需求為目的的，而非獎勵或類似目的。It should first be determined that there is a need for Cross Department Training. This may occur during employee appraisals or any other time. However, Cross Department Training must be aimed at satisfying a recognizable need. It is not designed to be a reward or used for similar purposes. Generally need will be established by Service Manager, Department or Division 。PUDONG SHANGRILA HOTEL SHANGHAIHUMAN RESOURCES POLICY amp。8. It must be reiterated that the award of “Trainer of the Year” is only to be given where there has been an outstanding contribution to training. The panel is under no obligation to make this award if a suitable candidate cannot be found.須重申的是，年度培訓員必須授予對培訓有突出貢獻的員工，如沒有合格人選，培訓委員會不得將此將授予任何人。 Department Head’s testimonial. 　　　　　　　　　　　部門總監(jiān)或經(jīng)理的推薦 Positive ments from the Training Feedback Forms. 　　 培訓評估上的肯定評論5. The trainer will be evaluated according to the following categories: Ratings based on course evaluation forms 培訓評估得分情況2. The Division/Department Head will nominate the most outstanding candidate by using the prescribed form.部門總監(jiān)或經(jīng)理通過上交提名表格對本部門培訓員進行提名3. The form will be routed to the Training Department amp。 No. of training hours clocked 所作的培訓課時數(shù).PUDONG SHANGRILA HOTEL SHANGHAI HUMAN RESOURCES POLICY amp。P .本政策也適用于由外請顧問或政府部門提供的培訓。P .部門交叉培訓，請參照Pamp。P .飯店交叉培訓或海外培訓，請參照Pamp。此做法的目的在于有效控制培訓費用使培訓預(yù)算得到最合理的使用。4. After the relevant approvals, a copy of the Training Request Form will be sent to the Accounting Department and the Sending Department. A copy will be kept by the Training Department for record purpose.在得到相關(guān)批準之后，此申請須發(fā)至財務(wù)部和選送部門及培訓部存檔。 Government required training 政府部門要求的培訓2. Requests for training must be submitted on the Train