【正文】 ve just had an interesting conversation with a man from Electrolin. It should really be followed up with a visit or something but I39。s have been acquiring other chains, giving them a strong market position, and they now sell everything from makeup to puters. But today Simpson39。ve seen several periods of rapid expansion in this sector, only for it to be overtaken a short time later by the strong financial institutions. But I actually think the recent performances of pharmaceuticals panies has hidden a steep drop in the share prices of many other panies. All other sectors have lost considerable amounts, but this simply has not been reflected in the overall value of the market, because pharmaceuticals panies are keeping the value high. Looking next at the sectors whose troubles have been in the news recently: supermarkets, having suffered a downturn in business for over a year, at last have some reason for optimism. The leisure industry, which has suffered even more than supermarkets, is also showing signs of a turnaround. The same cannot be said of the building sector, though, which expects little relief for at least another six months. Charles...Man: One pany in the news is Freewaves, which owns a chain in internet cafes. Like other new panies, Freewaves has tended to pay low dividends to investors, preferring to reinvest profits in research and development. Although Freewaves was able to turn in a healthy profit in the first quarter, taking everyone by surprise, the pany has now declared operating losses close to a million pounds. This, of course, will make shareholders think about whether to keep their shares. And news from Simpson39。s prehensive training scheme has been opened to all grades of staff in Westwales. Back to you, Jane.Woman: We39。s a lot of interest in the Lek energy group, which recently bought Westwales Electricity. To the relief of Westwales managers, Lek haven39。ve rejected a takeover bid from a leading French retail chain which has been looking to buy into the British market for some time. This activity has moved Brownlow39。s. Now here39。m Jane Bowen with our regular Friday look at the week just finished on the London stock market. The general picture is pretty mixed. Shares in the major banks are trading down, while mining panies have surprised analysts with a small rise. Overall, it39。t much to choose, in terms of cost, between any of the local suppliers. However, we had a visit from a sales representative from one pany and we asked him to make up some plimentary printed letterheads for us. They were exactly what we wanted so that was the deciding factor. I think that personal touch gives a pany far better results than advertising ever can.[Pause]TwentytwoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local pany because they were relatively near and we could even pick things up ourselves if necessary. But unfortunately they just became too expensive. Now that express delivery services are widely available, distance is no longer a consideration and we39。t see the appeal. But then someone I met at a training day told me we should use them. His pany had used their service for years with no plaints so we followed his advice.[Pause]TwentyoneWoman: We39。re always getting the best deal. This particular pany was running a big publicity campaign. I39。t know that at the time. I found them through the internet. I was just browsing through the list of suppliers one day and I noticed their name. I looked them up and found that they had this fantastic discount available that particular month. We ordered various things and the quality was so good we39。ve told a lot of other people about them.[Pause]NineteenWoman: Apparently they39。re trying to do, and how it fits in with our overall business strategy.[Pause]Now listen to the recordings again.Section Two.Questions 18 to 22.You will hear another five recordings. Five people are talking about why they decided to use a particular pany to supply their office equipment.For each recording, decide what reason each person gives.Write one letter (A—H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list AH.[Pause]Now listen, and decide what reason each person gives.[Pause]EighteenMan: We were having problems with the pany we normally use so we looked at a number of other panies and decided to give this one a try. They39。re the people with the creative ideas, the expertise, so I39。ve got yourself organised, made lists of tasks and priorities, you can make best use of each and every day... otherwise you39。d read it years ago! That would have saved me from some of my worst inefficiencies. I39。m looking for a right hand, someone to do everything... and this book spells out what that means... it39。t necessarily really know what skills or qualities are needed. I want someone who39。d say... certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. For example, they stress that you need to get publicity up and running a good six months before you want to stage the event. And get your main speakers booked earlier than that. They say you must make sure you39。ll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.For each recording, decide which book the speaker is talking about.Write one letter (AH) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list AH.[Pause]