【正文】 你們一起討論當(dāng)前的狀況并決定：l 給國外的客戶安排些什么樣的活動合適l 安排哪些員工來陪同這些客戶l 接待計(jì)劃定稿前需要了解哪些接待客戶的信息【句型點(diǎn)擊】l 轉(zhuǎn)移話題Let’s move on the next item…….Let’s pass on the next subject.The next question on the agenda is……Now let’s e to the question of ……..l 表示同意That’s a good point.I agree with you.I see what you mean.That’s absolutely true.【參考范例】A: Now, let’s discuss the details of the programme for the visit of our foreign clients ing next Thursday. I think we should finalize the programme this afternoon.B: Yeah, I have made reservation in Hilton Hotel and I’ll pick them up in the airport.C: Good job. Will you be able to acpany them during their visit as well?B: I’m afraid not. I’ll be away on a business trip next Friday, so we will have to find someone else to do this job.A: How about Linda? She’s wellacquainted with our pany’s business and her English is very good.B: 。你們一起討論一下這個情況，并決定：l 在把員工派出之前需要做什么特殊的安排l 對于這個小組來說，什么工作內(nèi)容和休閑活動比較合適l 如何評價(jià)這個活動是否成功【參考范例】A: Ok, let’s get start to make some arrangement of the trip. If you have any opinions, please feel free to share it here.B: I think the selection of the participants is the essential part. If we send out the wrong guy, there will be no room to fix it when it is over.C: Yes, I agree. The member of the programme must have something in mon, yet something distinctive. So they can learn from each other and depend on each other, we can meet the HR and refer to their education background, their specialty and so forth.A: I see eye to eye with you on this point. Now, let’s move on to the next item. That is, what work and leisure acclivities we should offer them.B: Since it is a trip designed to enhance teamworking spirit, we should involve corporative activities such as hiking, ball games etc. so they can get to know each other. C, do you have any ment on this? What’s your proposal?C: I generally agree with you on that, but I’m thinking of something innovative. Hiking and ball games are cool, but there are organizations providing more interesting programmes enhancing team working spirit. My former pany once has training in the suburb and we had a lot of fun because they provided activities full of imagination and excitement.A: Ok, we can consult that organization you just mentioned and make the decision later. Any way, it’s a good thing to have more choices, but whatever form it is, we also have to think about how to evaluate the success of the trip. That is to say, when they e back, how do we know they are a better team or not? What if the members didn’t learn much from it?B: We can ask them to write a report and see what happens during the trip. Or we can even ask them to keep journals and note whatever they e across and whatever they feel.C: With regard to the evaluation, I may choose otherwise. I prefer to give them an assignment, that’s the best way to see whether they are better individuals and better members of the team. You know, action speaks louder than words.A: Or, we can do both. I think both of you came up with excellent idea.B: Two heads are always better than one.C: I assume the trip will be a success.第二輯Test 4Entertaining Foreign ClientsYour pany is entertaining a group of foreign clients for three days,Including one nonworking day.You have been asked to plan a programme for the visit.Discuss the situation together, and decide:l What kind of activities would be suitable for the visitl Which members of staff should acpany the visitorsl What information it would be useful to know about the clients before finalizing the programme你所在的公司要接待一批國外客戶，接待活動共安排三天，其中一天為非工作日。 你們一起討論當(dāng)前的狀況，并決定：l 公司可以提供哪方面的工作經(jīng)驗(yàn)l 如何挑選項(xiàng)目參與者l 項(xiàng)目結(jié)束后，如何對學(xué)生進(jìn)行反饋并做出評價(jià)【參考范例】A：Hi, Jason and Mark, shall we discuss the work experience programme for a while?B: No problem, I heard that the students were from a local business college and had no technical knowledge in manufacturing. So I wonder whether they could fit it here. After all, our pany manufactures mobile phones.C: No worries, our pany can provide work experience that doesn’t require professional skills.A: That’s right, I have decided to carry out the programme in the after sale department. Students should take a two days training before they their work and the after sale department will arrange several experienced staff to supervise their work, the students are expected to develop their skills in customer service and learn to deal with customers’ plaints and help the panies to improve their products image and service.B: It seems you have got everything settled down.A: Not yet.C: Then what shall we do next?A: The selection of participants. The pany can offer the working experience for 20 students. Could you give me some suggestions on selecting the ideal participants for the programme?B: In my opinion, ideal participants should be junior students because they have time to take part in this programme and have been trained formally in business college for more than two years. Students should also be proficient in English because a number of our clients speak English. Mark, what do you think?C: I agree with you. What’s more, potential participants will be asked to take an English speaking test before the programme starts. In addition, students should have a good attendance record and academic performance in school because they are in a demanding work environment which requires them to follow strict discipline and work as a team.A: Thank you very much to your advice. Now, there just one thing left, the feedback and evaluation of the programme.B: I think after the sale department should have meetings for students at the end of every working day to help them conclude their work.C: And after the programme ends, students are required to write a report of their work experience in our pany, the report should include the arrangement of the programmme, the training classes in the after sale department, work experience during the two weeks,